Zaxby's Chicken Fingers & Buffalo Wings Restaurant,Fast food in Forest City

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Recensies
#43 Van 80 in Forest City
7.0
399 Beoordeling
Sfeer
7.0/10
Voedsel
7.0/10
Interieur
7.0/10
Prijzen
7.0/10
Dienst
7.0/10
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Prijs & Keuken
$$ Fast Food, American, Salads
Restauranttype
Restaurant, Fast food
Over
At this fast food, order nicely cooked grilled chicken, chicken sandwiches and boneless wings. Taste good biscuits. Here you can drink great tea. Unfortunately, the staff is courteous as many visitors note. Service at Zaxby's is something one can name cool. From the guests' viewpoint, prices are fair. As guests find it, the atmosphere is homey here. But people rate this place below average on Google.
Recensies
399 recensies
Beoordeling
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avatar
Gage Conner
Bron: google
2
A week ago
Got wings and things the wings didn't even have the BBQ sauce on them. I also got a nibblers meal the sandwiches weren't even together and sauce was every where. I'd be ashamed of myself If I worked there. You should definitely take more pride in your work... Food: 1 Service: 1 Atmosphere: 1
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Kyle Greene
Bron: google
6
A month ago
Food is great; however, service is has been a huge pain lately. I understand a mistake here and there... but past 4 visits In a months time. We have to turn around and go back to get a missing plate and sauces. Not one in 4 visits our order was right. My family and i love zaxbys food... please work on your customer service or we may need to find a new place to visit! Thanks! Service Take out Price per person $30–50 Food: 5 Service: 1 Atmosphere: 3
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Ashley
Bron: google
10
A year ago
Went today at lunch - ordered ahead on the app. Waited 5 minutes in the parking lot and went in to get my food. It was ready when I went inside. There were several tables full of people. More waiting at the counter for their orders. Inside was clean and tidy. Decorated awesome as always. The colors are bright & definitely pop! Will recommend this location to others, local & passing through. Conveniently a minute off the side of 74 at the end of Wal-Mart parking lot for those not from around the area. & My salad was amazing! ❤ Service Take out Meal type Lunch Price per person $10–20
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Connor Byers
Bron: google
4
3 months ago
I usually do not write negative reviews; however, with the lack of service I received on November 25, 2023, and the utter lack of care from the staff, I feel it is warranted. I ordered a boneless wings & things meal, the family dinner which consisted of 21 chicken tenders, and an 8-Ct boneless wings meal. I had my girlfriend pick this order up for me to take home. She was unaware of what, besides her meal, to expect to be picking up. So, upon getting the order, she explicitly, unequivocally asked the employee “Is this everything?” to which the employee responded in the affirmative. Upon arriving home, we learned that the 21 tenders were missing and the boneless wings meal. Keep in mind that this is no easy thing to miss. Furthermore, the store did not appear to be particularly busy at all. In any case, I called the store and informed them of the situation. The lady who answered the store exemplified unprofessionalism — pure, abject inconsideration. To be specific, she said “You’re telling me we missed 21 tenders” as if to challenge the truthfulness of what I was telling her. She asked a couple of more times as if she was in disbelief. In neither case (neither via the phone nor when I picked up) was there an apology for the inconvenience, offer of refund or anything. Just that I could waste some additional time paying for their lack of care. I want so much to like this place but the staff is getting worse it seems and the amount of care is decreasing. I get it, things happen and some things slip under the radar and people make mistakes. It’s an inevitability. I just do not sympathize with those who show no remorse or make sincere efforts to right an initial wrong. It’s not a matter of doing it for some corporation or franchise agreement that tells you that you have to; it’s a matter of doing your job with care so that you don’t make it unnecessarily hard on those around you. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 3
Great food and even better service, this is my favorite location. They are so personable, always a good time when I visit. Food: 5 Service: 5 Atmosphere: 5
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Joel H
Bron: google
4
3 weeks ago
Took 25-30 minutes to get half of our food. Lacking management. My Wife was late getting back to work. Food was cold. Has been good service and food up until now. Service Dine in Meal type Lunch Price per person $1–10 Food: 3 Service: 2 Atmosphere: 3
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Liza Jenkins
Bron: google
6
5 months ago
First off the lady at the drive thru is super nice and sweet but this is the third time I have ordered boneless wings with tongue torch and they barely have any sauce on them. Super dry and could not eat. Meal type Lunch Price per person $20–30 Food: 2 Service: 5 Atmosphere: 5
I went thru drive thru in 8/25/22 and ordered a fried Cobb salad and when I got home the salad had NO Chicken on it so I called back bc I was not going back out tonight. Told the lady that answered phone that my salad had no chicken on it and she told me to bring back the receipt of course like most ppl do I tossed the receipt and the only proof I had was the order ticket tHat was taped to the bag, she said that she can’t take anything but the receipt back so I guess I’m out of $9.80 for a garden salad never again will I come here bc clearly they have children working in the back that can’t read!!!! Beware if you go here check your bag before you leave!!! I will not be back. Service Take out Meal type Dinner Price per person $10–20
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T Greene
Bron: google
2
2 years ago
Waited 50 minutes in line when I got to the window waited another 10 minutes to get food. Kayla dumped my wings out in the bag and handed to me like nothing happened. I get home there's wings and sauce all over the 28$ worth of food I ordered. Unacceptable service and we will not return
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Hailee
Bron: google
2
2 weeks ago
Had to call multiple times to use the curb pick up. Forgot my extra sauces, food was soggy and cold. Service Take out Meal type Lunch Price per person $1–10
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