I ordered the thrill of the grill because it looked appealing.
The pictures on the menu always make the food look alot more appealing than what you actually get when the food arrives.
The food taste was poor and bland.
You are definitely not getting what you saw on the me8 and paid for.
This is the reason why I never eat at a wimpy because the food is terrible.
I recon Wimpy is not what it used to be in the old days.
The food is not great quality anymore.
My dad got horribly sick late yesterday afternoon from having eaten the breakfast at the wimpy yesterday mid morning.
He had the stomach runs and was vomiting from the bacon which was not properly fried.
He did say to me that something was not right with the bacon.
It's taste was a bit off for him but he did not want to make a fuss. In hinds sight he is as fed up with Wimpy as I am.
Food quality and quantity is not like the Wimpy of yester year. There is a lack of management and the waiter returning / coming around and finding out from the customers if they were satisfied.
I would most definitely not recommend eating here. I would most probably never return.
Service
Dine in
Meal type
Lunch
Price per person
R 150–200
Food: 1
Service: 3
Atmosphere: 3
The lack of service in this business was astonishing. When we entered non of the three people at the till/reception made eye contact, nor did anyone receive us. We had to take menus and select our own table. There was ten tables in the row we sat in, and all of them (including the one we chose) were dirty, either with breadcrumbs or used plates left by previous diners. We waited fifteen minutes before someone came over and said they'd get us a waiter. The waiter eventually showed up and took our order. She did not clean the table, so I wiped the crumbs and spilled milkshake myself. Thereafter the food came, which was really good, so the kitchen is at least doing their work well. However, none of the waiters nor the manager makes rounds to follow up if anyone wants something else, nor to ask if everything is okay. A few new patrons around us waited at least 15 minutes until someone came over to greet them, and only then their tables were cleaned. One elderly person joined his wife (who had already ordered), and after twenty minutes he went to the front desk to ask if someone is going to come take his order.
I am also in a professional work environment, and made the following observations:
1) Management is non-existing from the owner's side, and the manager on the floor is buddies with the staff, hence there is no discipline (there was a lot of chatting in the kitchen);
2) the staff working at the front desk and the waiters rarely smiled, and was clearly not enthusiastic about their work;
3) we were at our table for a full hour between waiting and eating, and nobody bothered to clear even one of the dirty tables around us;
4) the owner is trying to make more money by having less staff because they clearly couldn't handle the establishment that was one third full and
5) since the manager never left the kitchen area there is no follow up with clients.
Unfortunately I do not see this specific branch improving, looking back at the bad reviews (I looked back up to a year ago), and with that many people unhappy it is clear that nothing is being done by the owner to save the reputation of his business.
Also, I wonder whether Wimpy send out their own mystery shoppers? Perhaps corporate could put on some pressure to save their own franchise going down the drain.
Enough said. I would most definitely not recommend eating there, and would most probably never return. It's sad.
Service
Dine in
Meal type
Lunch
Price per person
R 150–200
Food: 5
Service: 1
Atmosphere: 1
Our waiter Tasha was very rude, did not look me in the eyes, I felt her attention was everywhere else and she got my order wrong. I orderd a salted caramel iced coffee and got a normal iced coffe and when she brought a new one, it just tasted like a normal iced coffee with sugar, and she didn't even appologize for her mistake.
I understand it's s busy season but I feel it's rude not to give your attention to the customers at your table.
I enjoyed the service of the runner, Oyama more that the service of my waiter.
The food was great though and still love wimpy overall.
Meal type
Other
Price per person
R 100–150
Food: 4
Atmosphere: 2
Thank you Natasha 😊. You the best waiter ever. Always friendly, bringing our orders correctly all the time. Best part is you have a great memory....I recommended you to all my friends. Keep up the great work girl.
Service
Dine in
Meal type
Breakfast
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
Only give 1 star for Atmosphere, because tabels stay dirty with dishes for a very long time. They wait till someone else walks in to sit down before they remove dirty dishes in Mossel Bay Langeberg Mall. Looking like this since I walked in and I am already finish with my coffee and my table was also only cleaned when I came to sit down.
Meal type
Brunch
Price per person
R 50–100
Food: 5
Service: 2
Atmosphere: 1
Recommended dishes
Kit Kat Waffle
Don't know what was going on Wednesdays, but everything went wrong from the beginning, Orders was wrong, food was totally forgotten( rib burger) , sodas hot and served without ice, milk forgotten for coffee. The people next to us also unhappy with their service. We asked to speak to a manager but no manager on site. Complain about experience to waiter, but I don't think it was taken seriously.
Service
Dine in
Meal type
Lunch
Price per person
R 350–400
Food: 4
Service: 1
Atmosphere: 3
Service is terrible. Waited 40min for food to arrive.
What happened Langeberg Wimpy? You guys were always on it and provided great service.
Food: 2
Service: 1
Atmosphere: 2
Takes way to long to be served ,the tables were not ready for people to be seated.Very under staffed .The people working there are trying to hold down the fort as best they can ,they are amazing but they are in desperate need of help
Service
Dine in
Meal type
Breakfast
Price per person
R 50–100
Food: 2
Service: 1
Atmosphere: 1
Great breakfast. Best for a quick stopover. Excellent coffee ☕️.
Service
Dine in
Meal type
Breakfast
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 4
