Good service. And really good out of there way
Even in hospital they are willing to serve you and bring your food and drink to your bed.
Food: 5
Service: 5
Atmosphere: 5
I’m disgusted at the prices. Ordered a double up croissant for R83 and then you only get 1 croissant with ham and cheese and there was no mayonnaise as they say there is on the menu.
There was load shedding, so I actually wanted to order an omelette but because of load shedding they couldn’t make omelettes. Very disappointing that there’s no plan or back up for this situation specifically. They could’ve made plans long ago to make sure everything on the menu is available to eat as they say, even with load shedding, it shouldn’t affect anything. Load shedding will become worse. Which means they will have to make a plan.
They were under staffed so the service was terrible. Hardly saw the waitress so many people had to get up to call someone to cone take their orders by their tables. I was really disappointed.
This place is overpriced and you pay for bad service as well not the best of food. It’s nothing outstanding to be paying that much for food.
I did tip the waitress as the pricing of the food is not the staff’s fault. This is a well known “restaurant chain”, country wide. It’s also not the staff’s fault that they under staffed, although the manager/owner should employ more people to help out. This restaurant is at a hospital, so it’s always busy there. I think it would be worth it to employ more staff.
Service
Dine in
Meal type
Breakfast
Price per person
R 300–350
The worst experience I've had in years, I'm not a person to complain but the meals were terrible, tasteless and over priced, the price of a few hot chips served is ridiculous. The only positive was my coffee. Wouldn't recommend eating here unless you want to waste your money and time. Very disappointed customers.
If you are anywhere in Hilton, please visit this coffee shop, and try the peach and pineapple pancake!!!!
One of the best hospital coffee shoppes I have been to. I have tried all of them, in the pietermaritzburg area, and this one is far better than any of the others. The menu has excellent variety, from bigger meals to lighter meals. There are some great taste combinations for breakfast. I personally loved the mushrooms, tomatoe and feta on health bread. Meals are all well presented and priced. The coffee is delicious. The omlette was also very good. We had a very good waiter, who didn't keep us waiting. The staff behind the counter were also very good. I also noticed that they were well stocked with flowers, teddy bears, sugarless sweets etc.
Incredibly considerate and gentle staff who went out of their way to accommodate me and my wife during a particularly vulnerable time. Very special people indeed. Coffee is great too!
Yesterday my mom and I went to Wiesenhof Life Hilton. We sat down and our waiter was extremely friendly. We placed our orders. As the food arrived my mom didn't get what she ordered. When we told the Waiter his attitude completely changed!! He was irritated, miserable and completely unfriendly, because he made a mistake which he had to pay for. From friendly to miserable in seconds?!. While sitting i noticed there was a fly in the olive oil bottle. Showed them and weren't to happy either .Sorry but i would never go back there.
The staff are outgoing and make a plan to help you. There are seating spaces to choose from and it has become a popular meeting place in Hilton. Excellent cappuccino!
