Wendy's Restaurant,Fast food in Kenosha

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Recensies
#204 Van 235 in Kenosha
5.4
10 Beoordeling
Sfeer
5.4/10
Voedsel
5.4/10
Interieur
5.4/10
Prijzen
5.4/10
Dienst
5.4/10
Meer details
Prijs
$$$
Restauranttype
Restaurant, Fast food
Over
After a long walk around Dinosaur Discovery Museum, come to this fast food and have a rest here. Clients don't like cheeseburgers at Wendy's. This place is well known for its great service and friendly staff, that is always ready to help you. It's an opportunity for you to enjoy the comfortable atmosphere. But google users rated this spot and it didn't gain a high rating.
Recensies
10 recensies
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Terrible service!!! Waiting for a long time and won’t able to place a order on line my app didn’t let me place a order and I have to go inside of the restaurant also the manager couldn’t help me out and have to place the order in register and manager was taking care of the rest of the people first instead of me and didn’t have any clue how to fix the problem and also poor customer service skills because I want a baked potato and after ordering it he told me they don’t have it anymore. Also in the on line package of a sandwich a frosty was included and manager told me that can’t include it in the store. Also my sandwich was requested plain and had everything on it !!!To many things together!!! Poor service!! Food: 1 Service: 1 Atmosphere: 1
This has to be the worst location, I have ever been to. I would be willing to go to another one way farther of it meant I could get someone who honestly was concerned about customer service. I honestly did feel unwelcomed and the person I did speak to was just rude and just overall unpleasant. I'm not going to say that every experience I've had here was bad, there has been very nice and polite staff but, I've had more cons than pros here. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1
Karen Lindsey
Bron: google
4
2 months ago
Ordered with the mobile app for drive-thru pick up, which was on only available option at the time. When I arrived about 5 minutes later, there were no other vehicles in the drive-thru, I was greeted by an employee who said to pull around to the window. We waited for a few minutes and handed our frostys and drink. The drive-thru employee was engaged in conversation with lots of laughter with someone else inside. Meanwhile, we continued waiting for our food. Was told sorry it's the chicken, trust me it's the chickens fault. A few minutes later we received our food. We live within 2 minutes of this Wendy's, so after all the waiting we got home and although the chicken sandwich tasted great, it alone with the fries were barely room temperature. Not surprisingly the frostys were melted. Food: 5 Service: 1
Grant Golden
Bron: google
10
A month ago
If you ever want to make someone's night a little extra special, order them a Large Cherry Vanilla Coke Zero and a side of Wendy's famous cheese fries! Especially the queso fries! Talk about an experience! This is Wisconsin, after all, right? Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Wendy's Hot & Crispy Fries
Katie Erickson
Bron: google
10
A month ago
We went and tried breakfast this morning. Sooooo delicious. Service was good. I will absolutely be back for breakfast Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Chalupa Jae
Bron: google
2
3 months ago
Drive thru only lobby is not open.waited 13 on order before us, cashier veried my order. Asked about receiving a free kid frosty for athletes as advertised, my son was in the car fully dressed in wrestling uniform. She said she had to ask, she ask another worker I could not hear the other workers but I hear her laughing and say "do you want me to tell her that". Then says okay what flavor, my son did get his free frosty. Let the window to realize they forgot our nuggets. Then had to wait in the drive thru line for 2 other cars to not only place their order but receive their order. I informed the drive thru person at the speaker (which is a man, after seeing him at the window I think he's a manager because he was dressed differently from the other crew members) that I was just here but I'm missing an order of nuggets. His exact response "no wonder why I have an extra nuggets just sitting here". No apologies, no can I comp your meal or offer you anything. There were at least 4 workers in that kitchen by the window I don't understand how 1) the orders take so long when you are only serving drive thru orders and you don't park any of your cars but yet there are 4 team members. 2) who is actually checking these orders before they are handed out. Not really sure what Wendy's is paying their employees at this location but at this point the service is terrible, the food quality is not the fresh or best and the employees are just being paid to laugh and have fun. Food: 1 Service: 1 Atmosphere: 1
Kari Shumate
Bron: google
10
A month ago
The staff on Sheridan and 52nd are always nice and it is the fastest Wendy's I have been too and I appreciate that. I love me some chocolate frostys lol Service Delivery Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Janie Williams
Bron: google
2
2 months ago
Late night still takes a long time for service. Dining room locked as early as 7 pm some days. 15 cars in drive thru. It's so unfortunate they never have support staff. This happens often here. Service Delivery Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 2
I order from them tonight through Uber eats and when I went through my bags I saw that I was missing my 2 10 piece nuggets and my Baconator fries. I’m very disappointed at this location and the food I received is not very warm and is disgusting Service Delivery Meal type Dinner Price per person $10–20 Food: 1 Service: 1
Ari Lia
Bron: google
10
10 months ago
The pretzel bacon burger was excellent. Flavor was spectacular. I enjoyed it a lot. Food: 5
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