If you want employees to treat you poorly and ignore your questions. They will let you wait for at least 20 minutes for a locked cabinet and then take the $4 item to customer service where you can wait for another 10. Perfect place if you got a lot of time on your hands
I have horrible social anxiety so I rely heavily on pickup/delivery. Did a delivery today with specific items I needed to cook Dinner. Of course a loaf of bread from the bakery is missing from my order. I don't care to come in for the reasons listed, however that's no one's business so I believe customers do delivery for various reasons. I called and called and I was understandably annoyed, because no one EVER answers. So now I've called 8 times, before finally calling customer service to page someone to actually answer the phone. Which is ironic that they tell pickup customers to call when they are there if they don't check-in thru the app.
So no bread and I had to now do another delivery order paying an additional $10 plus a tip for my missing loaf of bread.
Thank you so much walmart for not doing the most simplest of things, such as double checking orders going out the door. So, now I get the pleasure of tipping someone twice and paying extra for more deliveries!!! Why not right, no skin off their bottoms as clearly they dont care.
Let me slow clap, because of the ridiculousness of this whole situation. The most annoying is finally getting someone on the phone and requesting the tip and any fees incurred be refunded. Of course that's not an option, even though clearly it was their fault.
So to be crystal clear, not only did they carelessly dispense my incomplete order, but I also get to pay extra for them not making sure orders are whole and complete.
Yippee thanks Walmart. What a gem! Avoid!!!! Seriously make the extra trip to Coffeyville, Independence needs to get themselves together cause ridiculous! And this isn't the first time I've had an issue. So yeah expect issues. Nothing is smooth with this place.
For a Walmart this place is very good. If you are familiar with my reviews you know I don't like Walmart, however here in Independence this is the only big store so I have to shop here. Like I said before for a Walmart it is nice, service is much better, they even have a few registers with real cashiers and when you need service, you may find someone to assist you with a smile.
Employees blocking aisles is such a huge issue and leaving their stocking carts everywhere. So many times I have to make a U-turn in an aisle because something is blocking me.
This Walmart is awful. They don’t support their costumers. I arrived at 10:50 pm to grab one Item I needed really bad. The night manager told us she would not let us in, due to policy. Which apparently is closing 10 min and locking the doors before the time stated on the on the website which is 11pm. This store needs to do better.
Always such a pleasure shopping at the Independence KS Walmart. From the Pharmacy to the deli and the cashiers. They call me by name and are so very friendly, welcoming and helpful. They really make me feel at home.
The WORST walmart experience of my life. I have ordered online pick up a few times now, but after today won't any longer. Multiple occasions my items have been opened, some even used. Today I sat for pick up for over an hour. It's 8:20. I got here at 7am.
Most the time you have to check yourself out no one that works there can run sporting goods had to go to Coffeyville to get my deer tags cus not even the manager new how to do it not all but a lot of the people there are not friendly and don't help people
One of the worst grocery stores I have ever been to. Bread had a little hole that looked like a rat had chewed through it. Pre made sandwich from the deli had mold on it and the hair gel I bought was open with finger marks in it. Not to mention the selection is tiny and they are out of almost everything
