Being within walking distance from my home, my family frequents the store often. It’s not unusual for us to stop here on the way to the park to pick up a couple snacks, we also hit the soup display when anyone is feeling under the weather.
However the deli is what we come in for most frequently, either to pick up something on the way to a gathering or a quick meal for ourselves, it’s been very handy to have. Unfortunately today the excellent customer service and quality we’ve come to expect and appreciate fell short. My husband went in and was rushed by the lady at the counter, they were out of several items (busy Sunday, not a big deal) so the usual order he picks up had to be amended and he tried to correct his quantity but she was not paying attention and was irritated when she came back with the weighed bag and it needed to be added to. Then she gives him the bag and moves onto the next customer, leaving my husband to find another worker to help him complete his deli order.
Unfortunately that was not the worst part of our deli experience today. When he got home over half of our spicy chicken strips were inedible. So dry you couldn’t event bite into them, way past their sell time. We have had a dry piece of chicken here and there over the years but this strip was almost old enough to drive. Maybe the irritated worker decided to throw us the old pieces for having to add to the bag, maybe it was an honest mistake, but either way those strips shouldn’t have been sold. My child refused to eat the rest of her lunch after biting into her own dry piece. I’m hoping this is a fluke since Vons has become a part of our family’s routine.
Vons, the renowned supermarket chain, has set the benchmark for exceptional shopping experiences. With its unwavering commitment to quality, convenience, and customer satisfaction, Vons continues to stand tall as a pioneer in the industry. From the moment you step inside, you're greeted by a world of freshness, variety, and top-notch service. Prepare to be amazed as we delve into the many reasons why Vons deserves nothing short of an outstanding review.
Extensive Selection:
Vons caters to all your grocery needs with an impressive array of products. Whether you're searching for premium meats, organic produce, international delicacies, or specialty items, Vons has you covered. The well-organized aisles and well-stocked shelves make finding what you need a breeze, ensuring a stress-free and enjoyable shopping experience.
Freshness Unmatched:
When it comes to freshness, Vons leaves no stone unturned. Their commitment to providing high-quality products is evident in the outstanding selection of fresh fruits, vegetables, and meats. The produce section showcases vibrant, crisp vegetables, succulent fruits, and a range of organic options. You can trust that you're bringing home the best ingredients for your meals, thanks to Vons' dedication to ensuring the utmost freshness.
Exceptional Customer Service:
Vons takes pride in its attentive and knowledgeable staff who are always ready to assist you. From helping you find specific items to offering cooking tips and suggestions, the friendly and approachable employees make every visit a pleasure. They go the extra mile to ensure that you leave the store satisfied and with a smile on your face.
Convenience at Every Step:
Recognizing the value of time in today's fast-paced world, Vons goes above and beyond to provide convenience at every step. With well-designed store layouts, efficient checkout counters, and easily accessible parking, shopping at Vons is a hassle-free experience. Additionally, Vons offers online shopping with home delivery and pickup options, allowing you to shop conveniently from the comfort of your own home.
Commitment to Community:
Vons understands the importance of giving back to the communities it serves. Through various charitable initiatives, donations to local food banks, and active involvement in community events, Vons proves its dedication to making a positive impact. Supporting a business that genuinely cares about the community adds an extra layer of satisfaction to your shopping experience.
Conclusion:
Vons has undoubtedly earned its reputation as an exceptional supermarket. From its extensive selection of high-quality products to its unmatched commitment to freshness, convenience, and customer service, Vons stands out as a leader in the industry. The supermarket's dedication to meeting customer needs and its active involvement in the community make it a beloved shopping destination. When it comes to providing an amazing shopping experience, Vons sets the bar high and consistently delivers.
Extremely rude employee at the self check out. The payment wouldn't go through- she was reluctant to help and rolled her eyes at me. Terrible service today 2:10pm
Best Fresh Fruit, and Vegetables and their Deli area, with fresh, and Hot Prepared Foods is also the best in Fontana as well. You all need to have the EBT Hot Foods option for the Prepared/Cooked foods.
I don't normally shop at this location because we have a VONS in Redlands. The wife loves one particular beverage and all nearby stores were out of stock. Used VONS online app and found it at the Fontana store. Wow! This is one of their super stores. Huge selection and deeply stocked. Spent an hour adding to our shopping. 👍👍
I would rather drive another 20 minutes to a different Vons than to come here. The manager named Kegan is rude has terrible customer service. They really need to get another manager to manage that location.