United Dairy Farmers Restaurant,Store in Indian Hill

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#4 Van 20 in Indian Hill
7.9
107 Beoordeling
Sfeer
7.9/10
Voedsel
7.9/10
Interieur
7.9/10
Prijzen
7.9/10
Dienst
7.9/10
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Prijs & Keuken
$ Fast Food
Restauranttype
Restaurant, Store
Over
Visit this fast food for good ice cream, you will like it. Visitors don't like coffee at United Dairy Farmers. Knowledgeable employees welcome people all year round. This place is remarkable for its cool service. From the guests' point of view, prices are adequate. Google users who visited this spot state that the most suitable rating is 4.1.
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107 recensies
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When inquiring about a particular flavor, the person scooping the ice cream (shop manager) stated that he didn’t like ice cream and couldn’t give us any information. Nothing! Not even the base flavor! When I asked about a particular coffee flavor, he replied he hates coffee and couldn’t tell us anything! Having frequented other UDF locations, I can say his scoops were tiny! Never going back to that location! 861 Eastgate South Drive - 👎
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Craig Becker
Bron: google
10
3 years ago
Went here a little after midnight to get some ice cream and my girlfriend got the best banana split shes ever had from UDF. She said its delicious and had a good amount of toppings on it. We highly recommend this store it was very clean and has great ice cream.
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A Carr
Bron: google
8
A year ago
There’s an older gentlemen there who is so great, he always greets me every morning when I go in. I’m sad I haven’t seen the older woman with the dirty blonde hair as she was also really sweet. The early morning staff that I’ve interacted with (5am-7:30am) are always super nice. Tonight’s pair of guys 3/1/2023 were not helpful to my partner. It is 8:30 pm on a Wednesday night, this location closes at 11 am. All ice cream was put away. When he went to ask about the double dipped nectar soda, the man looked at the menu then back at him and said, “a what?” And looked at his coworker “have you made that?” To which he shook his head and they simply stared at him and once he asked if he could get a banana split he replied “I sold the last banana earlier today, all I can make is a vanilla milkshake.” It wouldn’t have been a big deal if he simply said “oh, I’m not quite sure how to make that” instead of making my boyfriend feel stupid for asking for something on the menu. It’s on your menu, I never am able to get a decent item from here that isn’t already packaged. Last time I got a milkshake the younger man gave me a 2 inch block of ‘fudge’ that made me feel sick, and another time I got a ice cream with hot caramel that was dripping off the sides when he handed it to me. It’s just frustrating when it’s a bit late and you want some ice cream and see UDF is open, and then get there and no ice cream is out and then you are made to feel stupid for asking something that’s clearly on the menu. No other UDF runs like this other than the one on Eastgate drive. There’s already limited options in the area, these two locations make that none.
I've been here 3 times for ice cream and haven't been served any of those times. Once they were thawing the cooler and the other two times the person refused to serve ice cream because they were the only one working. Don't expect anything from this place.
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John Stinemire
Bron: google
10
4 years ago
I started going here when we moved to this area back in the spring. I found that signing up for their rewards card and downloading the UDF app is really the best. You can lock in fuel prices if they increase, you automatically get a 3 cent discount on their gas just by being a Rewards member, and your purchases can increase the discount. They also have regular specials and one-day freebies on the app! I have gotten the freebies on a regular basis! Also , the staff at this location have been friendly and helpful.
I was just in this UDF & I experienced, apparently a Manager, "screaming" at a male employee 😳 to get out of his store several times in front of several customers & the male employee was crying as he was removing his apron. The Manager kept yelling "come on, let's go, get out of my store now or I'll call the police. The Manager was making a spectial of himself. I don't know what had occurred but I'm sure it could have been handled differently! The male employee did not appear to be confrontational. Personally I feel this Manager needs to be reprimanded, if not fired, & have further training on how to handle employees especially when needing to use discipline. The whole situation made me very uncomfortable as it probably did other customers in the store. I will not be going back to this UDF because of this. It was ridiculous & very disappointing!! I recommend to customers to shop at other UDF'S!!
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Linda Wilson
Bron: google
10
A year ago
Just had to return some milk that had gone bad early. Great customer service. No questions asked! Nice touch in today's climate of customer service! Thanks
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Belle Phipps
Bron: google
2
2 years ago
To Collin, who served us...a word of advice. Don't play with your long hair and then make our sundaes, if it's long.enough for a pony tail have it up from the beginning of your shift or wear a hairnet. Tell your customers that their sundaes are done. You didn't tell the person in front of us and he was waiting and you spent the whole time with us (including our checkout) talking to a friend who came in and didn't tell us ours were finished...Very rude. You literally were talking to someone else about cars instead of.taking care of our checkout and order. It's not the kind of professional behavior that will help you move up in life.
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R&S
Bron: google
4
2 years ago
I want to begin by saying i come to this store 60 times a month if not more, all staff of this store have always been good to me probably because i spent retarded amounts of money at this store. Today about 20 till 11. As instructed i come in for the cigarettes that they didnt have last night. Vinny would not let another employee get the cigarettes for me because quote unquote, "im the one running shift today" im sorry buddy im not worried about who is running your shift i am a frequent customer and expected to be treated like it. Not like trash over cigarettes because your having a bad morning. Like i said every other employee in store 139 are as good as gold to me including vinny. Until today. P.s. also yelled at another employee for completing a request for me (the FREQUENT customer) not happy.
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Brayden Brown
Bron: google
2
8 months ago
The workers are extremely lazy I've been many times at 1030-11 to find the place closed and when I called the worker made an excuse every time anytime I can make it before 10pm and its actually is open the worker is sitting at the tables avoiding me at all times Terrible udf do not give this place business
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