I really enjoy going here for good quality healthy food like Avocado toast and pitaya bowls! Plus their juices are so tasty and fresh. The one thing I feel could be better is wait times in the drive thru. Other than that, this place is iconic in North Idaho
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Paradise Bowl - dd
Sadly some of the worst customer service I have ever seen. This was not somebody having an off day as I have been in 15 - 20 times before. They seem to struggle with a lack of proper training and consistency in service. I have been in many times and order the same menu item with no coconut flakes. Nothing complicated. Multiple times even after reiterating to please ensure coconut is left off, it is repeatedly added. Honey makes it so it is stuck to and contaminating everything. For these prices, I am genuinely astounded. Sometimes they ask if it is preference or allergy, often they don’t. Both times this happened in the last month I respectfully confirmed it was not what I ordered and she said “oh yeaaaah” both times did not offer to fix the issue or remake it even after acknowledging they were the ones who messed up. Like it was I inconveniencing them and should just keep it moving. In total I’ve probably had them ruin $30-$40 of food I bought and it was basically just oh well. I gave plenty opportunity for multiple people to make this right in real time and they did not. Last time I bought and paid for a whole 2nd bowl at my own expense. Tonight in the drive through, I placed a very simple order for 2 bowls - told the girl taking my order this has happened a few times now and to please PLEASE ensure no coconut. She assured me she got it. Then after waiting I am handed two bowls covered in coconut AGAIN…she looked embarrassed and just walked away. No apology— nothing. I understand the employees are very young but this is a repeated and alarming lack of attention to detail that might land the next customer in the hospital or worse.
As someone who has worked in food service before and accommodated people with life threatening food allergies—these are the basics. It is my hope that management properly trains their employees on standard operating procedures before this really costs someone more than just money—everyone here should know better. If this was just an issue of poor customer service I wouldn’t even bother making a review and take my business elsewhere. After this last time I gave up and just asked for a refund. After waiting for another botched order, I left tonight with no food. It wasn’t busy at all, no other cars in the drive—they just don’t care. I would like to note the girl who made the food and was not passed the correct information (no fault of hers) stepped up and offered to remake which I appreciated after the ones who took the order just look at me with a blank stare offering no solution or apology. Anyone can make a mistake which is why I continued to go back. At this point there is no excuse and just continued indifference. For other customers with severe allergies this could be a very dangerous error, so BE CAREFUL. I have also waited for assistance standing a few feet directly in front of the employee assigned to the register waiting for her to finish playing on her phone before finally offering to help. No other customers around or being served. I’m unsure how the place is still open. With the high prices I guess they can still make some profit all else considered. The food they have was good when made correctly but unfortunately not worth the time, money, health risk or hassle to keep running into this. Won’t be back.
Service
Take out
Food: 3
Service: 1
Atmosphere: 2
Food & atmosphere are wonderful, although I went in on march 7th, 2024 workers were not so friendly and my bowl was not made correctly. Bummer! I don’t think I will come to this location again.
Food: 5
Service: 1
Atmosphere: 5
I've been going here since you guys opened. I crave your Acai Bowls and Avocado Toast! The food here is Amazing! The service I have received is never short of excellent. Thank you! 😊
Food: 5
Service: 5
Atmosphere: 5
Went in and immediately was greeted by a rude worker. I then asked for the biggest size acai bowls of the dragon bowl. Spent $27 and proceeded to get 2 bowls that were half full. Asked the worker why they weren't full and was told that's what they're supposed to do? Don't plan on coming back until they get their prices/portions figured out.
Good morning I get a drink almost everyday here love the drinks! The only complaint I have is that it's always different sometimes very good some days I just can't even drink it. The girls need to be trained the same very disappointing to pay 12.00 for a drink and can't drink it due to the taste is so bad depending on who made your drink that day. Well I went back this morning and same thing so I guess I will be taking my business elsewhere so long Wellness Bar.
I came in this morning wanting to stock up on some good juices and salads since I did not have time to meal prep this weekend but still wanted to make sure I had some healthy options on demand. Hailee at the front couther was so friendly and positive, she really got my day off to a great start!!! She had great recommendations and was so helpful and sweet!
We went into the Wellness Bar in Post Falls yesterday. It was my first time there, and Emily was very helpful, knowledgeable, and provided excellent customer service. I could not have been more pleased with the products or the services. We will definitely be going back!
Sweet treat on a waffle with bananas, peanut butter, honey, and seeds was very tasty. Blended love smoothie wasn't overly sweet; it didn't have the green taste that many healthy smoothies have.
Went thru the drive thru today craving a loaded avocado toast and was greeted by a super sweet and friendly girl. Love that wellness bar offers military discount! This girl named Maddie took the time to thank me for my service, super engaging and my toast came out quickly and perfect as always! Love the healthy food options, the staff is always friendly and seem happy. Keep up the good work Maddie!
