The Luxe Lounge Bar in Maricopa

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Recensies
#13 Van 31 in Maricopa
7.8
51 Beoordeling
Sfeer
7.8/10
Voedsel
7.8/10
Interieur
7.8/10
Prijzen
7.8/10
Dienst
7.8/10
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Prijs & Keuken
$ International
Restauranttype
Bar
Recensies
51 recensies
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Michelle H.
Bron: google
2
4 years ago
I purchased 8 tickets for the male review show. Thought we'd be able to use the shuttle service to get there and back from Mesa (it's about a 45 min. Drive) They never returned any of my multiple phone calls and emails to even book the FREE SHUTTLE SERVICE THEY SUPPOSEDLY OFFER. The show wasn't anything like they portrayed it was going to be either. Don't waste your hard earned money on this. You'll be disappointed.
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Rusty Akers
Bron: google
4
A year ago
Meh....private party, but still. Plastic glasses, only two bar tenders, ran out of food. They need to pick up their game.
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Katie Erickson
Bron: google
10
5 years ago
We return to The Luxe for Roxanne’s service and kindness. We like to play trivia...but we have better places for that. We enjoy happy hour...but we have less expensive places for that. The food is fine...but the prices are very high even during happy hour. We have favorite places for that. And we have great servers at other locations, but we return to The Luxe specifically for Roxanne. She knows our names, she remembers our interest in trivia and she recalls what we like to drink. She is efficient and kind. As a former HR director and my husband a bank executive...we recognize great employees. Any corporation would be lucky to have a Roxanne. The Luxe and Maricopa are fortunate. Katie and Steve Erickson
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Bill Boone
Bron: google
10
4 years ago
Love the Luxe, good happy hour! Friendly servers. FREE UFC pay-per-view I come to the Luxe for all the big fights--never a cover charge! Also just had a networking event in the private room--a nice space.
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Rg Gamel
Bron: google
10
4 years ago
This place has always been high on our list to visit. BUT TONIGHT IS OVER THE MOON! I FEEL DISRESPECTED AND MY KIDDO IS UPSET AT THE EXPERIENCE STARTED BY THE HR MANAGER TONIGHT. I had numerous people approach me regarding our service animal. The HR MANAGER spread her inaccurate information to the entire area of the bar. SHE LIED AND SAID HIS VEST DOES NOT SAY SERVICE DOG...YES IT DOES! SHE THREATENED TO KICK US OUT...NOT EVER TO MY FACE JUST SPREADING LIES TO OTHER CUSTOMERS AND TO THE STAFF! She could have handled this professionally and I would have even produced legal documents to prove our seizure alert dog's status. BUT NO! SHE CALLS SECURITY! I AM SO DISAPPOINTED IN THIS PERSON! READY TO FILE AN ADA COMPLAINT IN THE MORNING! I EXPECT AN APOLOGY! ALTHOUGH THAT WON'T ERASE THE LIES OR UPSET TO SO MANY PEOPLE THAT WERE DRUG INTO HER UNPLEASANT BEHAVIOR.
I used to go to Luxe weekly until a waitress became very rude over a bill. She made me look like the bad person because I was out on date night with my husband and friends. The bad part was she wasn't serving our table. I gave cash and card as a form of payment. She was defending the server who was her sister and decided to interrupt and asked if it was cash first I said yes. Her response was "next time say that. I let her know it was a rude response and unprofessional. I was then kicked out I will never return thanks to her.
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Juan Garavito
Bron: google
4
2 years ago
As of today the Luxe Lounge still appears to be closed. Everything else within the Ak-Chin Circle appears to be open. Dined at the bowling alley today and the food was average with the drinks tasting like the tabs haven't been changed in a while. The service is definitely different than what it used to be. Their covid guidelines seemed a bit shakey, they do have a thermometer/infrared at the door, they have signs with "no mask/no service, and signs that say to be 6 feet apart. The only thing was is that they don't have anyone making sure any of that is taking place. They ask to leave the bowling balls in place only to have an employee put them back without sanitizing them. It took a good while for someone to clean the booth next us. Definitely different, but we will see how things go.
I have been going to Luxe for the past 6 months and I have never had bad service with my server. Roxanne has always been customer service orientated. Always been prompt and friendly. Love Roxanne. She is amazing!
Went in there to watch some Monday Night Football. The bartender was very affable and didn't hover too much which was great along with the margarita I had. I decided to have the smoked chicken quesadilla and apparently that was a huge mistake because it's over 12 hours later and I'm still having gastro problems. I believe they may have fed me old chicken. If things don't get better soon I'll have to go to urgent care. If I do you'll definitely be hearing from me again. I strongly suggest someone go 'review' the kitchen at this establishment. Friendly staff but DON'T. EAT. THE. FOOD.
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Josh Perez
Bron: google
8
3 years ago
"We really enjoyed coming here. Since the Pandemic hit, it's been closed. I don't think they plan on reopening. I really wish they would. They had good food and we loved going there to dance."
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