Absolutely delightful experience at The Balcony Restaurant in Alor Setar! The Grilled Chicken Salad🥗🍗and Seafood Fried Rice were both outstanding,bursting with flavor and freshness. The staff provided impeccable service, attentive and friendly throughout our meal. The restaurant's surrounding ambiance added to the overall enjoyment, making it a five-star dining destination!!!!
Service
Dine in
Meal type
Lunch
Price per person
RM 40–60
Food: 5
Service: 5
Atmosphere: 5
Overall experience is very disappointing. My partner booked for their V’day set menu in which the basic set cost RM128++. At this price point, would’ve have expected better quality of food, presentation and service but everything was a disappointment. Dishes were selected prior to arriving via Whatsapp when making the reservation hence we didn’t understand why we had to wait so long after each dish - we spent (wasted) 2hrs to complete the meal. The restaurant also looked understaffed with staff running around serving and collecting plates.
We topped up RM90 for the Wagyu and was told that the standard doneness is medium, which we were okay with. But instead was served a rare to medium-rare steak. When we spoke to the staff about it, he simply told us the steak is indeed medium… You can judge for yourself based on the photo.
The restaurant had basically ruined the vday celebration for us and would not recommend to come.
Price per person
RM 120–140
I recently had the pleasure of dining at this restaurant and it was an outstanding experience from start to finish. The service was impeccable, with attentive staff going above and beyond to ensure a memorable dining experience. The spaghetti dish was a true standout, with perfectly cooked al dente pasta smothered in a flavorful tomato sauce that left me wanting more with each bite. Additionally, the mushroom soup was a delightful start to the meal, with its velvety texture and rich, earthy flavor perfectly complemented by the savory garlic bread served alongside. The combination of these two dishes showcased the culinary mastery of the kitchen and left a lasting impression. Overall, a five-star dining experience that I would highly recommend to anyone seeking delicious Italian cuisine and exceptional service.
Service
Dine in
Meal type
Dinner
Price per person
RM 40–60
Food: 5
Service: 5
Atmosphere: 5
We booked 12 Valentine’s Day menu seats for 6 couples. We were told we would be seated in the indoor area. When we got there, we were told to cramp in a storeroom-like place with zero decoration and poor ventilation. Why storeroom?—there were boxes of wine stacked at the corner. Tables were the foldable ones with black clothes poorly laid on top, plus plastic chairs—the stackable kind. Utensils were left stacked together on a plate and weren’t arranged for us.
Next, the food we were served did not match the menu. The menu clearly stated that the food items listed were for one person at a cost of RM128 or more, depending on the dishes we chose. For the yeesang salad and the dessert, we were told to share between every two of us. None of this was listed on the menu or in the WhatsApp conversation we had with the restaurant when we made the reservation. The food tasted mostly alright (aside from the cold fishy scallops, dried chicken and lukewarm pudding cake), but the presentations were very poor. A couple of the unagis served were even badly burnt.
The manager had nothing to say when we told him about how misleading his menu was. What’s worse was that when we confronted him about the reason why we were seated at such a pathetic spot, his reason was that we were late and he had no choice but to let other walk-ins take our spots. However, this statement is highly doubtable because, when we got there, it was clear that most customers were already seated and served at the so-called ‘our intended seats’. Also, it was obvious from the start that the room was clearly intended for 12 people, as it had exactly 12 chairs and 12 sets of utensils prepared inside. Furthermore, what he said directly implied that this small room was supposed to accommodate walk-ins had we arrived 20 minutes earlier—a statement that is too difficult to believe given the poor state of the room. Had the manager actually acknowledged their poor arrangement and owned it up instead of giving us such poor excuses, we wouldn’t have been so pissed.
Service
Dine in
Meal type
Dinner
Price per person
RM 120–140
Food: 2
Service: 1
Atmosphere: 1
The entrance of the restaurant is hidden and not impressive. Limited tables in the air-cond seating place. More tables at the outdoor seating place at the balcony.
We went during lunch hour and there was a table of around 10 people were drinking at the air-cond place, making a very loud and unpleasant noises that we decided to leave . While we were leaving the place, the waitress was very kind to offer us a private air-cond room, hence we enjoyed the meal very much. Highly recommended the Guajillo Roasted Quarter Chicken and Salmon butter cream. Very delicious but it's quite pricey.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Guajillo Roasted Quarter Chicken
These French fries with cheese sauce are incredible! The fries are perfectly crispy on the outside and fluffy on the inside, while the creamy cheese sauce adds a rich and savory flavor that's absolutely irresistible.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Wow！This strawberry cheesecake is an absolute delight! The creamy texture of the cheesecake perfectly complements the sweetness of the strawberries on top.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5
Overall food is ok but the food portion is small with this price. Good place if you want to have light dinner which you wouldn't be full.
Another good thing is this restaurant serves vegetarian foods for burgers, spaghetti, taco (in fact it is not Taco, just tortilla wrap ), mushrooms soup is so surprisingly small.
Service
Dine in
Meal type
Dinner
Price per person
RM 140–160
Food: 3
Service: 3
Atmosphere: 4
This place is not an uncommon place of visit for my family and i. Most dishes have lived up to expectations despite its high price range. One snack that we look to is the cheese loaded potato fries which originally was perfect. One of the few dishes that brought me back. What was served to myself this occasion however was a dismal representation of what it was. It was 'thousand island sauce' loaded... Then to find a watery form of what tastes like pathetic cheese at the bottom of the fries which coated the cardboard box base more than the fries. It is not what it used to be. Will consider most other places in Alor Setar before deciding on this place again.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
food is great good to try price also very Fair Price, Wagyu Striploin really good yummy.
💵 Fair Price 👍👍👍👍👍
🍲 Food 👍👍👍👍👍
🧹clean place 👍👍👍👍👍
Service
Dine in
Meal type
Lunch
Price per person
RM 160–180
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Prawn Spaghetti
