Subway Fast food in Sugar Land

Name: Subway
Address: 636, Glenn Lakes Lane, Dewalt, Sugar Land, United States
Telephone: 12812083360
Rating: 3.1

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Subway

Recensies

#294 Van 390 in Sugar Land

6.3

121 Beoordeling

Sfeer

6.3/10

Voedsel

6.3/10

Interieur

6.3/10

Prijzen

6.3/10

Dienst

6.3/10

Meer details

Prijs & Keuken

$$$ Takeout, Fast Food

Restauranttype

Fast food

Kenmerken

Wheelchair Accessible

Informatie

636, Glenn Lakes Lane, Dewalt, Sugar Land, United States

Bekijk route

Website Subway

Beoordeling

Uitstekend

Erg goed

Gemiddeld

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Datum

Datum vanaf - Datum tot

Marissa Ferrer

Bron:

2 months ago

This subway is owned by a husband and wife. They are very rude and unfriendly. I’ve eaten here a handful of times as it’s 2 minutes from my home. A couple of times I’ve noticed the vegetables are not fresh. I worry they cut corners with how they manage the restaurant. Today I decided to order via Uber eats. My order was completely screwed up. I ordered a turkey ham cheese double meat double cheese sandwich. I received the sandwich - there was no cheese at all, no double meat and it was toasted. I called the restaurant and spoke with the husband who answered the phone. He pretended to not understand English and gave the phone to his wife who prepared the sandwich. Of all the places customers could eat it’s truly a waste of time to give money to a restaurant that offers horrible customer service. The instructions of the order were even in writing since order was placed via Uber eats. While it’s “just” a sandwich this speaks to a bigger problem. Eating out these days is a luxury whether your meal is $10 or $100 and orders need to be taken and prepared correctly. Needless to say, I’m not going back to this Subway. Service Delivery Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2

The Original

Bron:

6 days ago

This location isn't 3.5 stars for no reason. Giving this location 1 star. Food is not that great and hate this is the closet location to my job sadly. I order online because it's more convenient. I've been here a handful of times. I don't think they like my kind of people lol if you know what I mean. The last time I picked up my food, which was today, the owner was very hesitant to give me my food as If he didn't believe it was for me. They need to do a whole 360and you can tell this is franchised owned. They never ever ever have any lemonade avaliable and that be one of the main reason why I come to subway. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Ganesh Subbaraman

Bron:

5 months ago

Poor food quality and poor customer service. I must have bought a sandwich here a few times, every time it is a different thing. During lunch hours, bread is stale which means they are disposing bread from previous day. Evenings, service quality is poor and the servers are asked to ration the veggies in the sandwich, once I heard 4 tomatoes per footlong... Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 3

Scarlett Alley

Bron:

6 months ago

Was in the area caring for my injured brother and he wanted subway. I ordered online I get there 10 minutes after it should have been ready only it's not ready. I wait in line as they have 3 people ahead of me no problem. Problem is once it's finally my turn they can't find my order turns out one of the guys pulled and misplaced the ticket. Few minutes later they find ticket and start to make order then tell me they are out of meatballs. Anyway eventually it all gets worked out but the one guy was rude and the place itself didn't seem clean. I love the subway by my house but this location is terrible. Service Take out Meal type Dinner Price per person $1–10 Food: 3 Service: 2 Atmosphere: 2

Maureen Hurst

Bron:

A year ago

Evelyn catered our golf tournament today, and was wonderful! She delivered over a hundred box lunches, and then returned later with more to make sure we were covered! Excellent customer service!!! Thank you!

Qiang Fu

Bron:

6 months ago

2 weeks ago I ordered 5 footlongs and they charged me for 6. Last week I bought 3 footlongs and asked for an extra paper bag because we were two families and they put them in one bag. You guessed right. No Way! The lady refused. Another guy supported her by saying Yes, we don't give out extra bags. This location is managed by amateurs. Food: 3 Service: 1 Atmosphere: 1

Amber Petitt

Bron:

7 months ago

Please let your employees know that if they chose to work in customer service have customer service skills and act like they want to serve clients with a smile. Without customers you wouldn’t have a job. Horrible manners. No one smiled, no “thank you for coming” just horrible. This is my usual Subway and I was very displeased with my service. Do better. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Houston Guy

Bron:

9 months ago

This location is in a decent part of town in a busy strip center but needs better management. They are consistently out of menu items, chicken, pickles ect... Shows poor planning by the management. The employees are not rude but they are just not friendly either. The flavored waters are good though. 5/23/23 A Roach was walking around inside like it owned the place, the employees were notified but they did nothing and let it be. Service Dine in Food: 4 Service: 1 Atmosphere: 1

Dave Fink

Bron:

7 months ago

Don't come during the day! Every experience I've had at this location in the evening has been great. The daytime weekday staff is HORRIBLE. I ask for extra lettuce and onion, and not only does she consistently short the sandwich, but today I went back in, showed her the 2 shreds of lettuce and 2 onion slices, and she argued that WAS "more". Skip this location until the owner starts to pay attention. There is better quick food about 50 feet away, with employees who care.... even a little bit. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3

A Cruz

Bron:

3 weeks ago

Meager accommodations, poor service, and an unprepared staff. Thankfully, this Subway offers free parking. Otherwise there’d be nothing redeeming about it.

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