They suck. That's it. They just really suck and they're so dumb! My "no bready" bowl also had little to no lettuce. It was barely half filled. My double meat was the regular amount and the pieces of fresh mozzarella were pathetic. My mom got an entirely different sandwich altogether. They gave her a BMT instead of a BLT and no double meat as requested. This location needs to either go under new management and fire all employees and start fresh, or just close altogether. They're always screwing up. And my dad just got back from there and they said they're only supposed to fill it up to the line in the middle of the bowl. The newly made BLT extra meat is barely any meat at all. 8 tiny pieces of bacon, and the lettuce looks old and wilted and starting to brown. All they did for mine was slap some wet slices of meat on top to "rectify" their idiocy. Didn't chop the meat or any of it like subway usually does. Just whole slices slapped in there. The woman working there gave him a hard time. Didn't offer a refund or to remake mine. (Ordered for pickup 11/09 @ 1:40). Only going to the spring Cypress location from now on.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Service was quick! Servers were very responsive. Building was very clean and food was delicious.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
All-Pro Sweet Onion Teriyaki
Ordered online to make sure food got made by the time I got to the restaurant. When I got there, they said I had no order and got all defensive even when I showed them my order confirmation I was emailed. After like 10 minutes of going back and forth, they finally just gave up and made my food like 20 minutes after it was supposed to be done. The kicker was that the food was undercooked and not made right. Terrible employees who clearly should not be working anywhere where people are involved and they should be ashamed of themselves. Highly recommend avoiding here at all costs. And if the manager is reading this, please consider firing there vile workers👍
Food: 1
Service: 1
Atmosphere: 1
I ordered ahead 2 hours to pick my order up at 610p and I got there at 610 after getting an email at 555p saying my order was being prepared.
I got there at 610 and only then did Charlene begin. She took approximately 15 minutes to make 4 sandwiches - 3 which involved no vegetables. One sandwich she had to do over because when she went to add the pepper, the entire lid came off and dumped all the pepper on it.
Even knowing that I was sitting right in front of her waiting for my order, at no time did she move with a sense of urgency (in contrast, her coworker began and ended THREE orders within the same time). Charlene took her time, at times LEANING on the bread with her hands while TOSSING cheese and meats back in the containers. She was sloppy both in appearance and how she handled and prepared the food.
I NEVER write reviews, certainly not to complain about a specific person. But we are no longer coming to this location because this is the 4th time in a row we've had substandard service. It is clearly not being run according to Subway's once excellent standard. As there is a Jason's Deli, Schlotskys and Jersey Mike's this is embarrassing.
Service
Take out
Meal type
Dinner
Food: 2
Service: 1
Atmosphere: 1
The service at noon on a Wednesday was efficient and polite, food was the usual Subway tasty, and I was out of there in less than ten minutes. Not sure what's changed from the complaining reviews of the last few years, but I didn't have any issue.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Maria is a saint! I called to have a large order filled for my volleyball team after another Subway in Waller refused to fill my order. I needed 17-6in sandwiches so my girls could eat before their game. It’s a shame that the Subway in our own town would not fill our order, but I’m thrilled that I found a place that will feed us and I’m willing to drive another 10 minutes for it. Maria is wonderful!!
Service
Take out
Meal type
Lunch
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
The experience with this store was unbelievable the staff is not trained in any shape or form to handle customer service they just repeat the same thing to over and over again instead of figuring it out. Oh and if you have a complaint they will block your number or act like a fool that they can't hear you. Don't go here ever!
Food: 1
Service: 1
Atmosphere: 1
Can yall please get rid of the speech impediment, toothless, mentally deficient lady that has been a blight on this location for probably a decade. I was hoping to wait her out. I hate having to repeat everything ive said 3 times, so I switched to online and its never been ready when i got there once cause this lady. Please find any reason to can her she sucks.
Food: 3
Service: 1
Atmosphere: 3
Both of my parents were discriminated and not helped or asked what they wanted to eat in 3 separate occasions by the same employee her name is Luna. The first time it happened with my mom my mom asked her for a wheat sandwich and she told her I don't speak your language and walked away. My mom went again with my sister and stood infront of the counter and was not helped she then told her she needed to order a sandwich she proceeded to order the sandwich and paid cash, when this lady proceeded to give her the change she gave it to her abruptly and with a disgusted face. The third visit a separate one by the way my dad went and also stood at the order line without being help and had bad service from this lady as well. This is horrible that she would treat customers that way. There use to be another lady at this location and everyone new her she was always kind. It is amazing how people seek customer service jobs were they are the first point of contact with the customers and have horrible manners towards different cultures or nationalities. Luna you should be kind specially with that beautiful name.
Hadn't had subway in a couple of years. Received coupons in the mail that enticed me to visit my local store. I forgot how good their sandwiches are. Very fresh and tasty. Will be back!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
