Starbucks Restaurant,Store,Fast food,Cafe,Bar in Grapevine

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#167 Van 272 in Grapevine
7.1
125 Beoordeling
Sfeer
7.1/10
Voedsel
7.1/10
Interieur
7.1/10
Prijzen
7.1/10
Dienst
7.1/10
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Prijs & Keuken
$$ International
Restauranttype
Restaurant, Store, Fast food, Cafe, Bar
Over
Starbucks is pretty near SEA LIFE Grapevine. Great latte gets positive reviews. The success of Starbucks wouldn't be possible without the hospitable staff. Prompt service is something that visitors note in their reviews. From the guests' point of view, the atmosphere is exotic. Google gives it 4.1 so you can select this place to spend a good time here.
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125 recensies
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The employees are always so kind to me when I order! I’ve had no issues and my drinks always come out perfectly- sometimes they will even recommend items for me to try that have failed to disappoint. Even on busier days, I appreciate how hard they work to get orders out as quickly as possible, yet still making them perfectly! Great job to all those who work there Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5
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Matt H
Bron: google
2
5 months ago
We usually come here and have issues once every few times. However this time we ordered 2 regular hot coffees. When we took the lid off, the coffee looked like swamp water, even thats an understatement. We thought looks could be deceiving so we ended up walking off and took a sip when it wasn't as hot. This coffee was so bad I'm genuinely curious on what they put in there. It was so bad it could wake up a dead man from one sip and thats an understatement. After this horrible experience we thought we could go back and get a refund / new coffees. However to our surprise, he said he couldn't do anything about it because we walked off after we got the coffees. He did not want to offer a refund or remake the drinks. The service was almost as bad as the coffee. Don't spend your money on over priced horrible coffee here. Food: 1 Service: 1 Atmosphere: 1
Starbacks should put a big sign to show how to collect online orders here, she called my name and I took my order, and than she said next time let us know before I pick in a very bad attitude. Food: 4 Service: 1 Atmosphere: 1
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Ana Saenz
Bron: google
4
5 months ago
Worst experience I’ve ever had. Katelyn is an incompetent and extremely rude young lady. I ordered a Brown sugar oat milk shaken espresso without ice, extra shot of espresso & top the cup with oat milk. Before I could finish telling her my order she rudely interrupted me at “without ice” and said “we can’t do that”. I explain to her that they could still use the ice in the shaker, but just didn’t want more ice added to the drink. She continued to interrupt me and said she couldn’t do it and that she was the barista there today. After like 5 attempts to explain to Katelyn how I wanted my drink I gave up and let her order whatever she wanted me to have. When the guy (I didn’t get his name) that made my drink ask out I wanted it he said “no worries I got you” making it seem very easy. Katelyn walked over to him and whisper something to him and laughed away. I get this same exact drink just about every day at a different Starbucks location, and they never have any issues. Price per person $1–10 Food: 5 Service: 1 Atmosphere: 5
This is a decent coffee stand inside a large mall with cafe tables spread around. There’s usually a place To sit available. The staff here are friendly and usually know what they’re doing. One time they were confused by my order and weren’t set up to create that current promo beverage. However, the most recent time I went they had no trouble at all. They were quick and the drink was really delicious. There are no bathrooms nearby. You have to backtrack to the mall food court. It’s easily accessible for all and very accommodating of allergies. Service Dine in Meal type Other Price per person $1–10
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Nirav Rawal
Bron: google
2
6 months ago
Had the worst experience here. Ordered standing in the line for 20 mins, paid for the order and our order was never placed. Justin the manager was just showing attitude as of it was our mistake. He kept talking about the mobile order when I kept telling him I ordered while in the line. Rather talking to the person who took my order he just kept arguing. Horrible customer service experience from a manager. Will never order at this store again. Starbucks is popular for its coffee and customer service, however this was opposite of all. I wish I could give them less than a star. Service: 1 Atmosphere: 1
It’s one barista here who is very adamant about being very stingy. I ordered my go-to drink with a 1/2 inch of oat milk in a grande cup. The beverage looked as if it was only espresso. When I asked him for a very little bit more the barista was insisting on not doing it. To avoid feeding into his attitude I just requested a refund instead. What a shame to waste an entire beverage because of not wanting to add a smidge more oat milk. Service: 1
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K Verb
Bron: google
10
3 years ago
I never praise a business when it is not due. This Starbuck's has got some very bad reviews in the past. They are not that store anymore. This was one of the best and friendliest service of any store or cafe I have ever been in. And not just me. I noticed them performing wonderfully with every customer and with each other.
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Momin Khan
Bron: google
2
3 months ago
Not serving dark roast, a person actually takes the time of day to come to one of these places only to find out that they don't serve the coffee that pretty much every Starbucks serves .... 👎🏽 Service Take out Meal type Breakfast Food: 1 Service: 1
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poppie hippie
Bron: google
2
7 months ago
I hate that these poor people have only two people working here at all times. They burnt my croissant badly and my drink wasn’t even made correctly and wasn’t even filled up. Do better get more staffing and better people with better customer service the lady who made my drink wasn’t very friendly at all looked like she hated her life. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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