Shake Shack Encore Boston Harbor Fast food in Everett

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Recensies
#40 Van 79 in Everett
7.9
110 Beoordeling
Sfeer
7.9/10
Voedsel
7.9/10
Interieur
7.9/10
Prijzen
7.9/10
Dienst
7.9/10
Meer details
Prijs & Keuken
$$ Fast Food, Hamburger, American
Restauranttype
Fast food
Recensies
110 recensies
Beoordeling
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Datum
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avatar
nancy mc
Bron: google
4
4 months ago
First time ever at Shake Shack. When ordering I was reminded by the clerk punching in my order that a "tip" would be coming up on the screen...and I was under no obligation to put in one. Well thanks for mentioning it and thinking I cant read. The people slaving behind you actually moving & making my food should get it, or myself for having to go get it, and serve it to my table. She was nice when she said it though. Does anyone realize tips are for people who are wait staff who are paid UNDER minimum wage and depend on tips??? Or someone who goes above & beyond their job? Not regular waged servers who put in your order at fast food joints? The burger was just ok. The fries were like crinkle cuts from my freezer and my shake had waaaay too much chocolate syrup in it. I couldnt even drink it. Not impressed. Food: 2 Service: 2 Atmosphere: 4
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Aubrey Chen
Bron: google
2
2 months ago
I had never left any bad reviews. But this experience was awful cause we bought three beers and ordered to go. This white girl doesn’t give a lid for our three beers. And We need lids to prevent spills. Before these staff were very friendly to me, they even offered to put a lid on my beer. But this time, really rude and yelled at us, saying we never provided any lid for beer! Attention this girl!! Bad service! Service Take out Meal type Dinner Price per person $20–30 Food: 4 Service: 1 Atmosphere: 3
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Cool Jojo
Bron: google
2
2 months ago
There is a white waitress here who has a really bad attitude. It doesn't look like she even has a high school diploma. I ordered a beer and asked for a lid to prevent spills. She rejected me with a very bad attitude. I provided the ID and all the proof she wanted. I don't understand why this burger restaurant hires such employees? What is the reason for hiring such bad attitude staff in a casino like this? I don't like writing reviews, but I want everyone to know that this restaurant has a terrible white female waiter. Those who have been here will know who I am talking about. Service Take out Meal type Dinner Food: 2 Service: 1 Atmosphere: 3
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Bryan Erickson
Bron: google
4
6 months ago
Burgers were good, but the service was slow and the fries were cold. Food: 3 Service: 2 Atmosphere: 4
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Nick Thompson
Bron: google
2
A month ago
$15 for a small fry and small shake than they upset they didn’t get a $10 tip for taking my order. Which they messed up chilly cheese fry with neither.
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LB
Bron: google
2
6 months ago
What a disappointment! I have eaten at other shake shacks, but this one is gross. The line was insane w 1 register open. The food took forever. The gf bun for extra money was disgusting. My burger wasnt cooked. The chicken sandwich was tiny. The tables were dirty. Never again. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Katelyn Welch
Bron: google
10
4 months ago
Great burgers, cheese fries and milkshakes! Never an issue ordering from this location, friendly staff and quick service! Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Crinkle Cut Box - 12 Servings
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Amy Bailey
Bron: google
4
7 months ago
What a joke. They have no customer service at all. We simply asked if we could have a root beer float turned into a shake and her response was, “We are not allowed to.” Really? The shake shack actually has rules against what you can blend? I know it’s hard to find good help these days, but you should empower your employees to do with a customer is asking for. It’s not like you don’t have a shake machine… Meal type Other Price per person $1–10 Food: 2 Service: 1 Atmosphere: 4
Pleasant employees playing good music and used the customers names with a smile! Saunti and ale were super efficient and lovely to deal with. Gave me extra ketchup with no attitude Service Take out Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Raven M
Bron: google
2
A year ago
I arrived at 11:44. I was rushed by the cashier who was an older gentleman with white hair because the line behind me was getting longer. During my transaction, he voluntarily told me they closed in 6 minutes to make me hurry along. He was very nasty and extremely rude. It was so bad that a friendly guy in line behind me mentioned his behavior to me. I ordered a chicken shak burger. The flavor tasted old. It wasn’t good at all. The crinkle cut fries were the best thing about the entire experience.
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