Store has gone down hill in 2 months faster than the "fast cars" that try and stay in the parking lot. For a place that used to be a great place to be to turn into a place where you're constantly seeing if the lights are on because it is physically darker in the store. I feel bad for the employees, as they aren't the same anymore. Now they're completely different and don't seem like their former selves. The new "can't buy lottery after 10:30 PM" rule isn't right either. They used to be able to sell them to midnight, but that's not at the fault of the employees because why would it have changed now and not years ago? If any employee sees this, know that we know it's not your fault.
I know being a customer who has been coming to this location from an adolescent age doesn't mean what it used to this day and age. However, when has it been okay that your overnight cashiers (specifically this day approximately 5:30 - maybe 5:40am) laugh and egg on some small, fohawk sporting, looking like he sucks dudes off for crack rocks in the back alley, and probably getting free whatever because they're friends or whatever to verbally assault a customer thats actually paying for their merchandise. The moment the child asked me if I wanted to take it outside for standing my ground against his dumb, unnecessary remarks should have been the end, which should have asked him to leave for being aggressive as such. If it didn't stop at me, where would it end? With the wrong one and a murder charge because the next person had enough already and someone couldn't control the situation accordingly? I know no one is perfect, and everything can't be taken care of all the time, but you have what looks like children threatening to fight customers for being told to mind their business.
the business is screaming little Italy.....the Italian pines racing in the streets to 77 little Italy like a Italian street race/rally better move south like mc chickens sonic and the next Walmart
Good place to go in & get gas other than that everything is high in the store rather go inside of Wal Mart which is right behind them to buy a drink & a snack.
Poor customer service from employee and co- manager. I stoped to fill up in the morning before 9am on 4th July. I needed to use restroom and it had band across the front. I peaked my head in to see if I could use the restroom real quick. The employee was standing at the sink doing nothing. I asked if I could use the restroom. Real quick she said no I just got in here. So I went to the manager and asked is it possible to just use the restroom real quick? I. Usually stop every morning on my way to work at a Race track never ran into this issue. The co manager said no she just got in there. I’m in customer service and that’s not a response that any good paying customer should have gotten. Mind you it wasn’t real busy lots of people standing around. But whatever this Race track will not get my future business. I spend lots of money at race track everyday on gas, coffee and snacks.
Nice RaceTrac gas station that is located just off Hwy 287 and not too far from I35 (though recommend going back to 287 if traveling south on I35). Great place to stop south of Dallas. Nice gas pumps and inside convenience store was clean and had a good layout. The bathroom was mostly clean but could’ve been better. Located in a very busy / high traffic area. Traffic light here had long lines when I visited.
Update July 4th Paul has banned me from the store in retaliation to this post. Place is a joke they don’t honor the rewards you pay for either , just use any other gas station in town and Tito be better off. Their gas is higher than all the others any ways.
They also can’t get their self checkouts to accept cash or get their registers to accept any wireless payment.
The manager Paul lets homeless People live in the parking lot, gives them free food allows them to hand in the store all day, let’s the homeless beg from customers meanwhile he will charge his regular patrons over the advertised price, for example I got a cup of water which is advertised as as 39 cents and was told I needed to pay the retail price for a fountain drink. I was once a regular shopper there. I don’t tuck I will be back. Don’t except the self checkouts to take cash, don’t except paper in the gas pumps for receipts, don’t except the trash cans to be empty, don’t except the bathroom to have soap. What you can except is higher prices than advertised, homeless people living in their van parked outback, the fourth picture of the van with the white storage on top is one of the people that live there; hilarious.
It’s no wonder they can’t keep people, the old saying is true people don’t leave jobs they quit managers.
I just signed up as a vip rewards member, I’m sure another local gas station would like my business.
You’ll take notice all recent reviews are 1 Star. All their 5star reviews are years ago.
