RaceTrac Store,Fast food,Bar in Sugar Hill

Eigenaar niet geregistreerd
Recensies
#37 Van 49 in Sugar Hill
3.8
174 Beoordeling
Sfeer
3.8/10
Voedsel
3.8/10
Interieur
3.8/10
Prijzen
3.8/10
Dienst
3.8/10
Meer details
Prijs & Keuken
$$$ Beer bars, Coffee Shop, Fast Food
Restauranttype
Store, Fast food, Bar
Recensies
174 recensies
Beoordeling
Sorteren
Datum
Datum vanaf - Datum tot
Convenient on Peachtree Industrial Boulevard and Highway 20. That’s why people go. I feel like there’s a difference between walking into a QT which is always clean, and sharp, attentive, kind employee’s and a RaceTrac. It’s like the difference between a Chick-fil-A and a Wendy’s or a BK. Don’t know how you fix that. Just has that feel. Yogurt bar usually offline. Unfriendly employees on phones and too busy to help customers check out. Generally.
Walked here when i got a flat tire and bought a flat repair can product. When i bought the product i asked the cashier ringing me up if the product didn’t function correctly if i could return it, he assured me i could. Upon using the product with no luck i returned to the store to return it when i was informed the cashier gave me inaccurate information and should've asked a manager before saying yes. Keith misinformed me which made me waste $20 on a product. I drove my car on the flat to race trac where Darrell helped me get the air pump machine working as it was stuck on the vacuum setting. Darrell was very helpful on what he could do, which can not be said for Keith who conveniently got off when i entered the store to return the product which was less than 10-15 minutes. Employees should not give incorrect information and if they do then i believe it should be honored. Thanks to Darrell for the assistance and apologizing on his part.
avatar
Lynsea Long
Bron: google
2
A month ago
not my first terrible experience here, but it’s the final trip to warrant an honest review. just went to get their FroYo as that i had a wisdom tooth extraction today. first, there were 0 cups for it stocked, when trying to ask an associate walking by she raised her hand up and ignored us because she was on the phone with her headphones in. completely ignored anyone to speak to her. waiting in line, they had one self checkout machine on and running so we all had to wait and use it since nobody wanted to get off their phones. store was gross and food thrown every where around the rollers, bathrooms not stocked or kept up with. i saw at least 5 associates just walking around not caring about anything going on. and yes, if you’re going to close every night in the middle of the night, just change the effing hours on the door and online. don’t advertise as 24/7. good thing i have to pass here and 2 QT’s to get to my daily job where i have never had a problem at either of those places. no long will be stopping at this race trac. yall be safe!
Unfriendly & demeaning over $2.50! 😳 Tire air hose was leaking, went inside to ask for my $2.50 back. The young lady was so rude and said “why did you pay $2.50 when it’s $1?”. I proceeded to explain that the machine outside charges $2 for coins and $2.50 for card. She gave me $2.50 and in a demeaning tone, said “next time come inside to get free air”. There’s no sign saying it’s free. I left a note on the machine for other customers because I’m sure none of the 5 employees are going to come out into the 15 degree weather to do so.
avatar
Katherine Vega
Bron: google
2
6 months ago
Says open 24 hours and went in there was nothing available to buy and restrooms were closed. One staff member guy was cool. The female manager on the night of 8/12/23 was rude to my husband and said it’s 12 we can’t sell anything. ??? You are advertising 24:7. Never going there again.
avatar
K Evans
Bron: google
2
7 months ago
Went 6 miles out of the way to go to this gas station on 8/2 close to midnight. The clerk wouldn’t even look up to acknowledge me knocking on the door, so I called. She claimed they were closed but the hours say 24 hours. So annoying. Quick trip was open…
avatar
Marc Gibbons
Bron: google
2
2 years ago
The last several times I have come to this location they have said they are currently closed. Meanwhile I see several staff standing behind the counter. If you want to limit services because of limited staff that's understandable. But to be completely closed inside all the time is terrible service. In the 5 minutes of sitting here writing this review I have seen 15 people walk up to the door only to be turned around by the sign. They are losing a ton of money. Bad job "management". I love all the other Racetrac locations around but this one gets a 1 star for sure.
avatar
Sadie
Bron: google
2
2 months ago
Doors locked a little after midnight- and the worker didn’t even look up at the crowd of people at the door. Definitely not 24 hours.
avatar
David
Bron: google
2
A week ago
The card readers are defective on the gas pumps and they do not accept fleet fuel cards.
avatar
Dwight Cooper
Bron: google
2
10 months ago
(Terrible service and professionalism/management ) I thought this gas station was 24/7 but I guess the employees make the time. I think the owner should hire me cause with the employees now, more money is lost when they can hire true employees that make the profit needed to stay open. Before you know it this might be an expanded QT then just a race track with lazy management. I’ll take a good management position for the right price, just saying. Lol didn’t know when I called that I had tile 1:30am till they close?? Any kind of explanation race track owner?
become-owner-bg
Hoort dit bij jou?