Pizza Hut Takeaway,Pizzeria in New Roads

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Recensies
#23 Van 45 in New Roads
5.3
76 Beoordeling
Sfeer
5.3/10
Voedsel
5.3/10
Interieur
5.3/10
Prijzen
5.3/10
Dienst
5.3/10
Meer details
Prijs & Keuken
$$$ Pizza
Restauranttype
Takeaway, Pizzeria
Over
Many guests note that you can have perfectly cooked pizza here. Food delivery is a big benefit of this pizzeria. The good staff works hard, stays positive and makes this place wonderful. Service at Pizza Hut is something one can call spectacular. But a number of clients who use Google didn't give this place a high rating.
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76 recensies
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Andrea Harlaux
Bron: google
2
3 months ago
This place needs to close! My husband went in and ordered a pizza because once again online ordering was not available. Got home and got settled. The pizza had marinara sauce versus the garlic Parmesan sauce he asked for. We tried several times to contact them. The first time somebody picked up the phone and hung it up. The next three times I called, somebody finally answered and placed me on hold to never come back. I tried calling a few more times to not get an answer. I don’t live close to this establishment. I will try and go tomorrow. Food: 1 Service: 1 Atmosphere: 1
I mean seriously reconsider if you are using debit here. My order was 15.32 and they charged me 18.38 twice then 15.32 the next day. The 18.38x2 was schemed because it didn’t show up on their report. Therefore they couldn’t return it to me but it’s showing on my bank account. I noticed the evening I was in there and was promised a refund that I never got. Went talk to the rep twice she said be patient. I called the hotline they promised a call between 1-3 business days that I never got. Called my bank after I seen locals complain about the same thing. My bank said ph have to initiate the refund. Finally got a call from a cell phone after going to the BBB. A lady said she is the gm and tending to my request and this is between me and the bank. Needless to say an apology was given and she understood and acknowledged their errors and declined every penny of my refund, a store credit and all that. DONT USE YOUR CREDIT CARDS HERE!! Food: 3 Service: 1 Atmosphere: 2
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Faith mcfadden
Bron: google
2
5 months ago
I ordered a pizza and cheese sticks online and paid on the app tonight. When I got there, I was told that they were out of cheese sticks and that I could not be refunded for them so she told me I could get a drink instead (obviously not equal to the price of the cheese sticks). To make matters worse, the worker was talking on a phone call through her AirPods the entire time. Not happy with my visit at all.
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Joseph Storm
Bron: google
2
5 years ago
Ordered a pizza, cheese sticks and drink back in July. Order was delivered without the drink. When I asked the delivery driver where the drink was he replied…oh yeah, it does doesn’t it. Decided to get credit to my account, but never received it. Took on good faith and ordered today. 1 pizza...called to see if my pizza was on its way almost 1.5 hours after order placed. They answered and they never started the order. Said they lost the ticket. My pepperoni lovers pizza is only half and half cheese.
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Kevin Moreno
Bron: google
2
6 months ago
Ordered a pizza for delivery never got it delivered and they won’t answer the phone who ever the manager is needs to find better workers
Mind you last week, I called to ask to make sure that they were open, because sometimes they aren't and was hung up on, but that's neither here nor there. I ordered my pizza and clicked the button for curbside delivery because my ankle was broken. I waited 45 mins to make sure that my pizza would be ready when I arrived. I clicked on the button stating that I had arrived, while turning into the parking lot. I parked directly in front of the store, so that I could see everything that was going on. There was 1 female who was actually working and I could see group of, maybe 4 people standing in the back of the store. 15 mins pass, so I call, no one answers. By now, 4 customers have come and gone, I am still waiting. 10 mins later I call again. The girl who was, really the only person that I actually saw working (the counter and making pizzas) answers the phone. I tell her that my ankle was broken and I had chosen curbside delivery. She says that someone would be right out with my order. By then, a van parks next to me and a girl goes in. She orders, and maybe 15 mins later she comes out. I waved at her and the driver of the van. I tell them that my ankle was broken, give the girl my name and order information, and ask her to go in and pick up my family's dinner...she does. I feel that if I would not have ask someone else to walk in to get my pizza, I would have not gotten it when I did. Please DO BETTER!! I could have gone anywhere else to get my food, but I chose your establishment. Please give your customers the same treatment that you would want!!
I order from here all the time and it seems to get progressively worse. I think after the last visit, it will be just that. I order via online and it never really gets messed up. This time, I ordered the same as always. App says 15min so I set a timer for 20 and drive is 5. I get there and the staff blatantly ignore me as I stand at the front counter and greet them. I pay for the pizza and am not handed a pizza nor told how long it will take. Other people come in and out and order, wait, and get their food. While I’m stuck waiting for an extra 30mins for a pizza I already paid for. Turns out it was in the hotbox the whole time and they decided to check before they closed so that they wouldn’t have to make another. Good job!
The man at the counter didn't seem to know what a Hawaiian pizza was, couldn't seem to understand what I was saying. Gave me a pan when I asked for a deep dish pizza. While waiting for my pizza I saw him and another coworker talk about how someone was still on hold and one of them promptly hung up and them and laughed about it. Save yourself some trouble and don't go here.
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Sandy Green
Bron: google
2
3 months ago
The pizza was terrible,It tasted stall, especially the next day. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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D M
Bron: google
2
3 months ago
Worst experience. Rude employee. Wrong order Food: 1 Service: 1 Atmosphere: 1
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