Papa Murphy's, a take-and-bake pizza chain, offers a unique concept in the pizza industry. The customer selects the desired toppings, and the pizza is prepared in-store but taken home for baking. This review will evaluate various aspects of Papa Murphy's, including the quality of ingredients, customer service, pricing, and overall experience.
**Quality of Ingredients:**
Papa Murphy's prides itself on using fresh and high-quality ingredients. The vegetables, meats, and cheeses appear to be of decent quality, and the dough is made in-house daily. However, the ultimate taste depends on the customer's baking skills, as the pizza is not pre-cooked. The ingredient variety caters to diverse preferences, allowing customers to customize their pizzas according to taste.
**Customer Service:**
The staff at Papa Murphy's is generally attentive and helpful. They assist customers in choosing toppings and provide clear instructions for baking at home. However, the effectiveness of service can vary depending on the location. Some may find the service more personalized and engaging, while others might experience a more routine interaction.
**Pricing:**
Papa Murphy's pricing structure is reasonable, reflecting the concept of take-and-bake. The cost is generally lower than that of traditional delivery or dine-in pizza establishments. This appeals to budget-conscious consumers who prioritize value for money. Additionally, frequent promotions and discounts contribute to making the pizzas even more affordable.
**Menu Variety:**
The menu at Papa Murphy's is extensive, offering a range of pizzas, salads, and desserts. The ability to create custom pizzas allows for a personalized experience. However, the variety might be overwhelming for some, and first-time visitors may find it challenging to navigate the plethora of options.
**Baking Experience:**
The unique aspect of taking the pizza home to bake adds an interactive element to the dining experience. While this feature empowers customers to enjoy a freshly baked pizza, it also requires a degree of effort and time. Some may appreciate the hands-on approach, while others might prefer the convenience of having a ready-to-eat pizza delivered.
**Overall Experience:**
Papa Murphy's provides a distinctive pizza experience that caters to a specific niche. The quality of the pizza largely depends on the customer's baking skills, which adds an interesting twist to the traditional pizza consumption process. The affordability, variety, and customization options make it an attractive choice for those seeking a budget-friendly and personalized pizza experience.
In conclusion, Papa Murphy's innovative take-and-bake concept offers a fresh perspective on enjoying pizza. While the overall experience may not suit everyone's preferences, it provides a viable alternative for those looking for customizable, affordable, and freshly baked pizza at home.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Xlny Giant Pepperoni & Ground Sausage
Love getting pizza here. They are quick and helpful. We really enjoy getting the seasonal pizza like the Jack-o-lantern pizza and the heart shaped pizza. They do classics like cheese, pepperoni, and Hawaiian. The desserts, like the s'mores bar and cinnamon wheel are good too. I was really surprised by the cheeseburger pizza; it was much better than I expected it to be.
Not too pleased with this location. Ordered 2 family size stuffed pizzas, get there to pick them up....only 1 was stuffed. I asked the girl n she just looked at me and said "Yeah those r both stuffed??" Clearly only 1 was stuffed, if I wasn't in a rush to get home and quite a few people in front of me and behind me, I would have asked them to fix it. Get in my car on the way home n notice I did get charged for 2 stuffed pizzas.
Service
Take out
Meal type
Dinner
Price per person
$30–50
Monday night September 18th. I walk in 20 - 30 minutes after I place my order. I hear laughing in the back. No one was aware about the 3-4 online tickets in the receipt machine. "What order?" "Oh!! These orders!!!" Just amateur hour over here. I am a bit frustrated since I now have to wait even longer for my food.
I am posting this review in hopes that the service improves. Just a bit disappointed. I have hangry kids at home and need to get them fed.
Maybe it'll be better next time.
Service
Take out
Meal type
Dinner
Food: 3
Service: 1
I went for the very first time today. My first impression was a good one! I didn't call ahead or place an online order. I just showed up a bit before 4:30, and I didn't have to wait longer than a couple minutes for my order to be prepared. The pizza tasted great (as did the s'mores bars!) and the whole process was so smooth and easy. The kids loved the jack-o'-lantern design, too!
What does anyone want in a restaurant? They want it quick, easy, tasty, and affordable. Papa Murphy’s checks all those boxes. I was in and out in less than a minute with two pizzas.
I got the Mediterranean chicken herb. Fantastic!
I'll admit, usually my experience hasn't been that great at Papa Murphy's. Usually it is the wait time, and the fact that it isn't that friendly of an environment. But, this was the first time I have been to this location and the workers were awesome! I know not everyone wants to have people talk with them, but I am a people person, and it was a blast talking with them while they made my pizza! Wish I would have grabbed their names, so that I could give credit, but they were awesome.
And I loved my Cowboy Pizza! If only I would have had more time, I would have cooked it on the Traeger and it would have elevated it to another level!
The worst experience ever!!! Took 10-15 minutes just to order 2 simple pizza Tuesday specials inside the store even though there were 2 customers at that time only! 3 kids employees were not trained properly (they had poor customer skills and pathetic attitude too!) They tried to overcharge me as well!! Poor customer service overall. One of the employees was trying to flirt with my young son which made us both so uncomfortable! The store was dirty with food laying everywhere on the counters and floor!! It took an additional 10-15 minutes just to make 2 pizzas. We left so disappointed and dissatisfied and grossed out!!!! What happened to the manager lately?
