McDonald's Restaurant,Fast food in Champaign

Name: McDonald's
Address: 2909 W Kirby Ave, Champaign, United States
Telephone: 12173593856
Rating: 2.0

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McDonald's

Recensies

#195 Van 215 in Champaign

10 Beoordeling

Sfeer

4/10

Voedsel

4/10

Interieur

4/10

Prijzen

4/10

Dienst

4/10

Meer details

Prijs

$$$

Restauranttype

Restaurant, Fast food

Kenmerken

Informatie

+12173593856

2909 W Kirby Ave, Champaign, United States

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Website McDonald's

Over

A lot of people say that waiters serve perfectly cooked cheeseburgers here. Guests may eat tasty ice cream at this fast food. According to the reviewers' opinions, waiters offer delicious coffee or great tea. The friendly staff meets you at McDonald's all year round. Many reviewers find that the service is spectacular. The this place atmosphere can seem disgusting to some visitors. Clients rate this spot below average on Google.

Beoordeling

Uitstekend

Erg goed

Gemiddeld

Arm

Vreselijk

Sorteren

Nieuwste

Oudste

Oplopende beoordeling

Aflopende beoordeling

Datum

Datum vanaf - Datum tot

Liz Phillips

Bron:

A week ago

Filet-of-fish did not taste good. It was smaller than the bun with a 1/2 slice of cheese. Dining room (kids playroom) was very cold. I very rarely go to McD's; won't be returning any time soon. Service Dine in Meal type Lunch Price per person $1–10 Food: 1 Service: 3 Atmosphere: 2

Jenna Langendorf

A month ago

If I am getting mcdonalds, I will go out of my way to go to this one. The staff clearly works well as a cohesive team and my order is never wrong and the food is always fresh and warm. The staff decorates the inside for the season and it is always very clean. Patrice especially is always very pleasant to see in the mornings! I cannot say enough good things about this location. Food: 5 Service: 5 Atmosphere: 5

송진섭

There must be a children-hater here. Whenever they have children in the indoor play place, they keep this space too hot or too cold as if they want to ward off the children coming. I dont like here. Food: 3 Service: 1 Atmosphere: 1

Kim Theis

5 months ago

Best McDonald's in C-U area is on Kirby and Duncan in Champaign. Customer service is superior to any other McDonald's in the area. I have never had a bad experience at this location. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Fries

Gambit

A year ago

Girl at the counter was nice, but it took 15 minutes after I ordered for them to make my iced coffee. 15 minutes for ONE iced coffee. And there weren't even a bunch of orders ahead of me.... The only reason I even got the coffee after 15 minutes was because I went up to the counter and told them I was still waiting...

Kenayah Ngunga

Rly slow and sometimes you don’t get the amount of food you ordered Food: 1 Service: 1 Atmosphere: 2

George Gasyna

3 months ago

Terrible staff, distracted and/or rude. Don’t expect your order to be done correctly — or at all. This is not a one-off experience. Service Take out Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes French Fries

Mindy Brockman

DO NOT GO TO THIS LOCATION DURING DINNER HOURS! After work, I placed an order for mobile pick-up with my 2 daughters. I arrived at 4:45PM and at 5:20 my food still did not come out. I’m a very patient person and I understand that staffing shortages do exist. However, I went inside and noticed 5 other customers who had been waiting for over an hour for each of their orders. I also noticed that they were fully staffed but not a single employee was engaging not one single customer, not asking anyone what order they were waiting for, not apologizing for the delay, etc. Every customer that tried to get the attention of an employee would roll their eyes and purposely ignore them. One employee was on her cell phone by the fries and another was crushing a cup for fun with his hands. It was the worst customer service at a food establishment I have witnessed. I’ve been going to this McDonalds for over 15 years, and it has been going downhill for a long time. I waited patiently in the lobby along with everyone else until it was my turn. I just politely stated I had waited for over 35 minutes in pick-up for food and after waiting in the lobby for 20 minutes, I just wanted a refund at this point. Since I paid with the order through my phone and not a physical card, the manager did not know how to refund the money. So, I drove 15 minutes home to get my card and drove 15 minutes back for her to refund my order. When I got back the same people who were previously waiting for food were still waiting. After a brief wait, I was able to get my money refunded on my card. I left there in disbelief at the disregard and rudeness for patiently waiting customers, some with little children who shouldn’t have to wait 45 minutes to an hour for happy meals. To the lady who waited in line for 20 minutes to order just to be told they weren’t accepting cash. I’m sorry you were treated so rudely. This location needs to do better and get management who can assemble a great team like they have on morning shift! There is simply no presence of anyone in charge and definitely not anyone to guide their team on customer service skills. Service Take out Meal type Dinner Price per person $10–20

Ted Myhre

Like many businesses, this McDonalds has scaled back the number of employees per shift. It has a direct result in the customer service, wait times, cleanliness, and order accuracy. Seeing a small line, I ordered via the self-serve kiosk. I wasn't able to customize my meal by adding a slice of cheese. Surprisingly I received my meal before I could request my customization verbally. The manager was helpful but couldn't take cash for the addition because the cashier's terminal screen was wonky and she was sending people to the credit card-only kiosks. A woman who only had cash was waiting for the terminal to reboot. Twenty minutes later, the woman was still waiting at the front counter when I finished my meal and she had just starting giving her order. Service Dine in Meal type Breakfast Price per person $1–10 Food: 3 Service: 3 Atmosphere: 3

Joel B

Thank you to the girl with chickenpox who helped me. I think she is also going blind. She claims her screens are working. I suggested she looked. She did and still claimed they were operational. See photo.