KFC Capricorn Park Takeaway,Restaurant,Fast food in Cape Town Central

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#85 Van 94 in Cape Town Central
6.5
516 Beoordeling
Sfeer
6.5/10
Voedsel
6.5/10
Interieur
6.5/10
Prijzen
6.5/10
Dienst
6.5/10
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Prijs
$$
Restauranttype
Takeaway, Restaurant, Fast food
Over
Clients don't like chicken at this restaurant. Unfortunately, the staff is rude as many visitors mention. Service at KFC is something one can call enjoyable. The spectacular atmosphere will be exactly just what you need after a long working week. But google users rated this place and it didn't earn a high rating.
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516 recensies
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Duncan Alfreds
Bron: google
4
10 months ago
It seems I’ve written a review on this KFC before, but nevertheless, let this be an update. The wait was too long for fast food: This despite the ordering consoles (only one was operational) and there seems to be a practice that the orders display that they are ready before they are actually ready. There is no more popular chain than KFC, and this brings with it large expectations of quality, speed and service. This KFC delivered only on food quality. It falls short of other KFC outlets in terms of service too in that the customer engagement was minimal. This may be as a result of the large crowd, but one could argue that management should take effective measures to cater for that. The store was clean and there are bathrooms on site. Service Take out Meal type Dinner Price per person R 50–100
Although the staff is very friendly and can brighten up your twilight, I felt like the drive through was more like a wait through. It took 20 min to get to the ordering window and there was not a lot of cars in front of me. That’s the longest I’ve ever waited in a drive through. I’d suggest maybe they speed up ordering or prepping and then push the car(s) in front ahead of the collection window so that the ones behind don’t feel they are waiting for long. That’s what the KFC in Milnerton does it and I love it because it works. I should actually give them the review they deserve. I’ll visit here again to update this review. All the best x Ev
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Wickus
Bron: google
2
A month ago
Because it is situated close to where we stay we normally go to KFC Capricon. I must say they won't see me soon and i am not the only one. Hereby the reason for what i see as Poor Service: 1) Why do you call it a drive through.....The ladies that at the till cant speak proper English repeating the order upto 3 times so this creates the que to stand. Once order is paid they tell you 5-7 minutes waiting time for your order. 2) (5-7 Minutes) becomes 15-20 minutes when the food arrives chips looks like it was in the sun and its cold. 3) Limited parking due to the fact that the parking is taken up by uber drivers laying in their cars on their phones so where must i park????? 4) Security - Many times there are beggars that will stand by the till windows begging and i saw one grab a cool drink out of a guys hand while in the que so one feel unsafe ...the security they have is very bad. And lastly quality of the food is far from satisfactory...chicken either old, or very oily, zinger wings taste like normal wings, boxmaster hashbrown looks like it was taken and dipped in oil. Seriously guys this is bad don't even ask if it has been reported to the manager because both lack management skills and customer service knowledge......... Service Take out Meal type Dinner Price per person R 300–350 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Oreo
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Andre Adams
Bron: google
2
3 months ago
The service was very poor and they can't even get a simple order right....no garnish on the one burger ended up no garnish on all three burgers...what a waste of time and money while the quality and quantity of there products is dropping drastically. I definitely won't buy there nor recommend anyone to buy there.KFC is becoming an "I don't care facility" Food: 1 Service: 1 Atmosphere: 1
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Will C. Ross
Bron: google
10
5 years ago
Ordered Streetwise Twos and 3 Buckets for our grade 4 classes because of our class parties. Toufeeqah (hope the spelling is correct) was helpful. So too Erifaan and the rest of the staff who did a great job assisting me (as well as the guy who helped me carry the things to the car). Thanks a lot to all of you. We will definitely be back.
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Andre Bridger
Bron: google
2
A month ago
Arrived at 7.30pm on a Friday night and was told that they don't have any cooked chicken pieces. Waiting time was 30min. I mean really! This was not the first time either. They won't see me again. Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 2
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Jade
Bron: google
10
A month ago
We use the drive-thru, it moves quickly, their chicken always tastes freshly cooked. Food: 5 Service: 5
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Olivia Jeftha
Bron: google
2
9 months ago
Kfc Capricorn are always messing up their order whether you order on Uber eats, KFC online or Mr delivery they just a complete mess around. I am still waiting for my refund on a payment that went off that they banked and the order never went through...sent proof of the payment and nothing was refunded. Now on Mr d they advertise buy 1 get 1 free zinger or colonel burger but they only send 1 burger of each. The manager says it's a problem in the app my thing is KFC is advertising buy 1 get 1 free but they don't supply or make good on their ads. I bought 1 buy 1 get 1 free zinger burger and 1 buy 1 get 1 free colonel burger supposed to get 4 burgers only got 2. No more KFC Capricorn for me thanks. Service Delivery Meal type Dinner Price per person R 200–250 Food: 1 Service: 1 Atmosphere: 1
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harry damons
Bron: google
2
6 months ago
I placed an order via the self help and card machine instore. I waited 20mins for my 2 x streetwise 2's. Made me late for my 2 sons appointments Service Take out Meal type Lunch Price per person R 50–100 Food: 4 Service: 1 Atmosphere: 1
Dont have half their menu and wait 15mins to get told they dont have what you ordered Food: 1 Service: 1 Atmosphere: 1
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