Visited this Kauai today for the 1st time ever, and what a lovely experience. The staff is friendly, and the shop is nice for catching up on some work and having a healthy lunch or something to drink.
Service
Take out
Food: 5
Service: 5
Atmosphere: 5
Kauai has always been our first choice for healthy meals. Visiting Kauai in Paddocks has is an excellent experience. Service is at hand, the staff very friendly and helpful. The outlet was spotless and food tasteful. The staff of Kauai in Paddocks deserve a 5/5 in every aspect Well done. Keep up the good service
Service
Dine in
Meal type
Lunch
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
The food is good with a reasonable selection of vegan options.
However, today we placed our order and our drinks were delivered promptly.
After 30 minutes still no food had arrived. I went to the counter to check. They checked with the kitchen and informed me that the "order didn't come up on the screen in the kitchen"!?
After asking if we could be refunded for the food, they got our food to us in a couple of minutes, apologised profusely and gave us complementary drinks. So my service score of 3 is the average of the bad and good service.
As for the atmosphere, they are in a mall so not much more to be said there.
Service
Dine in
Meal type
Lunch
Price per person
R 100–150
Food: 5
Service: 2
Atmosphere: 2
I came into this store to be quick and it was, service was quick and they made my order in no time. Peanut Butter Bomb was good, the straw isn’t strong enough though. Had a Butternut & Lentil soup didn’t realize there is roasted cauliflower so almost took it back thought it was the wrong soup, was ok but not as tasty as the one Kauai use to make and didn’t have cauliflower in it, think it needs a little salt too. I also ordered a Caesar salad and this was great, nice portion. Quick service, I’ll stop again as long as it’s always this quick.
Service
Take out
Meal type
Lunch
Price per person
R 150–200
The worst experience ever, the smoothie tasted like milk and water, the princess wrap was bad, the wrap was dipped in some horrible old oil. Overall the experience was so bad I left the food there. Terrible experience
Service
Dine in
Meal type
Lunch
Price per person
R 200–250
Food: 1
Service: 3
Atmosphere: 1
Firstly, thank you Kauai management for listening to your customers. I wrote in to your customer care in Jan 2021 to suggest the Paddocks as a new store location. I was so happy to hear that they opened a new store in 2022.
The team at the store are amazing people. They are so kind, friendly and helpful. The front of house experience is excellent and the kitchen is buzzing with a positive vibe - well done Natasha, Zacks, Anelisa, Akhona, Aphesh, Zizipho, Emelia & Patricia for bringing life to this store. Special shout out to Zacks - he prepares the smoothies. It's always tasty and consistent with flavour. This is definitely my favourite Kauai store to visit.
All the best for the business year ahead and wishing you many more happy customers!
Edit: added the names of all the staff members and a team photo. God bless you beautiful people.
Service
Take out
Meal type
Other
Price per person
R 100–150
I didnt realize there was an outlet at Paddocks, I had a smoothy voucher that would expire and since holidays are just so busy to get to my normal gym kauai venue (my second office) so I had to google to find a nearer venue just 2km from my current destination with fast service and a clean shop, excellent peanut butter smoothy and muffins
Service
Dine in
Meal type
Brunch
Price per person
R 1–50
Food: 5
Service: 5
Atmosphere: 5
I've been to a few Kauai's, this one has the best peanut butter bliss.
Service
Dine in
Meal type
Other
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 4
By far our favourite Kauai, we have been to them all :-) The food is always super fresh and well prepared. Friendly and fast service. It's always clean and tidy.
Service
Dine in
Meal type
Breakfast
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
Would highly NOT recommend this kauai. Firstly I called to order because I was in a hurry they answered and put me on hold for almost 10 min. When I arrived at the Kauai and ordered two peanut butter bomb smoothies without banana I received two peanut butter berry smoothies with banana. I was in a hurry and didn’t have time to wait for then to correct the order. I’m a loyal Kauai customer and this service is absolutely shocking!!
Service
Take out
Meal type
Other
Price per person
R 100–150
