Make sure you tip! So I received my lunch at my place of work today and I got more than just my meal. Apparently, it is required to tip the delivery driver (employee of Jimmy Johns) to have your food delivered in a civil manner. It does not seem as if the delivery charge covers good quality service. It was my understanding that drivers were no longer paid a pittance for their service and no longer rely on tips to live. I was wrong and I apparently wronged the Jimmy John’s delivery driver.
The young woman who brought in my food was not going to let my lack of tip remain unknown. The first words out of her mouth were laced with contempt as she intended to shame me in front of my co-workers. She made it known, in the front lobby where clients could also overhear, that I did not tip and she wanted me to come on down to sign for my meal so she can confront me over this required tip. When I responded to my co-worker I was currently on a phone call and unable to sign at the time, the outspoken driver decided to lay on the contempt even more in front of my co-workers and clients. Luckily her pathetic attempt to shame me in front of staff was laughable at best. However, it did upset me enough to contact the manager.
I have a feeling this quality employee is not going to face any disciplinary action for the way she conducted herself in my office. At the end of the day, we all have our own opinion. I don’t feel like a tip is required for someone doing their job by delivering my food for their place of business. Maybe I need to rethink my position, but today I walk away with a bad taste in my mouth. No recourse was offered, which makes me believe the manager believes a person working as a delivery driver at Jimmy John’s is entitled to a tip while doing their job. At least I get to choose where I spend my money in the future.
Service
Delivery
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1
Multiple incorrect orders, many missing items. It seems the team is too focused on speed and not enough on accuracy, I had a sandwich with ingredients added on that weren't even originally supposed to be on it, and not just a little, I'm talking an entire salad worth of lettuce on a sandwich that doesn't even come with lettuce in the first place! Will not be ordering from this store again
Service
Delivery
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Great food and super polite workers especially Tatyana, she helped me and my friend decide on what to eat. It was our 1st time eating there. Their manager, some young punk named JOSH was extremely rude to his workers I couldn't believe the way he spoke to them and Infront of customers. So big thumbs up to the whole working crew and a big middle finger to their manager.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
They are pathetic. They complain for having to their jobs and then attempt to shame into tipping. Some people tip after the fact for great service. Because of lousy delivery drivers, they will never get business from us again. P.S. If people want to earn more money, they need a better attitude and perhaps a better job.
Service: 1
Aug 26th. Had an online order in 10 minutes before getting to the drive through. Only had one person in line ahead of us. Took about 10 minutes to respond to us. Another 15 to make the easy sandwich. Worst I've ever seen it here. They're not busy at all.
Service
Take out
Food: 2
Service: 1
Terrible experience!
All 4 sandwiches were wrong.
Manager made us physically open and prove to her that each was wrong!
We did not have time to wait for them to make 4 new sandwiches, and they said the best they could do otherwise was a free bag of chips or a pickle!
No refund, discount, and she was rude about it.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Ordered online and food was ready for pickup and was great like I have come to expect from Jimmy Johns!
Service
Take out
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
I really love Jimmy John's but this one was questionable. They mixed up the time for my online order and my $7 sandwich was squished and almost hollow...it tasted good, just seems pretty empty for the price.
Great Service!!!! They go above and beyond for their customers, very satisfied.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cubano Sandwich
Had never been in before, the server was excellent. Had the chicken Caesar wrap with peppers on his suggestion. It was delicious. And the food was ready before I could pay for it.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
