JB's Sweet Addiction Bakery in Lutz

Name: JB's Sweet Addiction
Address: 17313, Simmons Road, Lutz, United States
Rating: 3.5

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JB's Sweet Addiction

Recensies

#49 Van 81 in Lutz

7.0

53 Beoordeling

Sfeer

7.0/10

Voedsel

7.0/10

Interieur

7.0/10

Prijzen

7.0/10

Dienst

7.0/10

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Prijs & Keuken

$ Bakery

Restauranttype

Bakery

Kenmerken

Accepts Credit Cards

Delivery

Digital Payments

Informatie

17313, Simmons Road, Lutz, United States

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Website JB's Sweet Addiction

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Kavita San Martin

Bron:

A year ago

JB is hands down one of the kindest people I have ever worked with! She went above and beyond for my son’s birthday party. He wanted a “Mater cake” and boy, did she deliver! The cake and cupcakes were absolutely delicious. The cake was moist and flavorful, and the frosting was sweet and creamy. Our guests devoured them and several asked for her contact information. JB is extremely communicative and responsive and made our experience outstanding. The photos don’t do these treats justice and as you can tell from the cupcake photo, my guests couldn’t wait to get their hands on them! Thank you SO much, JB! We will definitely be ordering for our next event, and future events to come!

Elyse Jenkins

Bron:

10 months ago

I reached out to JB about having custom cupcake decorations, a onesie, and a high chair banner for my daughter's first birthday party about a month before the party. She confirmed she was able to make what I was requesting so I placed an order and paid about three weeks from the party. JB told me she would send me a proof of my items so I could review and approve before she made the items. About two weeks before the event I reached out to ask for a status on the proof and was told the proof would be available later that week. After a week I had not received anything so reached out again for a status. I received no response. I reached out separately two more times without a response. Two days before the party I received the proof. I had some changes which were addressed. The day before the party I was told the items would not be ready for pick up the day before the party as originally requested and instead would be dropped off at the party location the day of the party. Despite me saying what time the party was, the items were dropped off at my house after the party had started. When I received the items the ink on the onesie and banner appear as though they had ran, the graphics on the onesie were not cleanly cut, and text on the onesie was not clear to the point that it could barely be read. Overall I was very disappointed with the quality of the items I received and felt stuck in a position to accept them as I had no other option. While JB informed me she had some unexpected schedule conflicts that impacted my order, I feel like my items were rushed to be completed when I would have rather been told the order could not be done in time so that I could've made other arrangements. This was a very special day for myself, our family, and our friends who joined us and it is unfortunate that key decoration items we were excited to receive did not live up to the expectations. I also reached out to JB through our original communication after the party to try to correct the matter and the message went unread. Apparently the owner does not care if she produces poor quality products. I hope she doesn’t scam someone else with her awful work!

Barrett Henry

Bron:

3 years ago

Wow ⭐️⭐️⭐️⭐️⭐️ absolutely the BEST cupcakes I've ever had! I met her at the street event in Channelside and I'm so happy I did! Her cupcakes are an absolute must from now on!! ❤️❤️❤️❤️❤️ I tried 6 different ones and they were all amazing!! The best icing I've ever had!!! The cake is so moist and so flavoral. Highly recommended!!! ✔️✔️✔️✔️✔️

Cristina P

Bron:

4 years ago

Ordered the works for my daughter 8th birthday party (Llama theme). We had red velvet, chocolate and vanilla cupcakes, rice crispy treats, cake, and cookies. All the items were high quality and parents were asking where I got the treats from because they were all delicious. She was very professional and organized. I will order from JB's sweet addiction again. Highly recommend.

Ryder Carroll

Bron:

3 years ago

Very good cupcakes. Tried these at a food truck event in Carrollwood and my girlfriend and I loved them. Apple Cinnamon was so good and I recommend it. Had to go back and get some for the little siblings before she left. Great food and shes super nice and sweet as well. Look forward to seeing you around. (One already had a bite taken out in the photo so ignore the messy one).

Nancy Alamy

Bron:

A year ago

I ordered two dozen Harry Potter sugar cookies to give as favors for my son’s 11th birthday. I sent her inspiration photos that were rather elaborate and she assured me she could do it. On the day of pick-up, after not having heard from her after my 9AM email (we had communicated solely by email at that point), I called and left her a message at 1:30 asking about pick-up. She called me shortly after sounding frazzled telling me that someone else had picked up my cookies the day before along with his order! No one noticed that he took an extra two dozen cookies, nor did they notice the next day when they should have been contacting me for my pick-up. She assured me that she would drop everything and make my cookies right away for my son’s party the next day. I told her the latest she could drop them off would be the next morning, knowing they would need to set. Instead she contacted me a few hours later and said they were ready and dropped off super basic cookies with edible images stuck on top. Seriously, I could have done that! Even worse, the cookies must have been stuck in the favor bags warm because all the images melted and stuck to the bags. They were so disappointing! I was also not convinced in her haste that she could have assured a peanut safe cookie like I ordered since she probably used whatever she had on hand. She told me that she called the guy who picked up my cookies and he said he hadn’t noticed. Didn’t notice? And then didn’t offer to return the cookies? I suspect what actually happened is that my cookies never got made and she made that guy up. I asked her for a refund since these were not usable and were not the cookies I ordered anyway and she refused. I’m not sure why I had to pay for someone else to get my cookies. She should have charged him and given me my money back. (I don’t think there ever was another person to charge). She offered instead to bake me two dozen more sometime. I do not have any events coming up where I would need two dozen cookies, nor would I want to use her because I see now she is not able to produce the elaborate designs I had requested and she agreed to replicate, and relies heavily on edible images which taste gross. I have waited months to post this in the hopes that some resolution would be reached but at this point I just want to save someone else from dealing with the mess I did.

Steffanie Gillrie

Bron:

A year ago

Oh Thursday I posted in a local mom group that I needed a custom shirt made. JB reached out to me and said she could do it. She edited the two pictures I sent her, came up with some additional creative ideas for the design, and had them made and ready for me THE NEXT DAY!! The very next day. She even got the shirts for me!! She was super cheap and over the top helpful. She also owns this bakery, JB's Sweet Addiction and she threw in some delicious cupcakes with the shirts. I am absolutely blown away and soooo grateful!! Thank you so much!! She is an absolute gem of a person and a dream to work with.

Angie Phillips

Bron:

A year ago

My husband bought me red velvet cupcakes and chocolate chip cookies from the JB’s Sweet Addiction food truck at the Tampa Convention Center; the cookies were good but the cupcakes were dry. They cost way too much money to be dry and stale tasting.

Nicole Tanner

Bron:

2 years ago

I ordered cookies for a baby shower and they came out perfectly! JB was very professional and easy to work with. She wrapped my cookies with our thank you tags and she delivered them to my home. I highly recommend JB Sweet Addiction!

Orlando Vega

Bron:

A year ago

Ordered a beautiful cake and got a sad looking cake with the numbers melting off, cup cakes frosting were grainy and taste so bad, stay away from this business. Do your research ask for pictures

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