This place is absolutely Amazing. Everything here was truly exceptional. Great atmosphere and decor, amazing service, and the food and coffee was phenomenal. I was here as an American tourist visiting a friend -- and this cafe would rival with any fine dining cafe in America. Masindi is an amazing town -- but this place is such a Gem -- it has to be one of the best cafes in all of Uganda. Everything is served in such an artistic way too with focus on presentation. This place is Amazing.
Nice, comfortable place with tasty food. Very friendly and attentive staff. Big portions.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
You stop in Massindi : Jacaranda is your place, good food nice staff only "critique" : lack of pre org with food, so take a book, you ll have to wait a bit before you break the hunger
Food: 4
Service: 4
Atmosphere: 4
The best about this place is coffee, the best in Masindi. In case you miss good coffee the place is for you! Staff is also great here. My recommendation in Masindi.
Service
Dine in
Meal type
Brunch
Worst customer service. We have just been there today evening (29.12.22) and the shorter lady we found there has to be one of the worst waitresses I've ever encountered. So rude, I literally called her and she passed by! Then when we were ordering, we asked for recommendations on the menu, she literally left our table, no explanation... and went to another table! After payment, she took it.. no thank you.. nothing, just walked off!! Soooo rude!! Super rude. If this is your business, its good food, the place is nice, I just hope these few people don't spoil your business with some customers not coming back.
Good coffee. Breakfast was expensive and a small portion. The service was unfriendly. There are definitely better places in town. Not recommended.
Service
Dine in
Meal type
Breakfast
The place closes a bit early due to the government regulations. The staff are not trained in Customer Care and only inform you of how they're not able to serve you. It's a nice looking place that requires a bit of professional touch to get speedy growth.
