Hello folks...here from Cincinnati Ohio a few days. Very nice store. Great employees. Maybe it's this part of town but even the customers were courteous.
The store seems to be always busy and crowded but the shelves are always well stocked with a great selection of everything you come to a grocery store for. It is brightly lit but the isles seem a bit narrow. Customer service is awesome and checkout is friendly and quick. It seems that they have a policy of hiring folks with various challenges which I applaud them for as well.
Great store. Clean and offer a great variety of items including a hot and cold food bar. Staff is always courtesy, friendly and ready to help you find what you need or answer your questions. Fuel saver points are great too!
Pros:
1. The store's appearance inside is very nice.
2. Wide selection of goods.
( including bargain brands and high end )
( deli, bakery and meat & seafood sections )
( Hy-Vee Hy-Chi & Mealtime take out )
( Carries imported and ethnic foodstuffs )
( Big selection of spirits, liquor, beers and wine )
3. Large but busy parking lot.
( Please use caution and drive safely )
( Everyone just wants to get home safe )
( It is a public road not a race track )
( Slow down and yield to others backing out )
( Be mindful and considerate to those walking)
4. Pickup and delivery availability
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Cons:
1. Outside the store had visible litter about.
Great Store - just avoid the Chinese take out - Spicy Orange Chicken. It was awful and not like Hy-Vee. Purchased Aug 31. The rice not fully cooked and the chicken had literally no taste. Would have returned but am here for one work night in a hotel and too far to drive back. Such a disappointment.
Aug 12 update: After seeing the store wanted to discuss this I sent an email over a week ago and no response so I think this is a store management issue. Had sushi in another HyVee recently and it was awesome!
If you are shopping here for the first time, this place is a nightmare! The aisles are backwards, for one thing. They aren't numbered from 1, 2...., they are 9, 8, ...1! The store is organized weirdly, and the workers can't even agree where items are located at. Their hamburger isn't labeled with the percentage of fat they contain, either. If you are using WIC, I would say definitely not to shop at this particular store, as their system isn't working properly at this time for that program. On a positive note, they do carry organic meats; I saw organic hamburger and organic Lamb, and I bought the Lamb, which was very good!
Made a late night trip, which was very peaceful. The meat department was closed for the night, but one worker was kind enough to help us and got us the steaks we wanted.
We shop Hyvee for the ground chuck. It's the best quality in town. We don't get much else because the prices are sky-high. And watch the prices at checkout if using your HyVee Perks. The last two times I've checked out, it's only taken a penny or two off the price, verses the advertised discount.
