Hot n Cool Restaurant in Al Wakrah
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Prijs & Keuken
$$$
International
Restauranttype
Restaurant
Recensies
32
recensies
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Datum
Datum vanaf - Datum tot
Bron:
6
2 months ago
Decent food but lack the consistency of being good!
Items Tasted:
Bbq chicken - 2/5 👎🏽
Texas Sandwich - 4/5 (tasty fries with good sauce and decent wrap) 👍🏽
Karak - 2/5 (not good like other HnC Branch) 👎🏽
Water Melon Juice - 3/5
Lemon mint - 4/5
Service
Take out
Meal type
Other
Price per person
QAR 50–100
Food: 3
Service: 3
Atmosphere: 3
Bron:
2
3 months ago
If a zero-star rating were possible, I would have chosen it. The service provided was exceedingly poor. Initially, during the shop's inception, particularly in the first week, they offered enticing deals and served excellent food. Based on this, I ordered food two days ago, only to find it of notably inferior quality. Despite their higher prices compared to others, we continued purchasing from them due to the exceptional quality of our initial order. However, this time, they deeply disappointed us. We ordered grilled chicken and chicken pop corn, both failing to meet the expected standards. It appears they may be compromising on quality to boost profits.
Upon lodging a complaint, they agreed to redeliver the food. After waiting for about an hour without any response, I called them, only to be told that they had forgotten about it. This level of disregard is indicative of deliberate compromises in food quality. Subsequently, after 30 minutes, they delivered the chicken pop corn again, this time in good quality.
Despite informing them of our decision not to order from them in the future, their response was dismissive, indicating that they have other customers even if we choose not to purchase. Such employees, with this indifferent attitude, will not foster the growth of their business. To those considering ordering from them, I suggest warning them beforehand that payment will not be made if there is a compromise in food quality.
Food: 1
Service: 1
Atmosphere: 1
Bron:
2
A month ago
Service is slow. taste is average. i am a fan of their broasted chicken at Hilal branch but after having it from this branch it just tasted average. Really felt like you guys are compromising on quality. I had come there during the opening week and i must say food was good and had better service. Unfortunately you guys are not able to provide the same now. I hope you guys really do consider the reviews and make necessary changes as your ratings and reviews are really bad by others as well.
Food: 2
Service: 1
Atmosphere: 3
Bron:
10
A month ago
I have ordered two full grilled chicken,the food was fingerlicking good,but the delivery was little late than expected.even though I am very much satisfied by the taste and quality of food
Meal type
Dinner
Price per person
QAR 50–100
Food: 5
Service: 4
Atmosphere: 4
Bron:
2
3 months ago
Very worst spot for food lovers NOT AT ALL RECOMMENDED. Very poor service 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
we have ordered chicken grill & white sauce pasta. They served fried chicken (2/3 pcs & with full oil) and very untasty pasta. Even after informing them, they have the audacity to claim that is real hot n cool grilled chicken taste. (We are regular customers of abu hamour & salwa branch) Bearer understood the fault and he acknowledged. But, the guy sitting at the counter was acting like we are lying and he was just simply smiling at us and trying justifying with some silly reason . Very worst spot for food lovers NOT AT ALL RECOMMENDED
Food: 1
Service: 1
Atmosphere: 2
Bron:
2
4 months ago
I have comments about car service workers. Tipping is not obligatory, so do not return the rest of the money while insinuating to me that you want to tip. Chef, try to develop yourself
Food: 1
Service: 1
Atmosphere: 2
Bron:
2
3 months ago
poor customer, tried to order through what's app. Very poor communication as I was begging to reply. However food might be nice taste for some people but I wouldn't recommend as ordinary taste and double price.
Service
Delivery
Meal type
Dinner
Price per person
QAR 100–150
Food: 2
Service: 1
Atmosphere: 1
Bron:
2
A month ago
We received bbq chicken it was not cooked properly..provide good food guys … business will grow
Service
Delivery
Price per person
QAR 1–50
Food: 1
Service: 2
Atmosphere: 2
Bron:
2
2 months ago
"👎 Disappointed with Hot n Cool Cafeteria! ⏳ Slow service, high prices, and my 5th visit left me unsatisfied. 😞 Not recommending. #CustomerReview"
Service
Take out
Bron:
10
2 weeks ago
Food compared to some other tea shops is awesome. Service and hospitality is worth
mentionable
Service
Dine in
Meal type
Brunch
Price per person
QAR 1–50
Food: 5
Service: 5
Atmosphere: 5
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