In the meantime, while we were waiting for our visit to the brewery, we had lunch in this place which is part of the brewery itself. The venue has no air conditioning on the lower level, luckily it was cool enough. The rooms are very large and not very decorated, it's like staying in a basement. The menu is quite good and includes typical Czech dishes. We had a good time apart from the service, which was very insistent and intrusive, I would say unprofessional. Of all the beers I tasted during our holiday, I think Uruquell is the worst.
Price per person
Kč 700–800
Food: 4
Service: 2
Atmosphere: 3
"After a tourist trip to the brewery, we got hungry and decided to dine at the restaurant there. Upon entering, we immediately had a negative experience with the administrator, a woman with dark hair, who was at the entrance. Initially, she seemed reluctant to seat us inside, even though there were plenty of unreserved tables and we had a small child with us (our group had 8 people). Eventually, she led us to a table with 6 chairs. A waiter brought two more chairs from other tables. At this point, we remembered about another person and asked for an additional chair. The woman became upset, raised her voice, saying we were clueless and unaware, and then left angrily. The waitstaff, however, were very pleasant, took our first order, and brought another chair. Then, the dark-haired administrator came back, trying to take away the chair brought for my mother, but eventually left it, remarking that we were doing everything wrong. Thankfully, we didn’t have to interact with this unprofessional person again. The rest of our experience was excellent - the waitstaff provided superb service, the food was delicious, and the restaurant had a pleasant atmosphere. However, our evening was marred by one incompetent employee. I just don’t understand why they would hire such an unprofessional administrator who should be helping and addressing customer needs, as customers pay for this service and it ultimately benefits the restaurant. We ended up spending 150 euros in an hour at this restaurant and would have been completely satisfied if it weren't for the inadequate administrator."
Price per person
Kč 400–500
Food: 4
Service: 1
Atmosphere: 2
Recommended dishes
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