🤮🤮🤮My recent carry-out order at Hat Creek Burger Company with high hopes of savoring some delicious buffalo wings and a chicken burger. Unfortunately, my experience left much to be desired.
First and foremost, the buffalo wings I ordered were incredibly dry. It was evident that they had been overcooked, resulting in a disappointing texture. The dryness of the wings made them challenging to enjoy, and it was far from the succulent and flavorful experience I was hoping for.
To make matters worse, the appearance of the chicken wings was less than appetizing. They seemed as if they had been sitting around for a while, and the meat looked unappetizingly old and discolored. Additionally, there was an unpleasant smell emanating from the wings, which immediately raised concerns about their freshness.
The most concerning part of my experience was discovering that the wings had been fried a second time before being served to me. This suggested a lack of attention to detail in the kitchen and a disregard for the quality of the food being served to customers. Re-frying food not only affects its taste but can also make it less healthy.
All in all, this was one of the worst dining experiences I've had. I couldn't help but compare the quality of the food at Hat Creek Burger Company to that of a fast-food chain like McDonald's. While I'm not usually one to compare, in this case, McDonald's nuggets and burgers seemed far superior in terms of taste and quality.
I hope that Hat Creek Burger Company takes this feedback seriously and works on improving the quality of their dishes. For now, I cannot recommend dining there, especially if you're looking for delicious buffalo wings and chicken burgers.
In addition to the disappointing buffalo wings and chicken burger, I also ordered a side of fries with cheese at Hat Creek Burger Company. Unfortunately, this dish failed to meet even the most basic expectations.
Firstly, the fries were not served hot, which was a major letdown. I believe that a crucial aspect of enjoying fries is their temperature, and in this case, they were lukewarm at best. Cold fries can never match the satisfaction of hot, crispy ones.
Furthermore, the cheese topping on the fries was far from what I anticipated. It had not melted properly, leaving the cheese in a clumpy and unappetizing state. I was expecting a gooey and savory cheese experience, but instead, I was met with a lackluster and unimpressive topping.
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
Our first visit here, and we're only three miles away! But it definitely will not be our last!
Walking in to Hat Creek burger, 🍔 I noticed it was spotless! All the tables were clean, no trash on the floor and the self-service drinks & utensils bar was also very tidy. The utensils are contained in a mechanical dispenser, and you just pull out the fork, knife, or spoon. To someone who is OCD, this precaution of sanitation is greatly appreciated! Of course,
I checked out the Ladies room and it was spotless! Allan said the Men's room is the cleanest of all the Men's room,
(Exception - Buccees).
Allan ordered a BigHat cheeseburger, fries, and his favorite root beer - Barqs! I ordered a grill chicken Caesar salad. My salad was fresh, green, crispy, and had a tasty Caesars dressing. I was very impressed with the freshness of the lettuce, (No brown edges or huge center stalk), and Allan very much enjoyed his cheeseburger and fries. He also ordered a regular, peanut butter & chocolate shake. He said it was thick, with a perfect balance of flavor. Delicious, and he loved it! And he was also impressed with the prices!!
Next time, I'll have a cheeseburger! Mmmmm
We're so happy to have found Hat Creek!
See you soon.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
French Fries
This place is incredible. Service was impeccable . Cindy was just extremely nice and friendly (which is so hard to find these days). The burger was very good. If you are looking for a great quick casual burger joint with a few 🍺 too choose from I’d choose here! The store is very well ran!!! Kudos!!!
Food: 5
Service: 5
Atmosphere: 5
We came here to meet up with two other families and have a play date. We sat inside and all ordered food. The food came out pretty quick and the kids and adults loved the food. (Our order was missing a kids fry, but the staff quickly replaced it!)
After dinner, we let the kids play outside and all of the adults were outside watching the kids. There were TONS of kids outside and all age ranges. There were some teenagers throwing a football and one of them threw the football and hit my two year old in the face. We quickly made sure our son was okay and told the kids not to throw the football.
Why were there older kids playing football in the play area? Where are the parents? We walked inside to see the parents drinking wine and beer. We told the staff and they didn't know what to do (they were teenagers themselves.)
In my opinion, there should be some sort of policy with no footballs or other balls. Also, the staff should go outside every once in a while and make sure there are no playground violations. I believe it is the responsibility of the parents to police their kids, but it is also the responsibility of the restaurant to enforce the rules of the playground.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 1
Such a great place for the family! The outdoor playground is great for the kids to play while the parents can enjoy talking. The food is always good and the menu is simple yet provides lots of options. My family loves the cheeseburgers and sweet potato fries.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Went here for a date night with my girlfriend. Ordered the classic and received a smushed bacon burger. I paid $32.65 and Hat Creek did not deliver. The overall service was nice, but the quality of the food could improve.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 2
I usually love Hat Creek. Not this time. Burger looked like garbage. Didn't taste as good as they normally do, was pretty dry and reminded me of McDonald's or something awful. Fries were cold and stale. My coworkers burger wasn't any better. Very disappointed with this visit. Had this been my first time at a hat creek I likely wouldn't have come back. Took forever as well and they weren't even busy. Seems like some locations are lacking "quality control"
Food: 1
Service: 4
Atmosphere: 5
This is one of our kids favorite places. We discovered it when they had to be gluten free for a year and it earned our love permanently.
The ingredients are quality. The meat and bread are fresh. The chicken and fries are seasoned. They have fried pickles! Their shakes are amazing 🤩.
If you have any kind of restricted diet, fear not. There are many options for you. The outdoor eating area is great and we usually sit out there so our kids can play. Even in Summer it's shaded and cool. In fact the AC inside is too cold for me and I prefer the outside.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
🤮. Wait at the drive 15 min for my order. Get home, of course my order was not complete. What we did get was awful. The fries were so salty you couldn’t eat them. The fried pickles were soggy and the burgers were tasteless. To many other burger places around to settle for this place. Never going back!
Meal type
Dinner
Price per person
$50–100
Food: 1
Service: 1
Atmosphere: 1
We had my sons 5th birthday party here. The staff was wonderful and helpful. The manger was absolutely amazing! She made sure everything was taken care of prior to our arrival. All I had to do was bring in cupcake’s. The food was hot and fresh and everyone had a great time!
Food: 5
Service: 5
Atmosphere: 5
