Great American Cookies Restaurant in College Station

Name: Great American Cookies
Address: 1500 Harvey Rd, College Station, United States
Telephone: 19797640079
Rating: 3.1

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Great American Cookies

Recensies

#266 Van 338 in College Station

6.2

71 Beoordeling

Sfeer

6.2/10

Voedsel

6.2/10

Interieur

6.2/10

Prijzen

6.2/10

Dienst

6.2/10

Meer details

Prijs & Keuken

$$$ Dessert

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

1500 Harvey Rd, College Station, United States

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Website Great American Cookies

Over

Visitors don't like biscuits at this confectionary restaurant.

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Datum

Datum vanaf - Datum tot

Jerry Garcia

Bron:

2 months ago

Food: 4 Service: 1 Atmosphere: 2

Jennifer In Texas

Bron:

A month ago

Service Take out

Victoria Torres

Bron:

3 months ago

Food: 5 Service: 5 Atmosphere: 5

Tiffany

Bron:

8 months ago

I was supposed to pick up two cookie cakes for $100 for my son and his friend that placed 3rd in nationals. I paid to have the cake fully iced. The girl called this morning to confirm order which made me excited that they were going to do them right. I was supposed to pick them up at 1pm. They called at 2 bc I hadn't showed up yet. I get there alittle after 2 and they had the one cake done and it wasn't fully iced and then they realized that they hadn't even made the second cake. I know people make mistakes but it was $100 and they didn't offer to give me a refund or anything. I was just trying to do something special for my son and friend and then the second cake he iced it white on white. Was just really disappointed in the way they handed it. My advise is pick up your cake way earlier than you need it if you use this location. They called the next day the manager called and took responsibility for the situation not being handled correctly. She told me she was deeply sorry. I appreciated them acknowledging that it was not done right and some of my money being refunded.

Jaycee Fike

Bron:

5 months ago

Lily did a beautiful job with my custom cake! The entire team was positive and helpful! I’ll be ordering again (:

Jerry Garcia

Bron:

2 months ago

They are always out of the big seller's. How hard is to see that your running out of a certain kind of cookie and not take the initiative to make MORE? Was there again today around 2 pm. No chocolate chip pecan cookies AGAIN and told when asked that it would be at least an hour to make anymore. Good grief! Yal miss out on alot of sales because ppl are too lazy to make more. Food: 4 Service: 1 Atmosphere: 2

Vickie Reyes

Bron:

8 months ago

I’m not at all happy with this cake. The mermaid looks like a five year old did it!!! I’ve been getting cakes here for over 15 years & this will be my last!!!

Ariane Indigo Blau

Bron:

6 months ago

Just ordered a cookie cake for a pizza themed work party, asked them to make it look like a pizza. It’s perfect and I’m cracking up about it, thank you pizza cookie angel, 10/10 fantastic work

Caleb L

Bron:

9 months ago

Let me start off by saying the lady that assisted me with my issues at this location was super apologetic and helpful. It was not her fault and she definitely seemed upset that it happened. Onto the story, I called to order a cookie cake for a friend's b-day party the next day. I go to pick up the next day and my cake wasn't there. After they did some looking through orders, they went to the back and found my order in the back somewhere. Whoever I made the order with the day before did not place it in the correct spot for them to see it. They told me they had no sheets baked and that it would be at least an hour wait until they could bake and decorate a new cake. Since the party I was attending was starting in a couple minutes this was not really an option for me. Again, the lady was very apologetic and provided me with a refund. However, even when I was there observing none of the staff were dress appropriately, no hair nets were being used, and half the staff were just sitting around doing nothing. I ended up going to the other location in the mall that was able to decorate a cake for me within 10 minutes. The people at that location (in the food court) were super nice and had a dress code and the location was a lot cleaner. I will be ordering from them in the future.

Felicia Avenell

Bron:

10 months ago

My son’s birthday was at the end of March and he’s at college and I wasn’t able to be there for his bday. My initial cookie cake was supposedly delivered but my son never received it. Thankfully the owners were very helpful and made him another cake and made sure it was delivered to him directly. They even went a step further, called me to talk it all through and everything. Best customer service I’ve had in a long time! Thank you so much for everything you did!

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