Great American Cookies Restaurant in Sugar Land

Eigenaar niet geregistreerd
Recensies
#266 Van 390 in Sugar Land
6.9
25 Beoordeling
Sfeer
6.9/10
Voedsel
6.9/10
Interieur
6.9/10
Prijzen
6.9/10
Dienst
6.9/10
Meer details
Prijs & Keuken
$$$ International
Restauranttype
Restaurant
Recensies
25 recensies
Beoordeling
Sorteren
Datum
Datum vanaf - Datum tot
I stopped by the Missouri City location on January 26th to place an order for a cookie cake for my birthday. I asked them to have the cookie cake ready by 4:00 p.m. on January 31st and when I arrived at 5:30 on the 31st, my cake was not made. I was told that my order got lost even though she wrote the order down in front of me and I signed it. The store could not make my cake while I waited so I settled for 4 slices of cookie cake. When I got home to celebrate the cookie slices were stale and tasted like they had been sitting out for day or two. I was so disappointed that this location ruined by birthday cake. I will no longer be a customer! Be careful when ordering a cake from this location. Food: 2 Service: 2 Atmosphere: 2
avatar
10
Bron: google
2
A year ago
Maria is the rudest worker. Everytime I walk in she never greets . She rolls her eyes and sighs. She is rude and keeps my change without permission. She spits in the ice cream and my daughter who is 3 found a nail chip in her cookie cake she was in charge of!
avatar
jessica allen
Bron: google
2
2 years ago
Went Oct 26. Arrived early ( wanted fresh cookies) and waited until they opened. Ordered domino cookies. They was old, hard and left from the day before. On website and bag both say baked fresh daily. I know because I waited on them to unlock the door. First customer of the day and I order alot. How can they not be fresh as soon as they open?? Normally don't have this problem. They need to not let this happen again and throw away the old ones when they close.
avatar
Tirth Patel
Bron: google
10
2 years ago
I always love to come to this marble slab because of their service and quality of ice cream. I always order chocolate to the extreme and they are exactly what I order. JD(John) new employee is amazing. Great service. Will definitely visit again soon. Love this place.
avatar
Summer Frasier
Bron: google
10
3 years ago
I have ordered from this location numerous times. I have always been very pleased with their service and quality of food. The ice cream is delicious and when I’ve ordered birthday cookie cakes, they are always exactly what I ordered and ready when they said it would be. We love this location.
avatar
JoAnn Jones
Bron: google
10
2 years ago
This is a great place to have ice cream and a lot of fun.. They also have great Customer Service.
Placed a order Via Uber eats right before closing . I called the location to verify my order and to make sure my order will be delivered. The person that answered was very happy to help me ! Very nice and took his time to confirm my full order ! Thanks to him I’ll definitely order from here again and recommend!
avatar
S M.
Bron: google
2
5 years ago
Worst Service, ice cream, and prices!! Dont come here unless you want to pay meal prices for ice cream! The girls that were working were very rude, and the ice cream literally melted soon as they gave it to us! Never again! I'd rather go to Baskin Robbins...at least i know the ice cream will be worth the price. Smh. Just ridiculous!
avatar
Heather Ingram
Bron: google
10
3 years ago
Favorite location for this chain. Breanna helped me this evening, and was both accommodating and pleasant. She did an outstanding job! Will return based on her treatment! Keep up the good work!
Don't get the cookie cake, their cookie is mediocre but the icing just doesn't belong. We scraped the icing off to make the cookie edible.
become-owner-bg
Hoort dit bij jou?