Great American Cookies Restaurant in Richmond Heights

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Recensies
#30 Van 46 in Richmond Heights
6.8
10 Beoordeling
Sfeer
6.8/10
Voedsel
6.8/10
Interieur
6.8/10
Prijzen
6.8/10
Dienst
6.8/10
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Prijs & Keuken
$$$ International
Restauranttype
Restaurant
Recensies
10 recensies
Beoordeling
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Datum vanaf - Datum tot
Had a cookie cake made for my husband, Lola took care of us, was really nice and extra accommodating, she made my husbands day. Food: 5 Service: 5 Atmosphere: 5
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A C
Bron: google
10
A year ago
I ordered a custom cake and asked for a custom drawing of a goat. I'm sure the custom drawing requests are annoying but they did a great job! I love it and I think its very funny. As long as you don't expect them to create a complicated masterpiece they deliver. And on time too! It was ready as soon as I arrived.
Cookies not as good as they used to be and they tell you one price then mysteriously a couple more dollars show up on my account. I believe they are running some type of scam. Next time I visit I'll definitely be asking for a receipt. This only happens when I don't ask for one.
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Charmel Bohlen
Bron: google
2
9 months ago
Nope, I remember these cookies being delicious. Got a cookie cake for my son's birthday and it took over a week for them to eat because it was not good. He actually asked why I wasted my money and said stick to Walmart or Sam's... I agree.
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klio Williams
Bron: google
10
A year ago
Great American cookies, and delicious cookie sandwiches. I love the cookies, service and location. Best cookies ever.
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Steph Brown
Bron: google
10
A year ago
The cookie cakes are my kids favorite! There was a mix up with my recent order but the manager and employee went out of their way to make it right. The cookie cake was decorated beautifully and the cookie was delicious as usual!
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Mike L
Bron: google
2
3 years ago
The fact that the cookies here are delicious is the only positive I can give. The service received was rude, unnecessary, and absolutely unwarranted. The manager was unhappy to have to make cookies, made a scene. Upon waiting patiently for our order, the newly prepared cookies were placed in the window and dispersed for sale to other customers. Asking about our order, the manager became upset to have to make another batch to fulfill our order. Once we finally had our order and sat to eat, I noticed the manager staring in our direction and point us out to an employee. This was completely out of character for management. There was no rude words or actions on our part before, during, or after placing our order. I understand people have bad days, but this was uncalled for.
Beautiful job on my son's birthday cookie cake. Awesome customer service. Thank you!
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Jake Farm
Bron: google
2
A year ago
I went to get a cold refreshing drink but I opened up my cup to find two dead bugs that I could’ve received into my lungs knowing I asthma. This is very unprofessional and I will take this to the authorities. Absolutely disgusting and very disappointing.
If you need a cookie cake, ask for Brandon!!! He is SO incredibly talented. He made a Minecraft/Pokemon cake for my kiddo and it was beyond amazing. He seriously MADE my son's day. When my kiddo opened the box for the cake he screamed with joy! He exceeded ALL expectations! There was so much attention to detail. I couldn't be any happier with the result! Again, if you need a cookie cake, GO HERE!!!!
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