I wish their food and produce was as fresh as they claim, but lately most of the items we get from the butcher have been spoiled or spoil within a day or two. Extremely disappointing when you open a pack of ribs on Christmas, bought the day before, only to find that they're already spoiled.
Where do I begin. First, the place is filthy. The floors and shelves need a desperate cleaning. I see employees standing around on their phones, not paying attention to anything. The place has a management problem, obviously.
This is a very spacious, clean and well organized store. Our cashier was very kind and helpful. We love this location and would definitely visit again. Our favorite display was the convenient display of the taco display. The meat, taco shells and seasoning all in one place. Now that is a great meal plan and convenient because sometimes we just want to grab and go. Love it!
As it's our local store, we visit the Mt Joy Giant regularly for our grocery needs. The folks working there are always friendly and nice and the butcher/seafood team is super helpful. The only issues we run into are they are usually low in stock on a lot of things compared to other local Giants we visit and have to watch the fresh produce; we've made some purchases that weren't the freshest and didn't realize it until we got home.
I try to avoid getting groceries at this store becuase the shelves are usually a mess and stocking shelves not kept up. They rarely have many cashiers working and the self checkout is a disaster if you have a cart full. When there it frequently seems like more employees are doing the online shopping orders and there is rarely employees stocking. Plus Marty the robot gets in the way.
The Manager Jody Is so unprofessional. She hung the phone up on me while I was in the middle of explaining a problem to her. She didn't help resolve my problem nor did she explain how to get a refund on flashfood. Jody should not be in a manager position. I am disappointed in her actions.