Fry's Bakery,Store in Peoria

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#181 Van 352 in Peoria
7.7
429 Beoordeling
Sfeer
7.7/10
Voedsel
7.7/10
Interieur
7.7/10
Prijzen
7.7/10
Dienst
7.7/10
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Prijs & Keuken
$ Bakery, Seafood
Restauranttype
Bakery, Store
Recensies
429 recensies
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Richard with the short man issue has a major problem with customers. Each time I have been here and the scanner does not work he thoroughly turns the turnstile and checks each bag. This time he made the comment "just making sure you didn't throw an extra one in". I approached him after this and asked if his name was Richard, his comment "I don't know" I know this can all be verified by reviewing the video from the self checkout. This is the 3rd time he has pulled this stunt. I scan one item and then he scans the rest. This unprofessional worker needs to go to stocking the shelves and not working in customer service. If he continues to work self checkout or as cashier I will take my business to 91st and Olive where Otis is a much more professional cashier.
avatar
Lin R
Bron: google
2
9 months ago
This store has declined severely in the last 3 months. The check out lines are always long, many food items not in stock. Yesterday there were over 25 people in line to. Check out with one self check kiosk closed, one side open and 2 manned registers opened. I spoke to a manager who stated they had to fire 10 people in the last two weeks and are hiring as fast as he can. Yet there were employees standing and doing nothing (they are not cashier’s he stated). I asked why they didn’t close a manned register to open the other self checks? Or perhaps… even better go out and run them himself. How reply “we have to have one person to man them and we don’t have on.” Clearly he wants to sit in an office and not help his employees or his customers. I love shopping at Fry’s and go to many locations near myself, family, and friends and I do see managers help check out people at those locations when there are a ton of customers waiting. This manager does not care. Deli counter always a mess and empty, many items out of stock all the time, the only thing that has maintained quality at the store are flowers, plants, and alcohol. The rest is a hot mess. 45 minutes spent at Fry’s and nothing was purchased. I gave up and went to Walmart and got everything I needed in 12 minutes for less than $18. Fry’s was $25 for the same items but will less quantity.
Pick up is awful, waited 20 mins and no way came out to bring my groceries, tried calling 3 times and no one answered, the lady finally brought someone else’s groceries out and stopped her and let her know we had been waiting for over 20 mins and she said she was the only one working. Poor customer service.
Been coming here over 2 decades. But when they won't honor coupons on their own app that say "CAN USE AGAIN", that loses a customer. Has happened twice. They just say oh well basically. It says you can, but you REALLY cant. Time to find a new place. I wound up paying $5.50 each for all of my pepsi Packs instead of $2.99 each. Almost double. I had 5, I put 2 back, and I, myself, won't be back.
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Mark Dyer
Bron: google
10
2 weeks ago
The store is nice, the staff are friendly. Shy of the occasional rude customer, it's not a bad place to shop. Yes, more expensive than Walmart, but then again, everyone is ... shy of WINCO.
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Dawn Cullen
Bron: google
10
3 weeks ago
I've been shopping at this Fry's since 2000 and it's where I go when I want to get my groceries at a great price. Yes they are on occasion out of stock but nothing like the other stores.
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Renee McClain
Bron: google
10
4 months ago
I don't normally shop at this Frys. 75th Ave and Cactus. There was a lady in self check out named Melinda. I'm telling you she is the best employee I've ever met..I may go this this Frys just because of her. I want to thank her she made self check out a pleasant. She's a keeper.
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April Steele
Bron: google
10
3 months ago
Super busy for the holiday, but clean, well-stocked, and short checkout lines. However, I hate the fussy self check out. If I wanted to steal it, I'd just put it in a bag and walk out. Why make paying for it so dang difficult!
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Lori Silva
Bron: google
2
5 months ago
Terrible customer service! The staff here is rude and abrupt. This store is filthy and, Its very difficult to navigate around pallettes in the middle of the isles. Most grocery stores do their stocking at night to not inconvenience their customers. I'll go back to Safeway and Walmart. I see a lot if negative reviews for this store. Management needs to step it up!
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Mark P
Bron: google
2
6 months ago
The gasoline is terrible. There is a circle k that sells Shell gasoline at 83rd Ave and thunderbird plus the store smells and is over crowded .
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