I wish I could recommend this place, but I can't.
Especially after all the hype about how "5 Guys is SO good!"
So here it goes... the Good, the Bad, the Ugly...
Good...
Fries were freshly cut and good. However, Starbeck's Waterloo has fresh cut fries and they are better and less greasy.
The restaurant was clean and the staff was awesome!
Bad...
Burgers don't come with fries or a drink. That's extra and the burgers just aren't that good. Average at best.
They use the dining area for storage of their peanut oil jugs and sacks of potatoes. Makes for a cluttered dining area.
Parking is an issue.
Ugly...
They offer no specials for military, Veterans, or first responders.
The cooks have no nets covering their beards and mustaches.
I watched the "fry guy" dump out a small fry cup (it was under the heat lamp) onto hot fresh fries, mix them up, and then re-scoop them into the same small fry cup. No hair net for his beard and mustache either.
They're expensive! I don't mean a little. I mean A LOT expensive.
My wife and I ordered 2 bacon cheeseburgers, a medium fry, and a large drink for a grand total of $37.08 including tax! That's even worse than Zombie Burger!
If we had ordered 2 fries and 2 drinks, that would have been nearly $49 for lunch.
We could have went to Texas Roadhouse for steak for under $30 or for a few bucks more to The Brown Bottle.
Nope, not going to do it. Not going to recommend this place at all.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 2
Service: 5
Atmosphere: 2
Great atmosphere with a friendly and high-energy staff. Food is as fresh as it gets; they say they have no freezers, only coolers, with meat delivered 3 times a week. The fries are expensive, but you get almost two whole potatoes worth! My burger was buried in fries, haha! They're handmade from whole potatoes in the restaurant and fried only in quality peanut oil. The burger was juicy and well-cooked, and they don't skimp on the cheese. The bacon was properly crisped too, not chewy like Burger King or McDonalds.
Overall a great eating experience at Five Guys, but expect to pay a premium for that freshness. Whether or not its worth the price is up to you to judge.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
We’re from Texas and when we saw they were opening a Five Guys in Cedar Falls we were excited! It was packed, being newly opened, so we ordered our burgers to go. We love their messy smash burgers, so fresh and full of flavor. We always order our fries without salt because sometimes the fries can get salty. Just ask and they make them fresh without salt. So good!
Service
Take out
This place is awesome. More expensive than the usual but the customer service, atmosphere, and experience is worth it. This employee is awesome, explained the whole ordering process and was upbeat and welcoming. Also the food was so good. And yes my boyfriend is drooling in the pic😂
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Little Fries
Great burgers and hot dogs. I like the atmosphere with 100 pound bags of potatoes stacked up, ready to be turned into fries. I can't eat all the fries in a "small" serving. It sure is fun to try.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Cheeseburger
Free peanuts for your wait.
Greeted with an explosion of Welcome from the workers
Cool atmosphere, the bags of potatoes in the line area are neat.
Burger had a lot of flavor from the options I chose.
Bacon burger
Lettuce
Grilled onions
Pickles
Jalapeño
Bbq sauce
Mayo
Grilled mushrooms
regular size Cajun fries
Great flavor and cooked well
Food: 4
Service: 5
Atmosphere: 5
Burger was good
Fries were no good like boiled in oil not fried, sloppy grease
$18.50 burger and fry not even a pop to go with it that’s separate so probably $20 in the end.
Definitely not worth it!
Drop your price $5 include the pop and crisp up your fries I’d try again.
Ordered ahead online. Order said to click the "I'm here" button when I arrived and then go inside to pick it up. It wasn't very busy, but I still waited 20+ minutes for people in front of me to get their food. Then find out they won't actually start making my order unless I tell the person at the front counter that I'm there (there was no person working at the front counter). Not sure why anyone would "order ahead" if they won't make the food until you get there. So I'm out the $16 I already paid for just a hamburger and small fries (that they never actually made) because I couldn't wait another 20 minutes after that. Pretty poor operation and very disappointing.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
I was so excited to see there was a Five Guys in Cedar Falls! I had never been there and just had to go. I was surprised to see such modern amenities. The inside was so cute. And that was just the start. The order to build your own burger was superb. I opted for mayo on my sandwich with veggies. I kept it simple and just ordered a cheeseburger, fries and soda. I was taking it to go, but I didn't even make it out of the parking lot before finishing the burger! I am a burger aficionado, this place is a 10! The fries were an added bonus as well. Made fresh and a portion for 3 for a small! I will definitely be going back soon!
Food: 5
Service: 5
Atmosphere: 5
Food was great, on brand. Staff were great and had a fun attitude. If you have a few minutes to wait, you won't get a better burger and fries anywhere.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Large Fries
