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Escape Lounge & Sports Bar Bar in Schaumburg

Name: Escape Lounge & Sports Bar
Address: 801 E Algonquin Rd, Schaumburg, United States
Telephone: 16303639198
Rating: 3.1

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Escape Lounge & Sports Bar

Recensies

#232 Van 293 in Schaumburg

6.2

89 Beoordeling

Sfeer

6.2/10

Voedsel

6.2/10

Interieur

6.2/10

Prijzen

6.2/10

Dienst

6.2/10

Meer details

Prijs & Keuken

$$ American, European

Restauranttype

Bar

Kenmerken

Wheelchair Accessible

Informatie

801 E Algonquin Rd, Schaumburg, United States

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Website Escape Lounge & Sports Bar

Over

The cosy atmosphere of this bar makes customers feel relaxed and have a good time. Many guests point out that the staff is efficient at Escape Lounge. Prompt service is something clients like here. The fine decor is a big plus. But people rate this place below average on Google.

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Oplopende beoordeling

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Datum

Datum vanaf - Datum tot

E&E

Bron:

6 years ago

Very nice place! We enjoyed it on an early evening (Friday) and was quiet, which we liked. Food was good. Staff was nice. Their D.J. is awesome! Best music choices I've heard in a while. Saturday nights are more crowded i hear, so will have to check it out. I also loved their lobby with a red carpet and ready to take celebrity style photos. Haha! Super nice interior decor.. love the black and white couches. A+

Paloma Bernal

Bron:

8 years ago

What a big disappointment. Beautiful place, however a beautiful place is pointless when your staff lacks knowledge and patients. It was one of the most unpleasant experiences I have ever encounter. I encourage you to save some time, money and the chance to be mistreated. I went in with my boyfriend. The food was cold and he brought it up to the owners attention. My boyfriend handled it in a calmly matter. However the same cannot be said for the owner. The owner took us into the kitchen to prove that the food was not cold. According to him we were lying to him in order to get free food. This escalated way too far way to fast because he let it get that far. We would have been happy with an honest and humble apology. I would have prefer that much more then him yelling at us “Food is on us” "get out of my restaurant" and truly humiliating me and my boyfriend in front of the staff and customers. This was a rather uncountable situation that I believe I should have never been put on not because I am a customer but because I am a human and all humans truly deserve to be treated with dignity.

S James

Bron:

2 years ago

Good space, nice layout and music. But if you don't know the bartender, don't expect them to look your way. Literally would have to wait 30/40 minutes for them to actually get me a drink.and it wasn't that packed. But VERY understaffed.

Marisela Luna

Bron:

5 years ago

This past weekend we were out for a birthday celebration and we decided to try out this new place called "Escape" it's known for their "Trendy, upscale sports bar & lounge". But it was completely opposite from their bold statement they try to sell you. We were greeted right away just to be told "you have an hour and then will be charging a 40 dollar cover because we will be having a Bulgarian performer tonight". I've never heard of such a thing. Usually when you arrive before the cover charge they let you in and not charge you at all. What kind of establishment are you running? " You have an hour till you hangout and then will charge you for being here already". I also would like to add we were informed by two different employees two different amounts for a cover charge. It's clear you guys are only hungry for money. For having such a big group (12) you definitely lost there. We decided to take our service somewhere else which was next door, called DRINK. We walked in and we definitely felt Welcomed unlike "Escape". I work in a customer service business and our goal is to make our clients feel welcomed and to comminate their needs. You should evaluate your goals as a company to reach a great establishment. You should be thankful I can only rate you a one star because if I could rate you zero I would. Consider yourself lucky!

Deivis Ivanauskas

Bron:

8 years ago

Great decor and atmosphere but SERVICE is horrible. Out waitress took way too long to bring drinks at the beginning of the night and then way too long to bring our checks. Our checks were also incorrect and we had to wait extra time until new checks were brought. This is also definitely a bar/lounge geared towards Europeans especially Polish people. I might give this place another try just because I live 5min away but first impression are not great especially on the service/hospitality side.

Simona Gusiyska

Bron:

8 years ago

We went for late lunch yesterday in the restaurant part and the food was excellent. The only thing was that when we paid our bill we wanted to leave the waitress (the one with the glasses) around 18% tip, but even though there was only one more table apart from us, she got the money and never gave back the $20 change, pretending she forgot. It is quite frustrating that such a lovely place would lose customers just because the waitress decided to get tips herself instead of waiting for the customer to leave it. We never asked for the money because it wasn't that much but the waitress never came around our table again. I am pretty sure it was done purposely.

Darina Demirev

Bron:

8 years ago

If you are not certain that you belong to the "exclusive" guest list, don't bother going. Saturday night all tables were marked "RESERVED" even though the place was almost empty at 8:30 pm. My girlfriends and I were 'allowed' to be seated and we had a few drinks each. Everything was going fine until we were done with drinks around 11 pm and we were just about to leave. I guess 11 pm is prime time for this place, because waitress came in and in a "polite" manner suggested that if we are not going to order anything else it might be time for us to pay the check and leave. Well, I don't like to be told how long to hang out, when to leave and what to do, especially after spending almost $100 bucks for drinks. Never going back, and please if you are not "exclusive" don't waste your time. I'm sure there are many places around that know how to treat their customers.

Richitta

Bron:

5 years ago

This place has good food. Also, it id well decorated and the staff is nice. They even gave my group free shots. This would be a cool place to have a party. They have a backdrop that you can take pictures in front off.

Evelina Paigachkina

Bron:

6 years ago

That’s the worst place I have ever been! We attended a Halloween party, wore super cool costumes because the said there would be a lot of prizes for costumes but eventually they closed up for half an hour earlier and started kicking us out!!! Then we were asking what about prizes and manager or whoever it was said that they never mentioned it! But they did it even few times while music playing! Another issue is we couldn’t catch the waitress to order the food and drinks!!! What’s place is that!!! The staff was rude and unprofessional!!! HAVE HAD REALLY BAD EXPERIENCE! NEVER GO THERE!!! We just waisted our time and money there!

Karina L

Bron:

5 years ago

Wanted to try this place out for my friends 25th birthday. Walking distance to DRINK, so thought our group would give their competitors a shot. As soon as we enter, I already felt uncomfortable. The associates were laughing and staring at us from a distance while trying to enjoy our first and only drink. Our bartender was the only genuinely welcoming employee. It’s definitely a racial establishment. I could tell off the atomosphere they didn’t even want us there which is totally fine in any social environment, but bad for business. Never going again nor recommending to anyone I associate with.

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