Dunkin' Bakery,Restaurant,Fast food in Skowhegan

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#26 Van 44 in Skowhegan
6.8
243 Beoordeling
Sfeer
6.8/10
Voedsel
6.8/10
Interieur
6.8/10
Prijzen
6.8/10
Dienst
6.8/10
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Prijs & Keuken
$$$ Donuts, Fast Food
Restauranttype
Bakery, Restaurant, Fast food
Over
Besides Skowhegan Indian Monument, visit Dunkin in the vicinity. You will enjoy good iced coffee at this restaurant. Guests don't like sandwiches and caramel ice cream at Dunkin. Many reviewers mention that employees are patient at this place. A lot of visitors have noticed that the service is cool. If you come to this place, certainly, you are to like the surrounding pleasant atmosphere. But google users haven't given this spot a high rating.
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243 recensies
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We ordered two medium coffees. Not the problem. The wait time in the line is. We do understand that people ahead of us may have ordered a ton of items… again not the problem. The problem is, the staff, not in a personal sense, but as it pertains to their job. Training is lacking, there were no smiles, no greeting of hello or hi or anything. Looking through the window at the other employees they looked empty and unmotivated. No sense of urgency to help the customer or increase the throughput of the drive thru. Revenues and reviews get better if the staff is happy and buys into the culture of the franchise. This is vitally important to running a successful business not just because it’s an easier drive thru to get into than the other in town. This might reflection of leadership and the culture that is fostered at this location. The coffee as usual was great. Thank you Price per person $1–10 Food: 4 Service: 2 Atmosphere: 1
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Darren R
Bron: google
2
5 months ago
Horrible customer service today 10/9/23. I placed an on the go order. Got to this location pulled up to the order speaker and told them I have an on the go order, they told me to pull up. After waiting in line for 35 minutes the guy infront of me at the window took off because nobody came to give him his order. I had to yell into the window and ask for my on the go order. I contacted the owner and all she said is "I'm sorry" I contacted Dunkin Corporate and filed a complaint and they gave me my money back. If you are on your way to work this is NOT the location you want to go to, you'll be late for work. Total joke. Horrible customer service at this location Meal type Other Price per person $10–20 Service: 1
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Tyler Marson
Bron: google
2
4 months ago
I would give 500 negative stars if I could I worked for the madison Ave dunkin is mentally and emotionally abusive their a very toxic environment I ver much highly do not recommend anyone working at any dunkin location ever Food: 1 Service: 1 Atmosphere: 1
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Kelly Paskoski
Bron: google
2
3 months ago
2:27 pm on Tuesday 12/05/2023. Dude on drive thru was high as a kite. Asked us our order 4 times. And still made a mistake! Service Take out Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Someone Random
Bron: google
10
2 months ago
Very yummy. Got what I needed. Quick n easy fast food choice Service Take out Meal type Breakfast Price per person $10–20 Recommended dishes Coolatta
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Jordan
Bron: google
2
9 months ago
Worst dunkin in the state. They’ll get your coffee wrong every single time and then give you an attitude about it. Go to literally any other dunkin or just go without, don’t waste your hard earned money.
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joseph bennett
Bron: google
2
2 months ago
Slowest dd in new England.. Expect a wait! I'll be happy when aroma Joe's opens! Don't care if it's 2$ more!! Service: 1
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Michelle Gillo
Bron: google
6
2 months ago
Sometimes they get your order right, sometimes they don't! Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 2 Atmosphere: 4
This is the worst Dunkin I’ve ever been to. How do you have one person manning drive thru during your morning rush. I shouldn’t take 15 min to make a coffee and grab a muffin. You had 2 workers not waiting on anyone. It’s ridiculous I’ve worked at Dunkin and that would have never been acceptable Service Take out Meal type Breakfast Price per person $1–10
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Leigh Bland
Bron: google
8
2 years ago
Great customer service! I had an issue yesterday with a cocoa only being like half full. Went in today & they apologized & made me a free drink. Thank you very much! I love the new holiday blend. It’s great with pumpkin flavor. It’s a bit stronger than the regular coffee, which I like! I’m addicted! Lol
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