Dunkin' Bakery,Restaurant,Fast food in Toms River

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Recensies
#206 Van 257 in Toms River
6.2
115 Beoordeling
Sfeer
6.2/10
Voedsel
6.2/10
Interieur
6.2/10
Prijzen
6.2/10
Dienst
6.2/10
Meer details
Prijs & Keuken
$$$ Donuts
Restauranttype
Bakery, Restaurant, Fast food
Over
Guests may order perfectly cooked doughnuts and good bagels at this restaurant. Clients don't like sandwiches and iced coffee at Dunkin. A lot of visitors suppose that the staff is energetic here. Most people mark that the service is spectacular. But guests rate this place below average on Google.
Recensies
115 recensies
Beoordeling
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avatar
Julie Ef
Bron: google
4
6 months ago
I've been so hesitant to leave a review because I HATE to leave negativity on a business, especially knowing I will absolutely go back again (I mean America DOES run on dunkin, right?) BUT, this location has sunk really far into the pits. Lately, every order is wrong or they are out of what i ordered (I use mobile orders) and they just replace it with whatever they please and don't even tell you. The other day I ordered glazed donuts for my kids, got the bag & realized it was way too heavy for donuts, they substituted coffee cake muffins for my glazed donuts -- I mean WHY not at least another donut?! Today, I ordered a signature pumpkin iced latte no whip. The only thing right about my order was the size & the no whip!!! There was NO flavor at all!! No pumpkin, no vanilla, no caramel drizzle, no cinnamon sugar -- it's a plain latte that tastes old and bitter. I didn't even realize until I drove off and sipped it - at least my donuts were right I guess. You all need to fix whatever is so wrong with this location. Maybe it's the people, maybe it's the products, maybe it's the training, but damn so something. Food: 2 Service: 1 Atmosphere: 1
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Denise Smith
Bron: google
2
6 months ago
Every day I order iced tea, every day I get tea that was run through a dirty coffee maker so it tastes like bitter old coffee. No matter how many times I complain it still happens the next time. I’ll just have to start holding up the drive through while I taste test it. Food: 1 Service: 1 Atmosphere: 1
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Jenna
Bron: google
2
4 months ago
Whoever the lady was working on October 7th at 7:40PM. Messed my order then refused to remake it unless we paid again. Unbelievable Service: 1
Was at this Dunkin' Donuts in the 9 o'clock hour. When it went inside, waited 20 minutes online. Only two or three people ahead of me. The wait was so ridiculously long I walked out discusted. They're severely under staffed!! Service: 1
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amy leriche
Bron: google
2
2 years ago
If I could do no stars I would. This dunkin is awful. I have been there multiple times through the drive through and the lady gets my order wrong 9/10 times and they throw the donuts in the bag like they don’t care. My donut is always face down and the icing is all gone. Now today this is the donut I get almost no icing at all. I will never go to this dunkin again. I would rather drive all the way to the one on 37 or in brick over this dunkin even though it is a minute away from me.
Please fire the staff that were on duty on 7/15/23. The older lady was terribly rude to my daughter. She shoved the tip jar in front of my daughter and when my daughter thanked her, she did not answer her. The drinks were disgusting. So I called 2 times to let them know of the issue, and I was hung up on and then I was told I had the wrong number. When I went to the store, they denied those accusations. The younger girl did remake the drinks and offered something extra in return which was nice, but I have no tolerance or rudeness for liars. I will NEVER return to that facility. My sisters and I are are teachers in Toms River, and we have big mouths. Every teacher we know will hear about this. Food: 1 Service: 1 Atmosphere: 1
Ordered a Bacon Egg and Cheese on a croissant, what I got instead was the most disgusting, greasiest plain bagel I've ever seen in my life and I was still charged for the sandwich. When i called the store whoever picked up the phone said it was MY fault for not checking the bag. I can't even eat the bagel because I have to bring it back if I want to get what I PAID for. I totally didn't need to eat before my 12 hour shift thanks a lot Dunkin. $4.05 for a plain bagel, this is where you come to get ripped off.
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Susan G
Bron: google
2
8 months ago
Customer service was absolutely horrible. The lady behind the counter was so rude. Ice coffee was bitter coffee was definitely old I got 3 coffees n 1 specialty drink to go out of all that only the specialty was good I asked for xtra milk lady opens my cup started to pour drops straw/ lid on ground picks it up to put back on the cup what else can I say but disappointed dirty I would not go back again Service Take out Meal type Other Price per person $1–10 Food: 1 Atmosphere: 3 Recommended dishes Bagels
I’ve been coming here for a while. Sometimes the order is right, most times it’s not. If you want iced coffee after 2 pm, be prepared to drink sludge. It’s bitter like it’s “old coffee.” For $4, I don’t want to drink something that tastes like it’s weeks old. Service Take out Meal type Other Price per person $1–10
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Anabela Rojas
Bron: google
4
9 months ago
Donuts are always out of stock or sold stale. Coffee is awful, wasted out an entire coffee coolata because it was undrinkable. Every employee makes the cold drinks differently. Tired of wasting my money and being disappointed. Not to mention that several times I have been given back the wrong amount of change. The guy who used to work there would always try and keep the change until I finally got fed up and lost it on him at the drive thru. He went back and got my Change real fast that day, but doesn’t change that he did this to me several times prior. Think that man is gone now though Service Take out Meal type Lunch Price per person $1–10
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