Dunkin' Bakery,Fast food in Somerville

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Recensies
#157 Van 176 in Somerville
2.8
10 Beoordeling
Sfeer
2.8/10
Voedsel
2.8/10
Interieur
2.8/10
Prijzen
2.8/10
Dienst
2.8/10
Meer details
Prijs & Keuken
$$$ Coffee Shop, Bakery, Takeout, Fast Food, Breakfast
Restauranttype
Bakery, Fast food
Recensies
10 recensies
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4 employee and only one customer agenda of me. Back turned towards the customer and will do anything but take an order. The only employee helping a customer literally yelled at them to help the people in the line and still the other employees did nothing. When they finally walk up to the 2nd register they’re still not helping the customer but staring towards what’s going on in the first register. Ended up walking out. This was during lunch hour when people are in a rush too. Meal type Other Food: 1 Service: 1 Atmosphere: 1
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SRP
Bron: google
2
2 months ago
The workers don’t care and the coffee tastes completely different. Dunkin needs to properly train them.
Came at 5:30am. Website for this location says it opens at 5. I was told to not come back until after 6:30 when they open. Unsure if the website is wrong or the employees were new. Either way, not a good way to start an early day with no coffee. Service: 1
Missing items in delivery on more than one occasion. I Always pay for whipped cream on my latte and it has never arrived with whipped cream. They Never put the cream cheese on the bagel, they always give it on the side even when specifically requested to be put on. Laziness and lack of attention to detail. Not ordering through them anymore, there’s a better location about a mile away. Service Delivery Meal type Breakfast Price per person $10–20
Lids constantly leak, mobile order chaos, inconsistent staff...if I didn't live 1/2 a block away, I would never go here. (Also the Gulf station gas is always about $0.50 more than most places, so it's a hot mess corner.) Service Take out Meal type Breakfast Price per person $1–10
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Alex Keher
Bron: google
4
9 months ago
Restrooms not available for the customers is disrespectful. Service Dine in Food: 4 Service: 1 Atmosphere: 3
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Omri Drucker
Bron: google
2
2 years ago
Hard pass, especially since there's a starbucks right up the street and they're about the same price. The reason? I live up the road; for a long time me and anyone I've lived with have joked that this Starbucks is cursed to only hire people who get orders wrong. I'd say that *maybe* 20% of the orders are actually correct. Since the start of COVID, not only are they allergic to getting orders wrong, but I think I have seen an employee correctly wearing a mask once. Not to mention their staff is a constant carousel. Each time I step foot in there, there's someone new I've never once seen before, ready to get my order wrong.
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Jenny S
Bron: google
2
A year ago
I don't order often from this Dunkin', only when I'm desperate. I always do a mobile order. This is the 2nd or 3rd time I've done the mobile order to this location. Every time, the espresso drink I order is just iced coffee watered down with a ton of ice, cream, and sugar, and not the drink I wanted. Take the time and get it right the first time. Service Take out Meal type Other Price per person $1–10
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Hazel Cooper
Bron: google
2
3 years ago
This location does not allow you to use your dunkins rewards or coupons, they will not honor any deals that they clearly advertise on their walls & they will over charge you if you don't pay attention to the prices & if you bring it to the managements attention they just say the register is broke. They have new employees literally everyday and half of them are burnouts who continuously forget items that you paid for. I have had to go back so many times in the past 2 months for them forgetting parts of my order. There employees suck & the way they conduct business is disgusting
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Rob B
Bron: google
4
6 years ago
I love Dunkin' in general, and this one happens to be on my route, but alas, I can't stop here for coffee anymore! For some reason their coffee lids are terrible. The lid actually slopes inward, making it impossible to drink while driving. Never seen any lid like it, even at other Dunkins. Two stars, only because the ladies behind the counter are so nice.
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