Dairy Queen Grill & Chill Restaurant,Fast food in Edmonton

Name: Dairy Queen Grill & Chill
Address: 5041 Ellerslie Rd SW, Edmonton, Canada
Telephone: 17804862213
Rating: 3.3

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Dairy Queen Grill & Chill

Recensies

#449 Van 575 in Edmonton

6.6

269 Beoordeling

Sfeer

6.6/10

Voedsel

6.6/10

Interieur

6.6/10

Prijzen

6.6/10

Dienst

6.6/10

Meer details

Prijs

$$$

Restauranttype

Restaurant, Fast food

Kenmerken

Seating

Wheelchair Accessible

Informatie

5041 Ellerslie Rd SW, Edmonton, Canada

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Website Dairy Queen Grill & Chill

Over

You can share perfectly cooked soup and tasty chicken strips with your friends and have a good time here. Enjoy good ice cream cakes and perfectly cooked banana split that are served at this fast food. Most guests find the staff competent. Service at Dairy Queen Grill & Chill is something one can call fast. But people rate this place below average on Google.

Beoordeling

Uitstekend

107

Erg goed

Gemiddeld

Arm

Vreselijk

Sorteren

Nieuwste

Oudste

Oplopende beoordeling

Aflopende beoordeling

Datum

Datum vanaf - Datum tot

A Raj

Bron:

4 months ago

Picked up an 8" Reese Peanut Butter Blizzard cake from this location for a birthday. Cut into it and it was a normal vanilla cake with NO Reese peanut butter cups inside. The only peanut butter cup was on top of the cake and there was hardly any (see pics). There was also barely any icing (whipped cream) on top (see pics). If you go to the website, you can see what the cake should actually look like compared to what was given. They charged us for the blizzard cake ($37.99) plus GST when we received a plain vanilla cake worth less. We called them later that night after our guests had left, and the employee confirmed there should be icing on top and chunks of Reese peanut butter cups inside similar to a blizzard. When we told him ours did not, he said we should text pictures to some random number (which I still have), but he wouldn't provide his name. He said he was a supervisor. We told him we woud take it up with the manager the next day, so he gave us the managers name. We tried contacting the manager (Gurpreet) the next day, but s/he was unavailable to assist. After multiple attempts, we gave up this route and are now posting this review and contacting head office because we gave them a chance to make it right, but they chose not to do anything. Someone is cutting corners to save money, but charging the same price for the blizzard cakes, or the staff aren't making the cakes correctly. We will be contacting head office this week. We always went to this location for our random DQ cravings, but we are never going to this DQ location again. Service Take out Meal type Other Price per person $30–40 Food: 1 Service: 1 Atmosphere: 1

Tara Mingo

A month ago

We ordered a custom birthday cake and the design and care of the owners was superb. It’s beautiful! Thank you for making my birthday so special and also putting the cake in the car for my disabled mum. Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ice Cream Cake

Heresince86

5 months ago

This was our first experience at this DQ location. The server was very friendly and helpful 🙂 it didn't take long for our food to come to the table, the server brought the food directly to our table! 👍the food was soooo delicious 😋 I got the backyard bacon ranch double I was blown away by how good the burger tasted 🤤👌 the sauced and tossed bbq straps were also amazing!! 😋 I'd definitely stop by here again for a meal if I'm in the area 👏

Janine

2 weeks ago

Got my husband’s birthday cake from this DQ. They did an amazing job decorating it! Thank you 😊 Service Take out Meal type Other Price per person $30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ice Cream Cake

Kalyna Steinwand

For a small location this place has pretty good staff. They understand being careful about allergies, which has been really nice. There is not a lot of seating, but they're definitely fast at getting your order done the right way. Also, they're not afraid to admit if they made a mistake. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Banana Split

Dee Tee

A week ago

Ordered 7 hours prior to pickup. Not started when we arrived - lame excuses given’ the guy with the chocolate frosting isn’t here’ . 7 hours …. And another 30 minutes for the cake to be made ready. You have been warned- either call ahead or give yourself plenty of time. Totally disorganized. Service Take out Meal type Other Price per person $40–50 Food: 3 Service: 1 Atmosphere: 1

Candice Assoun

3 months ago

Why am I the last one to receive my cake when I was second person in line… makes no sense. Everyone was doing the same thing putting happy birthday on their cake and yet I’m Left waiting…. And it looks awful Service Take out Meal type Brunch Price per person $20–30 Food: 4 Service: 1 Atmosphere: 3 Recommended dishes Ice Cream Cake

Trang Bui

3 weeks ago

They went above and beyond for my son's birthday cake. Thank you so much 🥰 Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ice Cream Cake

Tiffany Saites

8 months ago

A shout out to this DQ for making my daughter her birthday cake. I sent them my ideas and told them to just be creative with it; they did not disappoint! It turned out fantastic and she was thrilled. Great job! 👍 Food: 5 Service: 5 Recommended dishes Ice Cream Cake

2 months ago

If I could give zero stars I would. This isn't the first time l've had food issues with this store, but I decided to give them another chance since they’re closer to where I live. I ordered the backyard ranch burger but requested special instructions to remove the bacon and ranch sauce. I also ordered a bacon two cheese deluxe with this order. However when I got the backyard ranch burger there was bacon and ranch on with the littlest dollop of the bbq sauce, the bottom of the patty was completely dry, and with the bacon two cheese deluxe burger I got for my sister it was the flattest driest burger, it was just cheese and meat. The last time my order was messed up I just took it and didn't complain, because I thought maybe it was an isolated incident. Clearly it was not. I'm not the type of person to complain very often but the food quality at this location is beyond dissatisfactory. Would definitely not recommend ordering here not even through delivery. Service Delivery Meal type Dinner Price per person $20–30 Food: 1