During my visit to Gaya Street morning market, I chanced upon this coffee house and decided to have breakfast there. It was 8 am, and I was the first customer. However, right from the moment I stepped in, I felt something was amiss. None of the three staff members at the counter greeted me or offered the menu. Despite assuming they were busy with the early opening, I couldn't help but feel uncomfortable with their lack of friendliness.
As I waited for my order, I noticed that none of the staff members were smiling, and the overall atmosphere seemed rather unwelcoming. When my grilled salmon big breakfast and hot cappuccino arrived, I opted to take my own plate and glass to the upper floor as I was not eager for further interaction with the unfriendly staff downstairs.
The breakfast itself was decent but not outstanding. The small sausages felt unnecessary, and the salads lacked freshness. The environment on the upper floor, however, was a stark contrast – cozy, comfortable, and beautifully decorated with pleasant music playing.
As I prepared to leave, I observed the staff warmly greeting other arriving customers, which made me wonder why I had been treated differently.
In conclusion, while I don't expect to be treated like royalty, I believe it's crucial for any business to provide good customer service and make all patrons feel welcome. A little kindness and friendliness go a long way in creating a positive dining experience.
Service
Dine in
Meal type
Breakfast
Price per person
RM 20–40
Food: 3
Service: 1
Atmosphere: 5
First time here. They open 8am onwards and is good for those early bird that is looking for breakfast. But, breakfast is average, oily and not too great with the price they charged. But, good thing is their space at the upper floor is big for those looking for quiet place to work. Can use their wifi and do work quietly there.
Service
Dine in
Meal type
Breakfast
Price per person
RM 20–40
Food: 3
Service: 3
Atmosphere: 4
Ordered grilled chicken and wrap teriyaki chicken. The grilled chicken okay la but the wrap teriyaki doesn’t taste good, the wrap is hard and too thick. Drinks wise normal only. It doesn’t have many people but still waited 40minutes for our food. Luckily this cafe have good vibes and environment, except when I came here, some kids are making loud noise, and the parents doesn’t even care.
Service
Dine in
Meal type
Lunch
Price per person
RM 40–60
Food: 2
Service: 4
Atmosphere: 5
Recommended dishes
Caramel Coffee
Very good restaurant environment, food is just normal. Service is quite slow
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 3
Service: 3
Atmosphere: 5
First of all I would say the food is ver nice and ver delicious, however the environment when we got there choosing table was very hard since all the table were dirty as u can see in the picture, second of alllll whileeeeee we were EATING ONE STAFF COME AND CLEAN THE TABLE NEAR TO US, I THINK SHE USED SPRAY OR SOMETHING LEAVING A VERY DISTURBING AND BAD SMELL OF CHEMICALS I ALMOST PUKE. 🤮 i just wanna say please clean the table and dont use that chemical smelly thing when your customer is eating beside.!
Food: 3
Good coffee, but customers are advised to wear warm clothes as the aircon is freezing cold (long pants and sweater are recommended). I'd love to stay longer, but it's just too cold for me.
Also the environmentalist in me would prefer to avoid plastic cups/straws for dine-in ...
Coffee is good though
Service
Dine in
Meal type
Other
Price per person
RM 1–20
Food: 4
Service: 4
Atmosphere: 2
Ordered the salmon aglio lio, it was OK..the German sausage pizza was very underwhelming, the only good thing I can say is the generous topping..but the sausage kinda has the icy taste, like when u stored food inside the freezer for a long time..the sauce on the pizza 👎👎👎👎👎👎👎.. what really ick me was the cleanliness, we asked for small plate twice and they gave us dirty plates with stains on it..the drinks were good and worth to try 👍👍👍👍👍
Literally the best coffee shop in town, staffs ARE LITERALLY ANGELS SENT FROM HEAVEN so kind, friendly group of people, jangan kau peduli komen yg bertripin tu ( that person probably just want to show how wide his/her knowledge on vocabs ) . But honestly the coffees were really good and Im not being bias bcs it tasted like they always do that morning espresso calibration (which they nail it👌) , and the pricing is reasonable because for that giant serving cup with diverse flavours to pick from honestly I wouldn’t complain at all.
The wifi is super fast so for students who need to do their assignments, this is a good spot for you. The cakes however, very very underrated because I love the cheesecake especially. The texture was perfect , the flavours was enough it wasn’t too sweet and a lot of pastries to pick from. Will come again and promote it more to my friends 💕
Small things that not important but i kinda appreciate it :
I loveeee the playlist and you know those types of coffeeshop where the barista purposely put those very nice underrated songs to make the atmosphere chill and relaxing? Like those type are the ones who makes students take out their earphones, rest for awhile and engage in new conversation. Thats how you know that coffeeshop is alive and not socially dead.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
Cozy atmosphere and good food. Unfortunately service quite poor because even a hot plain tap/filtered water (requested 2 times - 1 at the counter upon ordering. 1 - while seated at the table) they could not serve, thou' the number of customers were less only 3 tables occupied.
However, understandable that the places has just opened for business and staffs must be new.
Food: 4
Service: 1
Atmosphere: 4
Very nice Café, foods and Drinks are 👌🏻.
1st impression, i thought the Café is just for take away because i only see 2 tables & few chairs near to the counter but actually they got like more than 10 tables upstairs with nice and modern design decoration area for dine in..and they also got private room enough for 10pax.
The coffee is Superb. I've tried Matcha, Caramel Coffee Frappe, Signature White Espresso Frappe & signature Belgium Chocolate..fuuhh.. Marvelous.. 👌🏻👌🏻👌🏻👌🏻
Service
Dine in
Meal type
Breakfast
Price per person
RM 40–60
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Caramel Coffee
