Cold Stone Creamery Restaurant in Lexington

Name: Cold Stone Creamery
Address: 3801 Mall Rd #110, Lexington, United States
Telephone: 18592802264
Rating: 3.7

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Cold Stone Creamery

Recensies

#673 Van 1278 in Lexington

7.4

83 Beoordeling

Sfeer

7.4/10

Voedsel

7.4/10

Interieur

7.4/10

Prijzen

7.4/10

Dienst

7.4/10

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Prijs & Keuken

$$ Dessert

Restauranttype

Restaurant

Kenmerken

Takeout

Wheelchair Accessible

Informatie

3801 Mall Rd #110, Lexington, United States

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Website Cold Stone Creamery

Over

Have perfectly cooked hamburgers at Cold Stone Creamery when you happen to be near it. According to the guests' opinions, waiters serve tasty ice cream and good creamy cakes here. Most people note that you can try great chocolate frappe at this place. A lot of reviewers find that employees are energetic at this place. Many visitors highlight that the service is fine. The overall rating of this spot on Google is 4.

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Davyd Silkovskyy

Bron:

A week ago

Food: 5 Service: 5 Atmosphere: 4

Manuel Reyes

4 months ago

Service Dine in Meal type Other Price per person $10–20 Food: 4 Service: 3 Atmosphere: 3

2 days ago

Dock Dynasty

2 years ago

If you plan on a curbside pick up your better off walking in. I had a set time and tried to call for 10 mins and no ever picked up the phone. Finally went in and said I had an online order for curbside pick and all she did was look at the order to confirm that and handed me my order. What good is gonna due to offer curbside and not a answer your phone. Then the cookie dough was barely chopped. I ordered a quarter and it was mostly ice cream with a few big chunks at the end normally they chop everything up really well. Poor customer service.

I know inflation is bad, but an Candy Apple $12 and a piece of Chocolate $5 is a little extreme and Very Overpriced...... Service Dine in Meal type Other Price per person $10–20 Food: 4 Service: 3 Atmosphere: 3

Graham Christian

A year ago

It makes me really sad to say this. But the owners of this store are racist . . . and so much more. One of our close friends worked at Cold Stone Creamery - she's our babysitter. She's always been a young woman of integrity and works hard. Recently she called out one of the managers for making racist comments and then in return - was told she was a bad employee and fired. Quite frankly - I'm shocked and upset. I will no longer be attending this store and I will go out of my way to tell everyone I know not to go. Please do not support this store.

Bree Massey

Manager was disrespectful to me and other employees, I worked there for a month before I was fired without cause. I wasn’t even told I was fired and wasn’t aware of the fact until I noticed I was removed from the group chat used to communicate between employees. When asked the owner claimed she could not afford to keep me employed after previously stating she would talk to the manager about rehiring me because when I first noticed I was removed from the schedule she claimed I was fired for an minor allergy I had to some cleaning products.

Rea

I came into the establishment it wasn't clean whatsoever, and when I went to order the manager took my order and was trying to make advances on me. This is entirely inappropriate for the workplace in my opinion. When I finally received my ice cream it smelled bad was already partially melted. Would never dine here again.

Bonita D

3 years ago

well I'm very disappointed. I've been here twice b4 (once in Newport KY, once in TN) and it was great both times. I drove across town to get the only thing ive ever had here, sweet cream with raspberries. The 1st thing was how messy she gave it to me. I went to leave & another patron who was dining outside saw the mess I was battling and suggested going back in and asking them to put it in a bigger cup. i appreciated that and did exactly that. The 2female and 1male employees were all very friendly & worked fast. I got in the car and went to enjoy my treat and this is what I looked down to see. I will attach pics of the runny, melted mess with the thick black hair sticking out of it. there went $5 and a lot of time.

Gaby Soto

I came here 2 times never again.I ask for my ice cream with sprinkles and they just want to put it on top instead of mixing it. I also ordered strawberry ice cream they ran out and didn’t even bother to get more they just gave me what was there my cup didn’t have enough like the other ones I ordered. I rather go to the one in sir Barton they are way better.