Cold Stone Creamery Restaurant in Chino Hills

Name: Cold Stone Creamery
Address: 13065 Peyton Dr C, Chino Hills, United States
Telephone: 19099020015
Rating: 4.3

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Cold Stone Creamery

Recensies

#63 Van 186 in Chino Hills

8.7

72 Beoordeling

Sfeer

8.7/10

Voedsel

8.7/10

Interieur

8.7/10

Prijzen

8.7/10

Dienst

8.7/10

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Prijs & Keuken

$$ Dessert

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

13065 Peyton Dr C, Chino Hills, United States

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Website Cold Stone Creamery

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At this place clients can delve deep into delicious dishes, and degust good pies. It's time to try nicely cooked strawberry ice cream, chocolate custard and brownies. Visit this place and have delicious chocolate frappe. Cold Stone Creamery is recommended for the efficient staff. The nice service is something these restaurateurs care about. This place offers you low prices for delicious meals. This spot is ranked 4.3 within the Google grading system.

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Ernesto Lopez

Bron:

2 months ago

Service Take out Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Coffee Lovers Only

Ryan Lee

5 years ago

My fiance and I went in and were greeted by the sweetest girl. She was the only one working at the time. Managing a busy store all by herself and still finding time to make conversation with everyone. She recommended a few flavors and we left happy.

Nancy Hulme

7 months ago

Still believe they have the best ice cream around especially with the mix ins.... always chocolate

leo cruz

2 years ago

Got it through door dash today about 2 in the afternoon and one of them had a long hair in it

Jenny T.

A year ago

Bought family size of Mud Pie Mojo today. OMG, it was soooo good! This is our favorite Cold Stone flavor. Everyone in the family enjoyed it. She did such good job. 👍🏻👍🏻

Kristi Dorman

8 years ago

Great ice cream, great variety, great customer service. Expensive, but totally worth it if you sign up for the e-club and only go when you have coupons. Only downside is that their website (and Google) never seem to have the right times listed. Make sure you call ahead if it's past 8pm :P

L. Miller

4 years ago

Annually, I purchased my husband's family birthday cake at Cold Stone. We have been coming to this location for over 10 plus years. We order this same cake ever year the strawberry Passion which is a standard Cold Stone cake. Tonight when I went in I received the worse customer service imaginable. Young man behind the counter could not answer a simple question about how to order the cake for pick up on Saturday. When I asked him to put the cake on hold the response I received was maybe it would be there maybe it wouldn't. I asked for the name and the phone number of the manager. Response was he didn't know who the manager was and could not seem to give me any information. At that point, I told him that if they could not order the cake I would walk out and go to Baskin Robbins. Employees response, "OK". How sad that this employee is representing someone's business. **********UPDATE******* The owner Vincent called me and further convince me that my decision not to return to Cold Stone was a good one. The purpose of his call was to "educate me" about his staff. He did not ask me about my experience, but told me he was aware of what had happened. At that point he spent time defending his staff member. I pointed out the lack of customer service. Vincent told me this employee was a good kid and that I needed to understand he was 18. My response was he's representing your business. Vincent did not apologize nor seemed interested to see how we can resolve the problem. Truly baffled why an owner would call a customer if not to resolve the issue to retain a customer, I asked him what the purpose of his call was whether it was to work something out and I would return to purchase a cake. Nope, Vincent did not seem interested. In fact his response was he called to tell me his policies. Thank you Vincent. I now know your policy and appreciate the fact that I'm going to keep my money. After 10 years of patronage at your location you have now lost a customer.

ismael uribe

This place I amazing a lot of options of ice cream and toppings I can’t wait or try something new next time and I will post pictures abs update

CM Liu

It has been a challenging year; and it might be even more difficult to work on Easter Sunday 2021. The rudeness of the staff served us ruined the kid's excitement of getting an ice cream.

Joseph Holmes

Great cold stone here team is very dynamic and works well together to knock out orders, very good