Cold Stone Creamery Restaurant in Santa Clara

Name: Cold Stone Creamery
Address: 3934 Rivermark Plaza, Santa Clara, United States
Telephone: 14086549137
Rating: 3.5

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Cold Stone Creamery

Recensies

#296 Van 412 in Santa Clara

7.0

136 Beoordeling

Sfeer

7.0/10

Voedsel

7.0/10

Interieur

7.0/10

Prijzen

7.0/10

Dienst

7.0/10

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Prijs & Keuken

$$ Dessert

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

3934 Rivermark Plaza, Santa Clara, United States

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Website Cold Stone Creamery

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To taste perfectly cooked pies is a truly good idea. The chef at this confectionary restaurant cooks good strawberry ice cream, ice cream cakes and creamy cakes. Take your chance to taste great chocolate frappe, milkshakes or iced coffee. Cold Stone Creamery is famous for its great service and friendly staff, that is always ready to help you. Based on the reviewers' opinions, prices are reasonable. From the visitors' point of view, the decor looks lovely here. Google gives it 4 so you can select this place to spend a good time here.

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Dipen Patel

Bron:

A month ago

Service Take out Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Akhila S

4 months ago

Bought an ice cream cake- cheesecake called desire… nowhere tasty like it used to be. The yellow cake is not fresh and drier than the Arizona desert!! So much for advertising their moist cakes ! 36$ down the drain!!

Title: Disappointing Experience at Cold Stone Store I recently visited the Cold Stone store at Rivermark plaza and unfortunately, my experience left much to be desired. Upon ordering my ice cream, I was shocked to find that it was served without being properly mixed. Not only did this affect the taste, but it also showed a lack of quality in their service. Adding to the disappointment was the demeanor of the staff. They were incredibly rude and dismissive when I brought up the issue, showing a complete disregard for customer satisfaction. Overall, I was thoroughly dissatisfied with my visit to Cold Stone. From the poorly mixed ice cream to the disrespectful attitude of the staff, it was a regrettable experience that I do not intend to repeat. I would not recommend this particular store to anyone seeking a pleasant ice cream experience. Service Take out Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Shruti Bhandakkar

4 years ago

Awesome Ice-creams! They also have milkshakes and smoothies! You can literally make your own ice cream with any available ingredients! They have kids sizes and regular ones. Then small regular one is also pretty big in size! Lots of variety to choose from. Two of my personal favorites are chocolate devotion and Oreo overload. Basically all ice cream lovers def need to visit here once and I guarantee you will be back for more! They do not have a lot of seating though. Only a couple of tables inside and two tables outside. Also sometimes they have huge line.

Aaron S

The ice cream cakes don’t taste as good as they used to. And all the reviews about the customer service are spot on. The employees don’t wear gloves and are rude.

rakesh mekala

2 years ago

Worst ice cream, I am a regular to cold stone but this time I ordered it in doordash for pickup and they put in burnt brownie in chocolate devotion and I got ice cube in my ice cream, worst. Watch out if u are ordering and picking up your order.

kristy gutierrez

Customer service was garbage!! One worker had air pods on and completely ignored me! I had to pull off my mask to ask for help after trying to get his attention his attention once all i wanted was a lid he grabbed it and just handed it to me. No other acknowledgment! Music was blaring!! Will not return to this location again! If he could leave no stars i would!!

Leo Bu

3 years ago

I like cold stone, but this is the first time I order a prepackaged ice cream cup, and I'm so disappointed in the false advertisement on this cup, the images on the label and the claim that it's cake batter with cookie dough, and I dug a quarter way in and their was nothing but vanilla. Vanilla ice cream is half the price at a grocery store, I'm surprised no one called this cup a scam, I don't even know what the other cups have but I assume it's all vanilla as well.

FD A

7 months ago

Extremely impolite and ill mannered staff. I asked a question from the guy whose name is Andrew and he didn’t even bother himself to answer. Then I asked again and he answered reluctantly.(I can’t say he answered just nodded) Seems like they hate their job or interaction with customers. The funny thing is that there is a choice for tip when you pay. Seriously? Why would someone pay tip to an impolite and inconsiderate server who ignores you while looking at your eyes?

Billjeans94

Garbage employee did not treat my son right! He can thanks god I wasn’t there because I’ll trow him over the ice cream if it happens when I’m present I don’t care! If you are working on service better deliver a good service if not move on!