Cold Stone Creamery Restaurant in San Ramon

Name: Cold Stone Creamery
Address: 600 Market Pl, San Ramon, United States
Telephone: 19253281014
Rating: 3.5

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Cold Stone Creamery

Recensies

#131 Van 183 in San Ramon

6.9

68 Beoordeling

Sfeer

6.9/10

Voedsel

6.9/10

Interieur

6.9/10

Prijzen

6.9/10

Dienst

6.9/10

Meer details

Prijs & Keuken

$$ Dessert

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

600 Market Pl, San Ramon, United States

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Website Cold Stone Creamery

Over

Based on the visitors' opinions, waiters serve good soup here. It's a pleasant experience to taste perfectly cooked chocolate ice cream, fudge and biscuits. Here you can have great iced coffee or delicious chocolate frappe. Food delivery is a big plus of this confectionary restaurant. Rough employees are the only thing that can spoil your evening at Cold Stone Creamery. A lot of reviewers note that the service is fast. You may be surprised by adequate prices at this place. But this spot hasn't received a high rating from Google users.

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Datum

Datum vanaf - Datum tot

Pari Thiagasundaram

Bron:

A month ago

Service: 1

Yashvi Jain

7 months ago

they only allowed us to have two samples which is weird bc they never have a limit, no one was even behind us we had so much time. when we ate it and the waffle cone was super stale which was disappointing because i love waffle cones. the ice cream scoop was small. I also wanted twix in my ice cream and they only took one twix and barely mixed it. there was just one chunk of twix to eat. they did the same for the rest of my family

Was there at this store at 9:30 pm (closing hours is 10pm ) with our kids. They were closed !. Kids were very disappointed. Service: 1

ahonesty scott

A year ago

I had the worse experience at this location. I went with my sisters and as soon as we walked in we, we were greeted with dirty looks. One by one we ordered our ice cream, and when it was time for us to pay, our experience at this location went downhill. One of the workers basically threw my sisters ice cream on the counter, while we were all lined up at the register. The employee helping me was very nice but the cashier was VERY RUDE! he threw our money at us, and when we asked for lids he threw those as well. From the moment we came through the door, the cashier was not friendly nor was his customer service good at all. Hopefully corporate can nip this in the bud before someone else have this unfortunate experience. I hope that customer service is important and this is handled accordingly. I would not recommend this location to anyone at all.

3 Daoist

7 years ago

Well I like the Cold Stone franchise in general so part of my rating is based on a general appreciation for good ice cream mixed with fun toppings. As for this location we just went there yesterday and got some tasty ice cream and had a good experience. The employees were nice young kids and the location is a cute little round gazebo looking shape in a nice courtyard area of the shopping center.

Pradeep Gupta

10 months ago

Best place for ice cream and ice cream cake in San Ramon. Convenient and enough sitting space outside. It's kind of a go to place for little ones for sweet treats 😉..

Ruben Gonzales

Rude workers. Two women who helped us acted like it was a big deal when we wanted the Kirby desert in the actual Kirby cup! More of a sigh about having to do it rather than a smile. Very unfortunate to see from a coldstone store where other stores have been great.

Catie Nguyen

Bad customer services. If I could give a zero, I would have for my experience today. The store was empty with two helper behind the counter today when I walked in. I ordered a pineapple mango smoothies, which the first guy took his sweet time going to the back room to retrieve the mixer bowl. When he came out he asked again what flavor I wanted, and instead on MANGO pine apple, he told his buddy it is pineapple, and they both pushing back and forth on who would make it. By that time there is a line behind me, about 6 customers. So the 2nd guy prepared the ordered and let the machine ran, and went to help the 3rd customer, while the 1st guy took another smoothie order and quickly prepared, and cashier's for the 2nd order. There 3rd, 4th, 5th were also done at that time, the 2nd helper keep looking back at my smoothies but instead of finishing it, he went to help the 6th customers in store. The 1st guy saw me standing in front of his cashier waiting and asked what did I get. I waved my empty hands to him, and he asked me DID I ORDER? Told him yes, and he looked at the smoothie machine, shrugged then continue with the cashier charges for the rest of their customers. I asked them if I ever gonna be served, they acted as if they had no idea what my issue was about, so I left the store Would not returned as this was not my first time dealing with rude helpers here at this store. Not surprised if they are going to close neither in this day and age

Indrasis Chakraborty

4 years ago

After a long time I had cold stone from this place. Was happy finding this spot after I left florida. I have tried their chocolate devotion, which is still delicious. The server was a friendly and efficient guy. They also have 3-4 sitting table inside the store. Very nice and cozy space

Mustafa Sakerwala

3 years ago

A very hip and happening place. Very famous amongst younger crowd. Always had an experience with professional and quick Cold Stone team members here. Ice cream, undoubtedly, is delicious! It's right there in the corner of Market Place and cannot be missed!