Cold Stone Creamery Restaurant in Brea

Name: Cold Stone Creamery
Address: 1065, Brea Mall Way, Brea, United States
Telephone: 17145291499
Rating: 2.1

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Cold Stone Creamery

Recensies

#140 Van 183 in Brea

4.3

18 Beoordeling

Sfeer

4.3/10

Voedsel

4.3/10

Interieur

4.3/10

Prijzen

4.3/10

Dienst

4.3/10

Meer details

Prijs & Keuken

$$ Dessert

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

1065, Brea Mall Way, Brea, United States

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Website Cold Stone Creamery

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Welcome to [ESTABLISHMENT], one of the top places in the city where you can enjoy a wonderful atmosphere and delicious cuisine. This [ESTABLISHMENT_TYPE] specializes in [CUISINE]. The venue has already gained the trust of many guests, having gathered [COUNT_REVIEW] reviews from satisfied visitors. The average rating of [ESTABLISHMENT_RANK] speaks to the high level of service and quality of dishes.

Every visit to [ESTABLISHMENT] is a chance to immerse yourself in a unique atmosphere and discover the distinctive flavors of [CUISINE]. The chef and the team are dedicated to offering dishes made from the freshest ingredients, combining tradition with a modern twist. Whether you're looking for a place for a business lunch, a romantic dinner, or a gathering with friends, [ESTABLISHMENT] is always ready to offer you something special.

Guests' reviews often highlight not only the taste of the dishes but also the excellent service and attentiveness of the staff. The high rating of [ESTABLISHMENT_RANK] confirms that the team knows how to make each visit unforgettable. If you're searching for a venue with outstanding cuisine and a pleasant atmosphere, [ESTABLISHMENT] is the place to go.

Come and see for yourself why [ESTABLISHMENT] is one of the best [ESTABLISHMENT_TYPE] in town. Discover the authentic flavors of [CUISINE] and enjoy an unforgettable gastronomic experience.

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George Martinez

Bron:

2 years ago

This parlor is in the food court at the Brea Mall. It's conveniently next to the Wetzel Pretzels. The flavor scheme is only rivaled but the color scheme. My grandson wanted the Lucky Charms combo and he couldn't have been happier. The sever was polite and friendly and the mall finally put tables out again. When you're in the mood for something different and delicious come check it out 👍🏼

Alan C

I wanted the order the ultimate cake batter with a cone the guy said, first he told me what size and I didn’t know what sizes they had then he told me they were over there and the fricken sizes didn’t even say the size on them then he told me to pick and I said what are the sizes and he finally told me, I chose medium as he was making it he told me that they didn’t have one of the topings and i said can I get Kit Kat and then he told me to choose one of them from the display and I told him where is the display and he said it should be right there I wanted Kit Kat but for some reason I guess he didn’t hear me or they didn’t have it so I chose crunch, when he was done and registers me up he gave it to me but it was in a cup and I told him I wanted a cone and I said can you maybe put it on top or something and he said no once it’s made we cant. I understand that they have guidelines rules but I fricken asked for a cone at the beginning. I told him it’s fine and payed with the gift card. The ultimate cake batter didn’t even taste like cake batter it tasted like chocolate. The guy seemed new and seemed like he hated his job and I was sad and got a messed ice cream order. Worst experience ever at this cold stone and it was only my second time at this location, Brea mall step up your game and maybe give every employee a microphone so I can hear them or train them to talk louder since it’s so fricken hard or hear.

Jessica Garza

6 years ago

Waited in line for about 5 mins before being helped. It was extremely packed, there was a full line for pretzels and about another 10ppl behind me for ice cream. While finally being served, the guy helping me didn’t know how to make our order. We ordered what was supposed to be a warmed cookie with cookie dough, vanilla ice cream, chocolate shavings and whipped cream; we got frozen cookies on a plate with vanilla ice cream and chocolate shavings. When I asked if it was supposed to be warmed he kind of just looked at me like I was speaking in a foreign language, then asked if I wanted him to throw it in the microwave. I asked for a warm cookie, so he took the plate back began to take the ice cream off.. which seemed like a difficult task to do so I just told the guy to just chop up the cookies and throw it in a cup. We already were waiting forever and there was a huge line it wasn’t worth the effort as the guy made it seem like he was completely confused on what to do and kepted looking up at the board on how to apparently throw it in a microwave. Upon ordering my last two items, there was another gentleman whom walked out in a black hoodie and began making ice cream. He called over to 3 kids waiting asking if what he was making was correct. They walked over not in line and told him their order. This kid made 3 ice creams and handed them out right in front of me and proceeded to tell the 3 kids to walk around back to meet him. They never paid for their ice creams and this kid grabbed his back pack and left. All while not only myself had been waiting for quit some time for my ice cream but there was a full line of about 10ppl, all of us PAYING customers. Even my 7yr old asked why those kid cut in line and then my 8yr old proceeded to mention that they didn’t even pay for their ice cream. Upon asking for the managers phone number (I asked for a manager originally he said there was no manger there) the guy helping me grabbed a young blonde haired girl. She asked what the issue was and I just told her I wanted the managers number. She again asked what the problem was. I just told her, I just was looking for the managers phone number. She asked what I needed. I proceeded again to ask if she had a number for theanher which she replied yes, and again asked what the issue was this time with an attitude. I sternly just said I just wanted the phone number and that was it, that was my question/issue all I wanted was the phone number for a manger. She repeated to ask me again about 3 more times each time getting an even bigger attitude before finally walking away only to come back minutes later hand me a piece of yellow sticky paper and immediately turn around and walk away from me as if I was being a hassle. Another worker had asked her what the issue was about and they proceeded to start talking about me before I even walked away like I was some big problem. We will never go to this location again.

Tom Lee

Taking their sweet time to text and talk with their friends. The Asian guy who works here feel like everybody owes him money and having the stink face while making ice cream. But I mean if u love coldstone u still gotta swing through.

Enrico K

Only one person working on Sunday. Very slow. Only 5 groups infront of us, yet had to wait up to more than half hour just to get serve. I feel sorry for the only employee that works on Sunday.

Jonathan Llamas

A year ago

Only one person working on a Tuesday afternoon! And to top it off, they’re in Wetzel uniform!

V B

They don’t know what they offer. After 20 min waisting my time, they say we cannot do cone ice cream. This is the second time with creamery that they do such a thing. Never come back!

Mayur Desai

Horrible customer service.On regular day we went at 6:45 , there were 3 customers in line ahead of us and they refused to take our order at 7clock, after waiting there for 20 mins in line.They close at 9 according to google maps, they should have taken our order.Same thing happened last week when no one was in line and we went at 6:30 pm.If you go here be prepared to not have an icecream.

Glen Gray

Google says open till nine. Got here at 7:35, employees say they’re closed. I told them that it says it’s open till nine online, they rudely respond “well it’s wrong, we’re open till 8.” Keep in mind, it was still well before 8pm.

Bassel Mahfoud

The service is very slow, can't even give it a one star but I have to :( Spend 15 min to get an Ice cream for my son, they had only me in the line.