Cold Stone Creamery Restaurant in Folsom

Name: Cold Stone Creamery
Address: 2791 E Bidwell St, Suite 1000, Folsom, United States
Telephone: 19168172776
Rating: 3.9

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Cold Stone Creamery

Recensies

#263 Van 410 in Folsom

7.8

81 Beoordeling

Sfeer

7.8/10

Voedsel

7.8/10

Interieur

7.8/10

Prijzen

7.8/10

Dienst

7.8/10

Meer details

Prijs & Keuken

$$ Deli

Restauranttype

Restaurant

Kenmerken

Takeout

Wheelchair Accessible

Informatie

2791 E Bidwell St, Suite 1000, Folsom, United States

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Website Cold Stone Creamery

Over

That's a nice idea to order tasty ice cream, chocolate custard and chocolate cakes. You can come across reviews that chocolate frappe is delicious here. Cold Stone Creamery is well known for its great service and friendly staff, that is always ready to help you. Google gives it 4.3 so you can choose this place to have a good time here.

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Cameron Begbie

Bron:

2 weeks ago

Food: 3 Service: 1 Atmosphere: 2

Cameron Begbie

Bron:

2 weeks ago

We, a family of four, came in to each get an ice cream. There were 3 groups of 2 in front of us but the person helping them seemed competent. There was at least one person in the back not helping people, but probably doing other admin things. Another employee came in from outside and the competent employee left the front to allow the newly arrived employee to handle the customers that have now multiplied behind us. This employee moved so slow that we ended up only offering 2 out of our 4 wanted deserts we were hoping to get because it was embarrassing to us that we felt everyone in the store was waiting on us as we waited on this employee. This location has steadily gone down hill. Plus, you add in 2 other employees leaving a less than motivated employee out to serve the entire store was disappointing. Food: 3 Service: 1 Atmosphere: 2

Flash826 V

Bron:

7 months ago

We visited this Coldstone while in Folsom. Hands down the worst service we’ve ever received at a Coldstone. The young man helping us was rude and seemed like he didn’t want to be there. When asked if they had sweet cream ice cream, he said, “I don’t understand what you’re saying.” When asked if the pecans are whole or crushed, he shrugged and said, “I don’t know.” Seriously? My wife and mom said he must be slow or “special.” Ok, maybe… so, when he handed my wife her pistachio ice cream that was so soft it was practically like a milkshake in a cup, I was done. I walked over to the lady owner and asked if “that worker” is slow because if so I want to be sensitive to that. She said no, he isn’t. I explained he’s been rude since we walked in and doesn’t seem like he wants to help us. She goes on to explain, “He has a really bad cold and wants to go home.” ……………. I do want to recognize the assistant manager who was so friendly and took charge to get my wife a new pistachio ice cream that was frozen, not mush. Great attitude and was hustling the whole time on online orders, I believe.

hiral ravani

Bron:

A year ago

Had to wait 35 minutes and when finally got it it had very less quantity then other locations ,staff is careless milkshake was only filled about 75 percent , icecream was not filled all the way up like they show in the photos and brownie was stale.

Jackson Ramos

Bron:

8 months ago

I came in today and experienced the most kind and positive customer service I have had in a while. Two of the workers made great conversation and were very positive even through a rush. They were very fast but I did not feel rushed. I believe their names were Aaron and Chrystine.

Mansi Arora

Bron:

7 months ago

Love going to cold stone. Not only ice creams, cakes are so delicious. Staff is very friendly & helpful.

Michael Isaac

Bron:

4 years ago

Great Ice cream and great service! Such an amazing selection! We love to come here for the Apple pie ice cream. Taste just like Apple pie! I would definitely recommend them to anyone in the area looking for a nice little dessert. I myself will be stopping back by when we are in the mood again!

kixx ars

Bron:

10 months ago

This place sucks , came here with my kids and really wanted a waffle cone Reese’s . They have advertising all over the place for them on the windows and door and walls and even menu . But ….. they have no waffle cones and no batter to make waffle cones …. So first and last visit I’m not impressed .

Brian Barnett

Bron:

A year ago

Ordered a door dash from this place last night. Part of the order was missing when the door dasher delivered it. My wife called and notified them about the situation the staff there didn't sound like they knew what was going on and they told her to hold on so they can give her the phone number of the manager. First off extremely unprofessional secondly she got hung up on and was not able to call the number back. DO NOT order Door Dash from this restaurant or give them any business.

Nam Mishra

Bron:

7 months ago

Ordered Icecream cake for my party. It was delicious. Mango flavor.

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