Circle K has gone downhill since Covid! They added self-checkouts that suck and you still need an employee to check you out if you need cigarettes or alcohol. You can't buy lottery tickets at self-checkouts. So basically, you still have to stand in line to hope that someone will come up to the register to help you. I wish there were more Quick Trips around Surprise, AZ! I would go to them! They have it down to get you in and get you out, and they don't make 53 year old guys pull out their I.D. for every adult transaction!!! That's ridiculous! The employees keep telling me they have to meet a quota for i.d. scans!!!

D.Scott Warren

Bron:

3 months ago

I was just in your Circle K at 6:40 AM to grab a soda refill and a coffee refill. Went to the register to pay before I got my refills, and I was not greeted by a friendly person. In exchange, I was disrespected snapped and or yelled at by a condescending grossly, overweight extremely unfriendly black lady. I almost walked out without even filling up my refills, on how I was treated. You have lost my business indefinitely! Walking in not saying a word, and being treated in that manner is uncalled for! I did, and said nothing to be treated that way. My suggestion to you is hire people that are a people persons. Friendly, kind, and welcoming. I did not get her name because she was not wearing a name tag so I do apologize for the derogatory description but you get what you give!

Johnathan Clayborn

Bron:

5 months ago

This store reminded me why I usually go to QT. I went inside and got a cup of hot water to heat my child's bottle, and bought a gallon of water and a cup of coffee. The cashier charged me full price for a half a cup of water. I told him it was water and he says "its in a cup, isn't it?" How tf else are you supposed to get water?? Definitely not coming back to this store.

Clifton King

Bron:

11 months ago

Everytime I try to use the. "Save .30 a gallon on gas if you buy these 3 energy drinks", the cashiers never know what I am talking about and I never get the deal that I went there for in the first place.

M. Mason

Bron:

5 years ago

Pay attention to your pump their limos are off and when I mentioned it they just blew me off. Unsure how this name of convenience stores is still around. Every location is filled with rude "employees" that have bad attitudes. All of the pumps are usually never working, there is at least 1 or 2 with out of order tags. Store is a mess and the pumps and parking is disgusting.

William Rucker

Bron:

9 months ago

So. This new manager insists on pushing every single customer through self checkout. He won't let anyone use a regular register. If it irritates you he will let you know its how it is and he doesn't care what you think. The guy has 12 people in line and won't let another register open . He quotes federal laws to customers during 20 second transactions. He is really focused on telling customers what they can't do by way of federal law. What's the point of that. A power trip.he herrasses women carrying little old dogs under their arm. That's what he did to the lady in front of me. Belittled her with federal dog laws because she carried her chihuahua into a convenience store. This guy is anti-customer service.

Jelly Coffee Keyton

Bron:

A week ago

Very dirty, everything was sticky. It wasn't kept clean at all

James Green (Big Giant Films)

Bron:

10 months ago

Slowest clerks I’ve ever encountered at a “convenance” store. Also. This store is gross. Dirty. And barely stocked. I was 4th in line to check out and he was still checking out the person when I walked in a few minutes earlier. Meanwhile the line grew and grew. No sense of urgency. He couldn’t give a care less. He managed to start checking out one other person before I gave up. Cigarettes order. And that clerk took his sweet as time. Clerk was the epitome of the stereotype about Gen z. By the time I left there were 8 other people Behind me. As if he cage a single care. This store is the worst circle k I’ve ever been to. But. This is surprise so. No real surprise there. I cannot believe google reviews are as high for this place as they are. Bots. Its bots.

Pablo Medina

Bron:

A year ago

Don't buy beer here all super hot. Freezer been broken.

Ruth Cooper

Bron:

A year ago

I love the "sip n save" program. You pay $5.99 a month and get one free drink each day. They even called from the division offices and asked if I wanted to have a recurring charge for sip n save. I said, "Yeah." My daughter and I share it, whoever is going out gets the free drink.

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