Chipotle Mexican Grill Restaurant,Fast food in Aurora

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Recensies
#446 Van 768 in Aurora
4.4
496 Beoordeling
Sfeer
4.4/10
Voedsel
4.4/10
Interieur
4.4/10
Prijzen
4.4/10
Dienst
4.4/10
Meer details
Prijs & Keuken
$$$ Mexican
Restauranttype
Restaurant, Fast food
Over
A lot of visitors note that you can eat tasty guacamole, chicken and salads here. Guests don't highly appreciate ice tea at this fast food. Food delivery is a big plus of Chipotle. Many people suppose that employees are courteous here. Spectacular service is something that guests would like to improve here. The atmosphere of this place is exotic. But clients rate this place below average on Google.
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496 recensies
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This Chipotle is awful! It is so filthy! The service is terrible! The whole joint is disgusting 🤮 All the tables are dirty! The poor chef is overwhelmed! The cashier is clueless! I would never ever recommend coming here! Please be aware this place is so gross! Hopefully it gets shut down! Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Store employee put old rice in a new batch. I request the fresh rice which was out. She heard my request rolled her eyes and put the old rice in new batch. Store is dirty, no clean tables available. All employees looked mad and upset. Never coming back. Food was not fresh. Food: 1 Service: 1 Atmosphere: 1
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Maggie Afman
Bron: google
2
3 months ago
Look at this salad! The amount of liquid in the bottom is ridiculous and I didn’t get any dressing. Which would have at least covered up this soggy mess of a “salad!” Then their tortilla warmer is broken so they aren’t making burritos! This location is consistently terrible. The owners should be embarrassed. Don’t go here! Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Barbacoa Bowl
Quality control issues. My delivery order arrived fairly quickly thanks to DoorDash, however, it’s obvious the guac was old and brown when added to my bowl. Very disappointing. Food: 1
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paola zarate
Bron: google
2
5 months ago
We said to come to dinner with my family for the second time to this place and I got the same surprise that the first time there were no ingredients to prepare my bowl pay 40 dollars for this my dish for sauce without meat or rice Food: 1 Service: 1 Atmosphere: 1
This location needs help. Bad. They are always out of items. They cater to online orders so the people in line in store are usually waiting a long time while they prioritize online orders. Today, they were out of ALL proteins, fajitas and white rice. I understand if you run out of an item, but having no other options and having to wait 15 is not cool. I saw them make a new rice batch and they said, oh no, that's for online orders. Wow. So, I was told I had to wait 15 min for protein and fajitas. How are they not managing the food levels and start the cooking process before items are completely out?? This location is the nearest one to me but time after time they disappoint me. My husband couldn't even chew the steak, it was so bad. Guacamole doesn't taste the same, hot salsa tasted sour like it was bad. I submitted feedback to Chipotle corporate, they need a ton of help at this location. Employees don't even look you in the eyes, they look miserable and like you're bothering them by ordering food. It's going downhill and for how expensive it is, the quality of food and service is 1 out of 5 stars. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 3
I'm guessing no one at Chipotle HQ reads these reviews. This location is so bad that we drive to one 10 minutes further when we want a burrito. I would rattle off complaints, but they've already been said. Send a secret shopper 3 hours before they close. Half of the usual portion, IF they even have what you want (apparently they don't make any more food after 7, even when there's a line) but they don't charge you half the price. This place is a joke. Huge waste of money. Service Take out Meal type Dinner Price per person $10–20
Wednesday evening and the place is dirty, staff are paying attention to each other instead of customers. Not enough food… no one planned for dinner rush? As my daughter said they are in need of a general manager? Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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CovidCombo
Bron: google
4
2 months ago
The worst service at a Chipotle. I asked for a small amount of sour cream. When the guy went to put a huge second spoonful, I spoke up. He then scooped the extra sour cream ( with pieces of chicken in it ) and returned it to the bin on the line. I use to be in the service industry and said to him ....you can't do that, you have to pull the sour cream. He just shrugged his shoulders. I then said something to the cashier and he did nothing. I was honestly blown away. 3 employees and not 1 cared about the product, the service or proper food handling. I expect more from the Chipotle brand then others, this was eye opening. Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1
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Sara Rodriguez
Bron: google
4
3 months ago
Food was ok. Staff looked MISERABLE. We were in line waiting, placing my kiddos order, and the person skipped over my husband and myself for ordering and went to the lady behind us. They were out of rice, which my kiddo was ok with getting something different, so that was not a huge deal, but, I was surprised that a staple item was not being filled. When we got to the register to pay for their meals, it felt like they were holding our food hostage until the payment cleared. I was clearly angry at how the situation in the line played out, and the cashier could care less. Once my payment processed, she gave a thumbs up to the guy that was beside her, and he gave us their food. That whole situation was uncomfortable, especially since we rarely visit this location, or any Chipotle, for that matter. I placed an order for my husband and myself on the app, and by the time we got our food, the kids were finishing up. The food was fine. I just won’t visit this location again. Whomever runs this place doesn’t appear to care for their staff if they look and act that miserable. I feel sorry for them. Service Dine in Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1
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