The most horrible Burger King in the World. Yesterday they had no fries???? Today no Pepsi light. No ice tea. There was no ventilator in this place for more then 8 months. The fries 🍟 are always cold. This is the worse manage restaurant that I have ever seen, and I am in the restaurant business for 35 years. I which there was another one in San Miguel de Allende.
Great tasting hamburgers, great tasting food. Hot food is hot, cold food is cold. Very clean store. Their staff is friendly except for one thing: regarding refills.
The signs say that you can only fill up your drink cup one time. Every single person in the place was filling up their cups multiple times. All other patrons were Mexican. I went up to get my second drink, like everybody else, and the staff stopped me from getting a refill on my drink. Afterward, they let everyone else go up to the drink machine for their refills. My wife and I wondered why they stopped the only American in the place from getting a refill but they let everyone else get refills, both before me and after me.
Does the job, but a little dismal and uninspired.
Service
Take out
Meal type
Lunch
Price per person
$600–700
Food: 2
Service: 3
Atmosphere: 2
Recommended dishes
Hamburger
There's not much to review at a Burger King, but today, a wonderful staff member "Victor", made me make this post... This man, is the definition of "whatever your profession, make sure you're the best at it!" Well, this lovely guy, treated everyone at the restaurant like it was a normal restaurant. "Can I get you anything else?, Would you like more ketchup, sauces, etc?, Can I fill up your drink?"
When?, in the history of mankind, has that ever happened at a fast food restaurant?
No to mention, he would clear your finished wrap, immediately after finishing it. What a champ!!! Btw, everyone else , was also extremely kind, fast and polite! Takes 30 mins to get a burger at the local McD's. Just FYI