Burger King Ottery Drive-thru (Halaal) Restaurant,Fast food in Cape Town Central

Name: Burger King Ottery Drive-thru (Halaal)
Address: Cnr Ottery & Woodlands Rd, Ottery Centre, Cape Town Central, South Africa
Telephone: 27214175840
Rating: 3.6

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Burger King Ottery Drive-thru (Halaal)

Recensies

#80 Van 94 in Cape Town Central

7.2

377 Beoordeling

Sfeer

7.2/10

Voedsel

7.2/10

Interieur

7.2/10

Prijzen

7.2/10

Dienst

7.2/10

Meer details

Prijs & Keuken

$$ Fast Food, American

Restauranttype

Restaurant, Fast food

Kenmerken

Informatie

+27214175840

Cnr Ottery & Woodlands Rd, Ottery Centre, Cape Town Central, South Africa

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Website Burger King Ottery Drive-thru (Halaal)

Over

If you want to experience fast service, you should go to this restaurant. But google users rated Burger King Ottery and it didn't achieve a high rating.

Beoordeling

Uitstekend

149

Erg goed

Gemiddeld

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Najeebah Levy

Bron:

A week ago

Burger King ottery has ROACHES!! We ordered at the drive through and the roaches was running past the vehicle. Apon ordering the staff had a huge attitude with me wanting to add to the order saying we need to go back thru the drive through. Keeping in mind there was only 1 person behind me. They let us wait 15 min for adding 4 chili cheese bites to the order. Highly disappointed in their hygiene and service. looks like they went to take a break after I added to the order Service Take out Meal type Dinner Price per person R 150–200 Food: 1 Service: 1 Atmosphere: 1

Ladien Chad Witten

3 weeks ago

The disappointment we had last night. So we got to the drive thru just before half past 9 and placed our order. After sitting waiting for 15 min we hear the lady tell the people behind us that the grill was off and they need to reheat cause the patties are coming out raw. After 35 min we get to the front only for them to tell us that they ran out of gas and can't give us fries or any chicken product. My order was a whopper meal, 6 piece tenders and chili cheese bites, so in other words, 98% of my order can't be given. They said they can sub my fries for a shake, I ask for strawberry they give me chocolate and they take away my cooldrink. After 40 min this was absolutely ridiculous and the one burger tasted like damn chlorine. Get your act together. The photo of the time I took before we got to the front. Service Take out Meal type Dinner Price per person R 100–150 Food: 2 Service: 2 Atmosphere: 1

N.N Taliep

3 months ago

Sitting here trying to contain myself as my daughter really wanted to get some burger king and she was excited. Place was filthy with dirty tables and most of the staff are on lunch some chilling in the restaurant and some outside. The lady taking my order and needing help with doing so then also gets it wrong and i end up with two slips. Still trying to be optimistic, but sitting opposite the staff and watching them scratch in their mouths was quite a mouthful (inserts crying face). I didnt stomach my food very well Burger King! Im disappointed!!!! With december coming up, do better. Service Dine in Meal type Lunch Price per person R 100–150 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Fries

abdullah shiri

2 months ago

Honestly, this has always being my go to place , but after my experience last night I doubt I would recommend this establishment to anyone. Upon my arrival last night the staff member at the drive thru , mentioned they just ran out of fries 🍟, which was fine because she said they would substitute it with something else, when receiving the food only to find I was charge two full meals , where I only received two whoppers and diet Pepsi, and no substitute, the lady by the other window then took my contact number, and said I should come back tomorrow at 20:00 pm only to realize they are closed . Come on burger king ottery , poor customer service, and even unpleasant interactions with your staff. Service Take out Meal type Dinner Price per person R 150–200 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Plant Based Whopper

Duncan Alfreds

A year ago

The Burger King seems to be having a bit of a struggle as there was almost no one in the store. Okay, so they forgot the chips with the meal and the bottomless drinks are a thing of the past because of Covd, but overall, the experience was pleasant and the staff was friendly. There was no drama and we were offered table service, which is rare for a fast food joint. Very clean and tidy. Service Dine in Meal type Lunch

Tracey Davids

Good evening DISTASTEFUL SERVICE AT BK OTTERY ON 11 FEB 2024!!!!! I came from church and because it was loadshedding, I decided to make a stop at BK OTTERY for a meal for myself and my two teenage kids. When I arrived at BK at 09h49, it was still closed. I drove around the building a couple of times looking for the restaurants times but could not find it. Then finally I saw on the front door that it opens at 10am. I decided to wait in the parking because I would only be waiting for about 10 minutes. At 10am I started my vehicle and drove back to the intercom. It was still off and nobody responded to my calling. Then I drove to the first window. The telly gate was open and I now knew that there were people inside. I called at the window and it remained shut. Finally a lady opened the window, without greeting me, she mumbled,'we are still close'. I said but your notice times says you open at 10am She said, no they open at 10h15 and she went on to ignore me. All this while she was busy preparing putting on her ear phones and mouth piece. I called out to her again at about 10h14 and asked her why she was ignoring me. She said she was waiting on her manager. She shouted something to someone in Xhosa and then I heard laughing. Suddenly a woman appeared infront of me, I was convinced that she was not the manager as she had no name tag on.Neither of them did. I told her what I was experiencing and she just said, we are busy making the product. I said but this lady who was so rude to me, firstly ignored me, then answered me with an attitude and not even looking at me, too busy with her earpiece had not taken my order. All she said was, I'm sorry 😞. I told her I asked the lady why she was at work as I was going to be her first customer for the day so she could definitely not have been tired or frustrated by the day. I then told them, " your customer service is pathetic and why was there no notification stating that they open the store at 10h15. Had I known that I had to wait that long, I would not have waited and I could have then gone to KFC or Mc D. The "manager" just starred at me. I then told them both, 'You should not be in customer service because this is not your business so you just don't care whether BK makes sales or not. And if that's the way you treating me, the first customer for the day, how will they treat customers who arrives at lunch time. Because I already had an appetite for BK, I then drove to Lansdown branch which is further from my home. The smiles and the jovial voice behind that intercom and at the first window was definitely chalk and cheese. The manager there was amazing aswell as the staff. It was a complete different atmosphere. I ended up parking my car and decided to go and eat our meal inside. What a pleasure it was. I am definitely not happy with the service I received at Ottery branch and I do plan on going to BK google reviews to give a review of the pathetic service I received today at Ottery BK. REGARDS VERY DISAPPOINTED BK CUSTOMER TRACEY-LYNNE ISAACS Price per person R 250–300

Saud Samaai

A month ago

Place was very untidy with flies all around and staff sleeping in the customers seating. Not very good image on Burger King. Front door about to break every time someone enters, furniture looks like it's been around for decades. Dirty floors not a very welcomeling scene. COME ON GUYS...I prefer Burger King over MC Donalds...hoping my experience was a once off. Meal type Dinner Price per person R 200–250 Food: 3 Service: 3 Atmosphere: 1 Recommended dishes Double King Burger and Chips

Hook Shoot And Cook With Dada

My family and I are absolutely appalled by the unhygienic and filthy state that we found this store in on the afternoon of 12 June 2022. We had a sit in. The restaurant was empty but we couldn't find any clean tables. We had to clean our own table that was dirty and strewn with used face masks and other people's dirt. The hand basin was dirty with stuff we couldn't recognise, the cooldrink dispenser was in a terrible state and the floors were dirty. Our Milktart Milkshakes tastes nothing like the usual Milktart taste. I had to ask them to add some flavour to all our milkshakes. I'm absolutely flabbergasted that an international fast food franchise was in such a dirty state with such poor service. Service Dine in Meal type Lunch Price per person R 300–350

Carol-Ann Rhoda

Friday afternoon fast food grab! Fries were fresh and crispy! Drive through service efficient. Service Take out Meal type Lunch Price per person R 50–100 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes Fries

Adam

5 months ago

I recently visited Burger King, and I have to say the experience left much to be desired. The burger I ordered was quite average, lacking the flavorful punch I was hoping for. Even more disappointing were the fries; they were seriously under-salted, which left them tasting bland. To top it off, I attempted to order a vanilla Pepsi, but it seemed they were out of stock. Overall, it was a rather underwhelming visit to Burger King Service Take out Meal type Lunch Price per person R 100–150 Food: 3 Service: 4 Atmosphere: 4